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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
711 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 711 reviews

January 30, 2022

I have been going to Roseville BMW for 10 plus years and have always received excellent service. More

by brad382I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
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Feb 03, 2022 -

BMW of Roseville responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2022

I like this place. My service advisor was very friendly and a great communicator. Will definitely come back. More

by cadebaker4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
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Jan 31, 2022 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 26, 2022

I’ve been a BMW family since 1988. I’ve been in diffident dealership services and have been treated the way a customer should be. Front lobby personnel are not so pleasant welcoming people coming in for serv More

by orly513
Friendliness
Recommend Dealer
No
Employees Worked With
Front lobby personnel
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January 24, 2022

My experience was great and I love the staff up there everyone is great attitude More

by Mrsingleton51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
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Jan 28, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 24, 2022

Pricing for service is criminal. Simple oil and filter plus diagnostic. Almost $600 in Labor More

by don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
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Jan 28, 2022 -

BMW of Roseville responded

Hi Don, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

January 23, 2022

* Sone Employees: are nit accommodating! *Feels like * Sone Employees: are nit accommodating! *Feels like clients are not given attention, at all.! *Makes customers go to another dealership shops for More

by orly513
Recommend Dealer
Yes
Employees Worked With
Front desk (information/receptionist)
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Jan 28, 2022 -

BMW of Roseville responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

Jan 28, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

January 22, 2022

Josh was great in selling my new car. Process was painless. Price average compared to others in the region. More

by nguyenvpromotions
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 25, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Nice work. I'm impressed with how they replaced my brakes and their timeliness for completion the same day. Additionally they went the extra mile and put gas in my vehicle. Thanks BMW More

by Temera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 24, 2022 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 19, 2022

This service center never fails to be friendly, considerate and helpful. Due to a scheduling mix-up I arrived without an appointment or advisor. You would never have known by the way I was welc More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth M
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Jan 23, 2022 -

BMW of Roseville responded

Hello Jay, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2022

Laura Steven's is an excellent service rep. She is efficient a d outstanding customer service More

by marycgmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura stevens, Sydney Thorp
Report | Print
Jan 22, 2022 -

BMW of Roseville responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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