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BMW of San Diego

San Diego, CA

Overview
Reviews
4.8
644 Reviews
Call Dealership (858) 560-5050
View Awards

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 644 reviews

April 08, 2026

The whole operation was very easy and pleasant. The quote I received deemed fair and the services were high quality. More

by jeffnguyen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Apr 23, 2026 -

BMW of San Diego responded

Thank you for sharing your experience. We're glad the process was smooth and the service met your expectations. BMW of San Diego appreciates your feedback.

April 03, 2026

The service writer did not address one of my concerns. When I pointed it out I received a shrug. So my concerns were not fully acknowledged. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Apr 06, 2026 -

BMW of San Diego responded

Manny, I would like to learn more about your experience with our Service Team. We pride ourselves on the high-quality standards we maintain here at BMW of San Diego, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Best, Omar Nasery Service Manager BMW of San Diego ONasery@penskeautomotive.com

April 02, 2026

Checking in and getting a rental car was a breeze. Their follow up was poor. I was the one that had to call to check in on status each time. Other dealerships are more on top of that vs the customer c More

by Shaun A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Vela Cruz
Report | Print
Apr 23, 2026 -

BMW of San Diego responded

Shaun, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding updates on your vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Omar Nasery Service Manager BMW of San Diego ONasery@penskeautomotive.com

March 28, 2026

Everyone Very professional. Great service rep: Brad Lawn. However I was surprised at the cost. More

by irmaieg
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Report | Print
Mar 28, 2026 -

BMW of San Diego responded

Thank you for recognizing the professionalism of our team at BMW of San Diego. We understand that pricing can be a concern and appreciate your feedback. Please feel free to reach out if you'd like to discuss your experience further.

March 26, 2026

Caroline is an exceptional service advisor and provides great customer service. She is a valuable asset to the BMW of San Diego service team! More

by Dante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Report | Print
Mar 26, 2026 -

BMW of San Diego responded

Our team appreciates your feedback and values your recognition. Thank you for sharing your experience with BMW of San Diego.

March 20, 2026

Andy is good, professional, and understands the car service, thanks for the car service, all More

by zibra1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Sean Weaver
Report | Print
Mar 21, 2026 -

BMW of San Diego responded

We appreciate your kind words about our team and the car service at BMW of San Diego. Thank you for choosing us.

March 19, 2026

Excellent customer service by their maintenance department for a factory recall issue. Very nice waiting area with coffee, water and snacks. More

by hardy.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, all employees were friendly and professional. They really work as a team.
Report | Print
Mar 19, 2026 -

BMW of San Diego responded

Thank you for recognizing our maintenance team's support with your recall. BMW of San Diego aims to make every visit comfortable. We appreciate your feedback.

March 19, 2026

They have a lot of service people on duty here. ..impressive. My guy, Michael, explained everything in detail...everyone was very friendly. Plus, the coffee machine makes a very competitive latt More

by JP IN LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ?, Sean Weaver
Report | Print
Mar 19, 2026 -

BMW of San Diego responded

Thank you for recognizing our team's efforts at BMW of San Diego. We're glad the service and coffee met your expectations. We appreciate your feedback.

March 19, 2026

They serviced my car promptly and efficiently, without trying to add any additional services or repairs. More

by sms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Report | Print
Mar 19, 2026 -

BMW of San Diego responded

Thank you for recognizing our team's approach at BMW of San Diego. We value straightforward service and appreciate your feedback.

March 18, 2026

Excellent service, all the staff is nice and ready to help on everything you need. Definitely coming back. More

by designstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Sean Weaver
Report | Print
Mar 18, 2026 -

BMW of San Diego responded

Thank you for your kind words about our team at BMW of San Diego. We appreciate your support and look forward to assisting you again.

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