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BMW of San Diego

San Diego, CA

3.2
463 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 463 reviews

March 22, 2021

Always great service and love the staff. They make it so easy and friendly. Andrew our service guy is the best and so is Larry our salesman. Even Ash the sales manager checks on us to make sure we are hap More

by stevenbabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash, Andrew Larry , Sean Weaver
Mar 23, 2021 -

BMW of San Diego responded

Hi there, thanks for the five-star review! We're glad to hear Andrew, Larry, and Ash has gone above and beyond in assisting you with your vehicle needs. We appreciate your support and hope to work with you in the future.

March 22, 2021

I went from Mercedes to Audi, and then I graduated to BMW. I have worked with many sales people over the years and I’ve never met anybody as knowledgeable and passionate about the company that they work More

by Gavin Lanfear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovanni Martinez
Mar 23, 2021 -

BMW of San Diego responded

Hi Gavin, thanks for the five-star feedback! We're delighted to hear Jovanni and our team have given you exceptional service and made sure you were taken care of. If there is anything else we can do for you, please let us know.

March 20, 2021

I have been so pleased with the service CAROLINE Cook has provided me throughout the years. Caroline has always been clear and honest about the services needed and has never tried to up sell me on anything. More

by carmenbmw2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Mar 22, 2021 -

BMW of San Diego responded

Carmen, thank you for taking the time to share your great experience with Caroline in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you in the future at BMW of San Diego.

March 20, 2021

We just purchased a 2021 BMW X5 M50i. Amir was great. He made our buying experience a pleasure. This was our second BMW purchase in a year. We were tempted to purchase another Brand but Amir’s consistent c More

by jim.pieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Savar
Mar 21, 2021 -

BMW of San Diego responded

Thank you for visiting BMW of San Diego, Jim. We will be sure to thank Amir for helping you get your 2021 BMW X5 M50i. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 20, 2021

Excellent service, from Charles, highly recommend BMW of San Diego (Kearny Mesa). Charles assisted us in obtaining two new leases, he answered all of our questions, was very knowledgeable, and patient with More

by Mcobian89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles , Sean Weaver
Mar 22, 2021 -

BMW of San Diego responded

Thank you for taking the time to write a positive review! We are happy to hear that Sean and Charles were able to help you find a great car and were able to make the overall experience at our dealership excellent. If you ever need help with your new ride, feel free to give us a call at BMW of San Diego!

March 20, 2021

I pulled right in & was taken care of right away. Loaner car was awesome. Everything was taken care of with good recommendations. Thank you all. More

by Donald.canteen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 22, 2021 -

BMW of San Diego responded

Hi Donald, thanks for taking the time to share your awesome service experience with Sean! We appreciate your positive feedback, and we look forward to working with you for years to come at BMW of San Diego.

March 18, 2021

This was an amazing experience, from the time we walked in the door and walked and drove off the lot . every person we dealt with was very helpful, easiest transaction and the customer service was amazing More

by richd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sepehr Tafreshi, Sean Weaver
Mar 19, 2021 -

BMW of San Diego responded

Thank you for taking the time to share your experience! We're happy to hear our team here at BMW of San Diego exceeded your expectations every step of the way. We appreciate your business.

March 14, 2021

I always have the best service at BMW of San Diego. Thank you Chris Levy for always taking good care of my car. Keep up the excellent work. More

by Catchmeifyoucan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Mar 15, 2021 -

BMW of San Diego responded

Thank you for the excellent review! We will be sure to let Chris know how pleased you are with his amazing service. If BMW of San Diego can do anything else for you, please be sure to let us know.

March 12, 2021

Very good service, attentive and good job at follow up with any concern. Did the job on time, and have a nice customer waiting area More

by MM Valades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 14, 2021 -

BMW of San Diego responded

Thank you so much for letting our Service Team know that both you and your BMW were taken care of here at BMW of San Diego! It was our pleasure to deliver your maintenance in a timely manner. Until next time!

March 12, 2021

Great Service Experience at BMW of San Diego!I have been Great Service Experience at BMW of San Diego! I have been going to BMW of San Diego for the last 4 years. SAM KETENJIAN IS THE BEST SERVICE ADVISOR. More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAMUEL KETENJIAN , Sean Weaver
Mar 14, 2021 -

BMW of San Diego responded

Elvira, it's an honor to have received your continued patronage here at BMW of San Diego for the past four years. Our team certainly values your feedback, and couldn't be happier to know that Sam has consistently ensured that all your visits with our Service Department have been nothing short of exceptional. Until next time!

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