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BMW of San Diego

San Diego, CA

3.5
466 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 466 reviews

January 08, 2021

Thank you... It helped me that the car was serviced in a timely manner so I could take care of other responsibilities that day...thanks.. More

by d_ressel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy, Sean Weaver
Jan 09, 2021 -

BMW of San Diego responded

Hello, we appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Sean and Chris in particular. Glad to learn your BMW of San Diego is tuned up and back on the road in superb condition! We look forward to seeing you and your BMW at the next maintenance visit.

January 07, 2021

Jayson Vale Cruz is the best Service Advisor ever. He’s done a great job taking over for Duane Bjerk. He’s a great communicator and has great follow through! More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Vale Cruz , Sean Weaver
Jan 08, 2021 -

BMW of San Diego responded

Heidi, thank you for taking the time to mention Jayson and Sean! Let us know if there is anything else we can help you with. We look forward to your next visit.

January 04, 2021

Great people work here. They work with you. BMW has the best deals in my experience after being customers in every other car i owned. You wont leave unhappy More

by npgisoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, and other sales representatives, Sean Weaver
Jan 05, 2021 -

BMW of San Diego responded

Thanks for the 5-star review! We appreciate the kind words and feedback. Thanks for choosing BMW of San Diego. Have a great day!

January 04, 2021

Ash always handles our deals he is such a great guy who I trust very much. He has built the last 3 BMW for us and we loved them. Larry was the sales guy snd he was very nice and knowledgeable More

by stevenbabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash and Larry I don’t know who Sean is
Jan 04, 2021 -

BMW of San Diego responded

Thanks for choosing Ash and Larry at BMW of San Diego when it comes to your BMW needs. We're so pleased to see your satisfaction. Congratulations and happy driving!

January 02, 2021

Brandyn Harris was the person I worked with at BMW of San Diego. He was patient & kept me informed during the entire process. Thank you, Brandyn! More

by Jlorenz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandyn Harris
Jan 03, 2021 -

BMW of San Diego responded

Thank you. We appreciate your feedback for Brandyn. Our team at BMW of San Diego is available should you require any extra help. Safe travels!

January 01, 2021

The advisor Caroline she give me friendly and excellent services she’s the best I like you deal wash my car am happy with us More

by Juan m Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline , Sean Weaver
Jan 01, 2021 -

BMW of San Diego responded

Thank you for the kind words with Caroline, Juan! We appreciate your business and hope to see you again.

January 01, 2021

BMW San Diego was terrific. Sam Ketenjian was my Service Advisor, he was great: Efficient, a good communicator, knowledgeable and friendly! Highly recommend Sam and BMW San Diego! More

by brucejbarta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ketenjian
Jan 02, 2021 -

BMW of San Diego responded

Thank you for the excellent feedback, Bruce! We will be sure to let Sam know how pleased you are with his consummate service. Your recommendation of BMW of San Diego is truly appreciated; please come back at any time.

December 31, 2020

Quick and easy getting an appt for an oil service. Friendly staff and a loaner vehicle make the whole process of taking your car in seamless. More

by X5driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jan 01, 2021 -

BMW of San Diego responded

Thanks for sharing your seamless and easy service experience with Chris! We're ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 31, 2020

Extremely helpful and caring. Very responsive. No pressure. Good pricing. Frank D is a pleasure to work with. He is very knowledgeable and listens to you. More

by Gregg S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Daymia
Jan 01, 2021 -

BMW of San Diego responded

Gregg, thanks for taking the time to share your pressure-free experience with Frank! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

December 31, 2020

Great experience and amazing customer service. Chris listened to all my concerns and took care of them. He also keep me updated on a daily basis. I would definitely recommend him. More

by samir_d84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jan 01, 2021 -

BMW of San Diego responded

Thank you so much for your feedback! Chris and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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