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BMW of San Diego

San Diego, CA

3.2
463 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 463 reviews

April 01, 2021

Martin was exceptional! They really worked with me to make sure I drove off with the best car in my budget range! Highly recommend them! More

by Jahninam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Barnes, Sean Weaver
Apr 02, 2021 -

BMW of San Diego responded

Hi! Thanks so much for your shout-out and great feedback about our Sales Team at BMW of San Diego. We definitely do all we can for our customers, so we really appreciated your all-around five-star rating. Enjoy your new car!

April 01, 2021

Excellent service and timely delivery. The SULEV warranty covered all the expenses as it was expected. The diagnosis also showed some issues with the air conditioning and passenger seat belt that were also c More

by Edgar Oropeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez, Sean Weaver
Apr 02, 2021 -

BMW of San Diego responded

Hi, Edgar! We really appreciated your excellent feedback about our Service Department at BMW of San Diego and your all-around five-star rating. We aim to do it right the first time, every time, and that means making sure we know what needs to be done!

April 01, 2021

Enjoyed working with Sam Ketenjian and the team at BMW of San Diego. They got my car serviced and got me back on the road as scheduled. More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ketenjian
Apr 02, 2021 -

BMW of San Diego responded

Hi, Rod! You've put smiles on our faces with your shout-out about our Service Department at BMW of San Diego and with your five-star rating. May your car keep you company for years to come!

April 01, 2021

Super fast and responsive. Free loaner for two day repair. In and out fast at my appointment time. Car finished early and came back really clean. Gary my service advisor was really on top of it. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James , Sean Weaver
Apr 02, 2021 -

BMW of San Diego responded

Hi, Steve! You made our day with your shout-out and wonderful words about our Service Department at BMW of San Diego. We really aim to please!

April 01, 2021

Staff and Carlos Garcia made sure to transform the BMW purchase a piece of cake! From beginning to end the purchase process didn't took more than 1 hour! More

by sauloricci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia, Sean Weaver
Apr 02, 2021 -

BMW of San Diego responded

Hi! We're delighted with your shout-out and great feedback about our Sales Team at BMW of San Diego. We aim to do all we can for our customers, and we love knowing we can do it quicker, too, but with the same quality service! Enjoy your new BMW!

March 29, 2021

Staff has been very good and aupportive. answers any question you have. Also, they give a very good feal so no one can deny. good luck More

by amitkusingh86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 29, 2021 -

BMW of San Diego responded

Hi, amitkusingh86! Thanks so much for your great feedback about us at BMW of San Diego and your five star rating. Visit us again, please!

March 29, 2021

Chris Levy was my assigned service rep and he took great care of my needs. He was very professional, friendly, and knowledgeable. The overall customer service at this BMW was great! More

by Lady Maximo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Mar 30, 2021 -

BMW of San Diego responded

Thank you for the great review! We are glad to see that Chris went above and beyond in service to you and we will be sure to share your feedback with him. If BMW of San Diego can do anything else for you, please be sure to let us know.

March 28, 2021

Always a pleasant experience at BMW of San Diego. I believe that the Penske ownership shows and makes a difference when compared to other dealerships. More

by dkforte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Sean Weaver
Mar 29, 2021 -

BMW of San Diego responded

Hi, dkforte! Thanks so much for your kind words about us at BMW of San Diego and your five star rating. Our only goal is to make our customers happy, and that means giving great service so that customers like you want to return! Visit us again any time!

March 27, 2021

Great customer service, friendly environment, great work. I will recommend BMW of San Diego to my family and friends. I am very satisfied with its the work that was done. More

by s_wonge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Soto, Sean Weaver
Mar 29, 2021 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our team, and we hope that you will continue to visit us at BMW of San Diego!

March 25, 2021

Welcomed immediately as I arrived. Was provided with a nice new loaner and the best part was that the price was better than a quick oil change service store! More

by Joe Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Mar 26, 2021 -

BMW of San Diego responded

Hi, Joe! We're happy that your experience with us at BMW of San Diego gave you more reason to smile! We also appreciate your five star rating. Take your new loaner on the town!

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