BMW of Roseville

This service was the first since my purchase in July of 2020. Laura Stevens was my service representative. Laura is a true professional and handled my service request with perfection. I am pleased. 2020. Laura Stevens was my service representative. Laura is a true professional and handled my service request with perfection. I am pleased. More

Overall great experience. Chris is the best service advisor. Always listens to the concerns and makes sure that all the issues have been address as well as makes recommendations for other services if n advisor. Always listens to the concerns and makes sure that all the issues have been address as well as makes recommendations for other services if needed to make sure my vehicle continues to operate optimally. I never feel like he is trying to sell me something that’s not needed. More

It was a pleasant buying experience. Staff was not just helpful but felt like you are dealing with a family member. helpful but felt like you are dealing with a family member. More

Please give us the car key back with the ring attached to it. Thank you so much for returning my car key the way you receive it. it. Thank you so much for returning my car key the way you receive it. More

Staff is very friendly and accommodating. Service is excellent. Facility is very nice and classy. I am on my 4th BMW and feel most comfortable and confidant having my cars serviced and taken care of at excellent. Facility is very nice and classy. I am on my 4th BMW and feel most comfortable and confidant having my cars serviced and taken care of at the Roseville office. More

Bought this car here in 2008-2009. Since then Chris Cuberly has been my service consultant. He is outstanding in every way and keeps us satisfied. Cuberly has been my service consultant. He is outstanding in every way and keeps us satisfied. More

Great service my car was repaired and the service department kept in contact with me via text the entire time. I work in Law Enforcement and was not able to pick my car up when it was ready, Service department kept in contact with me via text the entire time. I work in Law Enforcement and was not able to pick my car up when it was ready, Service department worked with me and my demanding schedule. My BMW is running better than ever. Thank you More

The experience here was really good. It was a hot day and I had called and made an appointment to see the car I was interested in. They parked the car in the shade which was so nice! The salesman was very ni I had called and made an appointment to see the car I was interested in. They parked the car in the shade which was so nice! The salesman was very nice and helpful; no pressure! There are only 4 stars because of the amount of time I had to wait to talk to finance. It took well over an hour of waiting to get into finance. Snacks and water were provided, but it was a long wait. Once in finance, it was pretty quick. Overall, I would buy here again. More

This. Was my second purchase at BMW Roseville this year. The experience was excellent on both occasions. Both vehicles were special order and Josh Moore was very attentive to my needs. Both vehicles arri The experience was excellent on both occasions. Both vehicles were special order and Josh Moore was very attentive to my needs. Both vehicles arrived exactly as ordered and I couldn’t be happier with my decision to deal with BMW of Roseville. I will definitely recommend this dealership to my friends. More