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BMW of San Diego

San Diego, CA

3.2
463 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 463 reviews

May 01, 2025

Great dealership. Andrew Kim was knowledgeable and very helpful. Good facilities. Free coffee. They also use mobile phone technology to update etc. More

by gzau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
May 01, 2025

Unlike other BMW dealerships in the San Diego area, BMW of San Diego was able to rapidly and efficiently address the issue with my car (brake recall) More

by ssaiegh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 01, 2025

Outstanding service and very accommodating and courteous personnel. Really appreciate Chris’and Pedro’s service! Outstanding video report too. More

by Dquicho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Levy, Pedro Tonda
November 09, 2024

BMW San Diego said they could not diagnose nor repair my transmission problem I have a 1995 740i with 50,000 miles on it, and it is like new. My transmission lever had been intermittently sticking over t More

by john263
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris service manager
Nov 09, 2024 -

BMW of San Diego responded

Hello, Your feedback is important to us here at BMW of San Diego, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the transmission lever on your 1995 BMW 740i. Please email me with your preferred contact information. Thank you, Chris Dietrich Service Manager BMW of San Diego CDietrich@penskeautomotive.com

September 30, 2024

If you can go to Irvine. They wash your car. They’re higher level of service. More

by maxcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loaner car, what do they say S@&$ rolls downhill bad service starts above
Oct 01, 2024 -

BMW of San Diego responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Team. Can you please send your preferred contact method to me? Thank you, Chris Dietrich Service Manager BMW of San Diego CDietrich@penskeautomotive.com

September 28, 2024

This dealership just can't get it right. I have a 2024 M4 Competition, not a cheap car mind you and they treat it like a '92 civic not a 6-figure car.I just had to go back and forth with the More

by damien.m.mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Weaver
Oct 09, 2024 -

BMW of San Diego responded

Hello Damien, We appreciate you taking the time to share your review with us at BMW of San Diego. We take all customer feedback seriously, so please reach out to me when you have a moment to discuss your service experiences and the condition of your vehicle. Thank you, Ana Loredo Service Director BMW of San Diego Ana.Loredo@penskeautomotive.comHello Damien, We appreciate you taking the time to share your review with us at BMW of San Diego. We take all customer feedback seriously, so please reach out to me when you have a moment to discuss your service experiences and the condition of your vehicle. Thank you, Ana Loredo Service Director BMW of San Diego Ana.Loredo@penskeautomotive.com

August 14, 2024

I purchased a “certified car” and noticed a defect in the interior - excessive wear on the leather seat only six months after purchase. Clearly a defect. The dealer refused to repair. If you purchase from th More

by BMW Review
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service advisor.
Aug 15, 2024 -

BMW of San Diego responded

Hello, Your feedback is important to us, I would appreciate the opportunity to speak with you about the experience you had with our Service Team member. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Chris Dietrich Service Manager BMW of San Diego CDietrich@penskeautomotive.com

July 12, 2024

Working with Jason Balelo was an absolute pleasure, by far it was the most simple and fastest time I've had buying a car. Jason never tried to push or rush me into making a decision and worked with me eve More

by jademuckler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Balelo
Jul 14, 2024 -

BMW of San Diego responded

Thank you for sharing your positive experience at BMW of San Diego. It's great to hear that our team provided a helpful and efficient service throughout your purchase of the m340i. We appreciate your recommendation and are glad your car buying process was enjoyable.

May 20, 2024

Would not trust them for anything. Just got off the phone with the general manager, who defended exploiting an out of area involuntary customer with no options. Had a wheel blowout on More

by genemoran.socal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 21, 2024 -

BMW of San Diego responded

.Hello Mr. Moran, We really appreciate and value your feedback. We do our best to be as compatible as possible with other BMW dealerships, and unfortunately the service you had performed on your vehicle is not something we provide free of charge. Thank you.

March 21, 2024

I bought a BMW X5 back in 2016, it was my first and last BMW car. Every one of my family and friends will be convinved to never a buy a BMW car due it being a piece of junk. I have spent over 10 grand on th More

by Dogukan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Dietrich, Sean Weaver
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