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BMW of San Diego

San Diego, CA

3.5
466 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 466 reviews

January 15, 2021

Wonderful service. Friendly and knowledgeable. I like the service of having someone bring me home and pick me up. I also like the car wash. More

by solangejmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Ketenjian,Joshua Garza
Jan 16, 2021 -

BMW of San Diego responded

Thank you for your review! We hope to see you at BMW of San Diego again soon!

January 14, 2021

Caroline Cook was a pleasure to work with. Everyone was very nice and friendly. Thank you very much. The Lyft drivers were also very friendly. More

by Diane.disher9280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Jan 15, 2021 -

BMW of San Diego responded

Thank you so much for your sweet words, Diane! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

January 14, 2021

It is a to work with the BMW San Diego service department. The people are friendly and take the time to listen. It is an easy process to ensure my BMWs are properly serviced and maintained. More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Sean Weaver
Jan 14, 2021 -

BMW of San Diego responded

Troy, thank you so much for the great feedback with our team! We truly appreciate your business and hope you consider us again.

January 13, 2021

I am very happy with BMW if San Diego! Customer service is exceptional and I love my car. I definitely feel like they go above and beyond every time I go. More

by alejandraml57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 13, 2021 -

BMW of San Diego responded

Thank you so much for your great feedback for BMW of San Diego. We're super glad to know you had an exceptional customer service experience. Feel free to reach out if we can do anything else!

January 10, 2021

Caroline was extremely helpful and timely getting me in and out of the dealership. All things accomplished, including a car wash. I would definitely recommend San Diego BMW More

by R.trautwein46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
Jan 11, 2021 -

BMW of San Diego responded

We are super proud to read what a great help Caroline has been. Thanks for the recommendation for BMW of San Diego. Take care!

January 10, 2021

Thank you to Chris Levy for giving 150% effort to ensure top quality service from beginning to end. His professionalism, compassion, and expertise are top-notch. I will never, ever forget how hard he worked More

by smarcel9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jan 11, 2021 -

BMW of San Diego responded

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at BMW of San Diego! We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2021

I truly appreciated the professionalism of every team member who served me, from the moment I drove up (greeted by Joshua Garza) to the moment my car was delivered to me. A special touch that my BMW was More

by sdcondogirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Ketenjian
Jan 10, 2021 -

BMW of San Diego responded

Thank you for sharing your wonderful feedback for Joshua and our team at BMW of San Diego. We appreciate knowing you were well taken care of by our team. Let us know if we can ever assist further!

January 08, 2021

Always a great experience at BMW San Diego. Gary James in service is wonderful and he always provides a pleasant experience. The service is always professional and quick. I always leave happy. More

by brittanydiblasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Jan 08, 2021 -

BMW of San Diego responded

Hi there, thanks for the great review with Gary and our team! It was a pleasure working with you. Have a wonderful day.

January 08, 2021

Great service. My vehicle was serviced and cleaned within the time frame I was given. Price is fair and was quoted pretty close. I was impressed with my service rep! More

by Tanker71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Jan 09, 2021 -

BMW of San Diego responded

Thank you so much for taking the time to share your impression and leave us your feedback! We welcome you again to BMW of San Diego!

January 08, 2021

Andrew Kim is the best service advisor . He's very friendly, very helpful and great customer service. Kudos to Andrew. Give him a bonus and raise. :) More

by JenniferB.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
Jan 09, 2021 -

BMW of San Diego responded

Jennifer, Thank you for the 5-stars and great feedback for Andrew! We're so glad you came to work with us, and we're even more pleased to learn how well our team addressed your needs.

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