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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
715 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 715 reviews

February 01, 2022

James listened to my concerns, placed me in a loaner and turned my car around quickly. Have to recommend this dealer and service writer! More

by Shukrih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Feb 05, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 01, 2022

From start to finish, great experience. Friendly, capable, and clear. Elizabeth took care of me and my car throughout process. Didn't feel passed off, and all went smoothly. Gave me options, but no p More

by lcurrin3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
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Feb 05, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 01, 2022

We have Very good experience buying a vehicle with Gina. She is honest, friendly and easy to communicate. More

by Anny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
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Feb 06, 2022 -

BMW of Roseville responded

Hi Anny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2022

The service writer was good… The service department leaves a lot to be desired… We had a service warranty and ask each time we bought the vehicle in about bushings, seals and brakes, always told they a More

by Firedawg25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
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Feb 04, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (916) 790-1990 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 30, 2022

I have been going to Roseville BMW for 10 plus years and have always received excellent service. More

by brad382I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
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Feb 03, 2022 -

BMW of Roseville responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2022

I like this place. My service advisor was very friendly and a great communicator. Will definitely come back. More

by cadebaker4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Report | Print
Jan 31, 2022 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 26, 2022

I’ve been a BMW family since 1988. I’ve been in diffident dealership services and have been treated the way a customer should be. Front lobby personnel are not so pleasant welcoming people coming in for serv More

by orly513
Friendliness
Recommend Dealer
No
Employees Worked With
Front lobby personnel
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January 24, 2022

My experience was great and I love the staff up there everyone is great attitude More

by Mrsingleton51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
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Jan 28, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 24, 2022

Pricing for service is criminal. Simple oil and filter plus diagnostic. Almost $600 in Labor More

by don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
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Jan 28, 2022 -

BMW of Roseville responded

Hi Don, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

January 23, 2022

* Sone Employees: are nit accommodating! *Feels like * Sone Employees: are nit accommodating! *Feels like clients are not given attention, at all.! *Makes customers go to another dealership shops for More

by orly513
Recommend Dealer
Yes
Employees Worked With
Front desk (information/receptionist)
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Jan 28, 2022 -

BMW of Roseville responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

Jan 28, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

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