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BMW of San Diego

San Diego, CA

Overview
Reviews
4.7
545 Reviews
Call Dealership (858) 560-5050
View Awards

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 545 reviews

August 21, 2021

Excellent customer service. My 2017 BMW 330e had a charger issue. CPO warranty didn’t cover it but they gave a new charger for free More

by Sameer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Report | Print
Aug 22, 2021 -

BMW of San Diego responded

Hi Sameer, Thank you for your positive review. We are thrilled you had a great experience with our Team for your 2017 BMW 330e. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing BMW of San Diego.

August 13, 2021

I would recommend BMW. The dealer who help me was very patients to explain the details. More

by Mulankis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Aug 13, 2021 -

BMW of San Diego responded

Thank you for taking the time to leave us a great review, Mulankis! It was a pleasure to work with you, and we look forward to working with you again at BMW of San Diego.

August 13, 2021

This will be the 5th vehicle I obtained through this dealership- 2 or 3 prior to Penske taking over/ Jason Balelo has worked with me over the years/ he is knowledgeable, friendly, courteous and always a More

by penny_duane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Balelo and Jovanni Martinez
Report | Print
Aug 14, 2021 -

BMW of San Diego responded

Thank you for the excellent review, Penny! We are thrilled to see that the BMW of San Diego team has earned your loyal business. We truly appreciate your recommendations to your friends and we hope to continue working with you for many more years to come. Congratulations on your latest purchase!

August 06, 2021

Brad (Lawn) handled my service request for installation of a carbon fiber rear deck spoiler! He also advised me of the need to have the body shop and collision center do the work due to the original spoile More

by RayC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Service Advisor.
Report | Print
Aug 09, 2021 -

BMW of San Diego responded

Hi, Ray! BMW of San Diego thanks you for the 5-stars and feedback. The team is glad your experience was perfect. We look forward to future visits.

August 05, 2021

Excellent customer service. Andrew Kim is a key member of the BMW team. Thoroughly explained what needed to be done and gave the time frame of work More

by rjrcal3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
Report | Print
Aug 06, 2021 -

BMW of San Diego responded

RJ, thanks for taking the time to share your great service review with Andrew! It was our pleasure to work with you, and we look forward to working with you in the future.

August 04, 2021

The most unprofessional people on service section . Mr. Parker should learn how to Make people happy . More

by Brucejafari
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Weaver
Report | Print
Aug 06, 2021 -

BMW of San Diego responded

Bruce, I would like to learn more about the level of service you feel we provided you. We pride ourselves on the high-quality standards we maintain here at BMW of San Diego and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at wasaro@penskeautomotive.com? Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

August 04, 2021

Excellent customer service. Jayson was very professional and very through with my vehicle’s warranty needs. Thank you San Diego BMW for taking care of my car ! More

by Shlatina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson , Sean Weaver
Report | Print
Aug 05, 2021 -

BMW of San Diego responded

BMW of San Diego appreciates the 5-stars and feedback! We look forward to future visits.

August 03, 2021

The client advisor Shawn Shantiai was very nice and helpful that made us a happy customer. He did an excellent job overall! More

by artarmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shantiai
Report | Print
Aug 04, 2021 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at BMW of San Diego, and we hope that you will continue to choose us as your dealership!

July 29, 2021

Good customer service. Chris is very friendly and pleasant to talk to. Got the complimentary car wash but the inside of the car and tires were not cleaned/washed. More

by stormy94114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Report | Print
Jul 30, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 05, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 06, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 07, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 07, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 09, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 10, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 11, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 12, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 15, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 16, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 17, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 18, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 19, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 20, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

Nov 21, 2021 -

BMW of San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

July 25, 2021

I so much appreciated the professionalism, courteousness, timeliness and continual updates given regarding the work on my car. The wonderful service and friendllness helped to keep me at peace! Keep up the More

by icbeyond3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Vale Cruz, Sean Weaver
Report | Print
Jul 26, 2021 -

BMW of San Diego responded

Thank you for choosing BMW of San Diego. We are happy to know that our team provided you with a courteous and professional experience. We can't wait to work with you again.

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