BMW of Roseville

I love coming here. I can’t begin to explain how amazing the service is here. From working with the sales department to dropping my car off for some type of service. The sales team is fantastic. I love work the service is here. From working with the sales department to dropping my car off for some type of service. The sales team is fantastic. I love working with Tom, Randy and David, (the sales management team) and my sales guy Mark H. is fantastic. I’ve purchased 3 BMW’s in the last 6 years and all from them. There is no way I will be going to any other dealership. I am going to be moving to the bay soon and will still come up here to get my cars. The service department is fantastic as well. My service rep is Garrett. The best guy that I have yet to work with. Always makes time for me. Sets me up with a loaner if needed and doesn’t give me any run around on what my car needs. Must say that all around, this is the BMW dealership anyone should go to. I recommend it to all my friends and family when they get new BMW’s. More

Cammie made my dreams come true. No hassles. Best dealership ever. I will never go anywhere else for my cars. Thank you for getting me my dream car. dealership ever. I will never go anywhere else for my cars. Thank you for getting me my dream car. More

Very easy car purchase. Maureen Rielli made the transaction proceed extremely smoothly. She had all of the paper work ready when we arrived to pick up[ the car. transaction proceed extremely smoothly. She had all of the paper work ready when we arrived to pick up[ the car. More

Very customer oriented dealership. Finance Manager, Nasser is very knowledgable, friendly and pleasant to work with. He goes out of his way to make sure I received the best customer service. He is cour Nasser is very knowledgable, friendly and pleasant to work with. He goes out of his way to make sure I received the best customer service. He is courteous, and respectful. I have found him focused in his job, very enthusiatic and eager to help. Everytime i have caled him with any questions he was very informative,and seems to have great phone mannerism. If i left him voice messages, he promptly returns my calls and is always attentive, and polite and pleasant to talk to. More

Great Service all the way around! Thank-you Maureen. We are really enjoying our new car and will look forward to having it serviced at Roseville BMW. are really enjoying our new car and will look forward to having it serviced at Roseville BMW. More

I have been reading the reviews this Dealer received from this website. It hurts to read so much negative things about people that are there to give us our best customer service. Everytime i had done busines this website. It hurts to read so much negative things about people that are there to give us our best customer service. Everytime i had done business with this Roseville BMW, i have always received positive experience. I particularly had very positive experience with the Finance Manager, Mr. Nasser Subeh. He is very friendly, has great customer service and had always returned my phone calls.I will be shopping for a new BMW (since i sold mine to Carmax as i was on work detail in the east coast for a few months.) I will again be buying my new BMW from Roseville BMW and i know that i will be getting the same great service that i received from Mr Subeh when i bought my 2007 BMW about 2 years ago.I disagree with a Divagirl that he does not speak good english. That is not true Ms Diva. Mr. Subeh speaks perfect english and he is very professional and polite. He has always returned my phone calls. He is always smiling and seems to enjoy the work he does, so how can one say that he is rude and doesn't know customer service? In fact, i will be calling him once i get ready to buy my new car, all because of the positive attitude i received from him. Please people, if you have nothing good to say about someone, do not write anything at all and in fact please do not hurt them with your negaive comments! More

I bought a used car from BMW Roseville and had some issues soon afterwards. Randy was willing to work with me and ensure everything was resolved and did so promptly. issues soon afterwards. Randy was willing to work with me and ensure everything was resolved and did so promptly. More

I was looking for a specific 2012 BMW 335i but my local BMW dealer was not willing to deal if the car was not on their lot so I drove to Roseville and was fortunate to meet Mark Holland. He encouraged me BMW dealer was not willing to deal if the car was not on their lot so I drove to Roseville and was fortunate to meet Mark Holland. He encouraged me to let him search for the exact car I was looking for. After I described my desired configuration, he found it at an unaffiliated dealer in the Bay Area. I told him what I expected to pay and he did even better! Mark even arranged to have the car delivered to Roseville THAT DAY so I could drive it home! This is my third BMW but my first time leasing; Mark was very helpful walking me through the various lease decisions. Overall, an outstanding experience! I will be back! More

Until three days ago I had leased/purchased my past several BMWs through a broker using various BMW dealers. Based on my recent experience with Mark Holland at Roseville BMW, I am now a loyal customer several BMWs through a broker using various BMW dealers. Based on my recent experience with Mark Holland at Roseville BMW, I am now a loyal customer who will work directly with him in the future and will refer my friends and professional colleagues to Mr. Holland at Roseville BMW. Mr. Holland was outstanding; he was personable, professional, very knowledgable, courteous, respectful and had a great sense of humor. I had an exceptional experience, am delighted with my new car and truly made a new friend as well. I also want to thank Alan Carr, Service Manager, for directing me to Mark Holland. Alan also has always provided me with exceptional service throughout the years at Roseville BMW. More

Maureen has been so helpful all throughout the whole purchasing process. She is so friendly and truly understand what we need. I would definitely recommend her to friends who thought of purchasing BMW purchasing process. She is so friendly and truly understand what we need. I would definitely recommend her to friends who thought of purchasing BMW vehicle from this dealership. More