BMW of San Diego

As always my call to Brad Lawn, my service agent was answered immediately , with my appointment booked for the next day. I’m so grateful for Brads cheerful attitude and attention to detail, arranging answered immediately , with my appointment booked for the next day. I’m so grateful for Brads cheerful attitude and attention to detail, arranging for a loaner car for me to use while my recall part was installed is the best customer service and why I will always recommend BMW of San Diego. Deveana was a knowledgeable and complete professional in charge of my loaner car with the paper work put together quickly and efficiently and video documented the loaner car to show any scratches or damages for the record. ( there were no scratches or any damage). BMW of San Diego has a great staff. More

Great service, fast and well explained! Customer service is outstanding, installation are clean and comfortable. Customer service is outstanding, installation are clean and comfortable. More

Service Advisor TJ Bell is the best. Great service all the way around. John Romero Great service all the way around. John Romero More

Great service by all the staff I encountered from pulling the car up to drop it off , until I picked it up. Special thank you to Andrew Kim. Wonderful customer service and very kind. I'm thankful he is my the car up to drop it off , until I picked it up. Special thank you to Andrew Kim. Wonderful customer service and very kind. I'm thankful he is my service advisor. More

When we got to the service place, the employee greeted us with a smile and said to go to the customer service waiting room where the service agent would be there to talk to you. Mr. Parker came over and went with a smile and said to go to the customer service waiting room where the service agent would be there to talk to you. Mr. Parker came over and went through everything we needed to know about the service. The service was excellent and efficient. Thank you, More

Michael Parker the service tech was very helpful and professional. Made sure I had a loaner waiting and kept me informed during the entire repair process. Also honored my extended warranty without quest professional. Made sure I had a loaner waiting and kept me informed during the entire repair process. Also honored my extended warranty without question More

Service advisor was professional and friendly. My car was ready faster than estimated. The waiting area was clean, comfortable and the coffee was delicious. My car was ready faster than estimated. The waiting area was clean, comfortable and the coffee was delicious. More

Immediately acknowledged upon arrival. Polite professional behavior and appearance. Organized and competent representative. Reliable and accurate delivery. Well accommodating center. Polite professional behavior and appearance. Organized and competent representative. Reliable and accurate delivery. Well accommodating center. More

How blessed I am to have Sam as my service advisor he’s the best in the business he explains everything in detail about my service needs and my car is driving like it’s new again thanks for treating me lik the best in the business he explains everything in detail about my service needs and my car is driving like it’s new again thanks for treating me like family Sam More

Marcellino and all staff are always pleasant and knowledgeable Great service environment Really they made you feel home knowledgeable Great service environment Really they made you feel home More