
BMW of San Diego
San Diego, CA
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Brought my car in for regular maintenance and to check out an odd noise. Service advisor dodged my calls, refusing to update me on status and then lied about progress even though no work was done. Kept out an odd noise. Service advisor dodged my calls, refusing to update me on status and then lied about progress even though no work was done. Kept my car for 2 days and did literally nothing (not even the simple oil change that was due) and lied telling me it had been done when I asked point blank. There are plenty of other service centers out there, so avoid this one at all costs. More
great! nice top notch friendly customer service. went to renew my lease and was in and out in a matter of 90 minutes. will see you back in 3 years! renew my lease and was in and out in a matter of 90 minutes. will see you back in 3 years! More
Great service. Friendly, professional and got a great deal. Did not have any bs like vin window etching, nitrogen fee, protective apliques and etc like some other dealers. Just plain get what you walked deal. Did not have any bs like vin window etching, nitrogen fee, protective apliques and etc like some other dealers. Just plain get what you walked on the lot for which is awesome. Thanks Matt. More
Location was excellent, auto inventory was plentiful, sales staff was courteous, and informative, and support staff was very informative in checking me out on the X3. Loving the new auto and glad of the sales staff was courteous, and informative, and support staff was very informative in checking me out on the X3. Loving the new auto and glad of the experience. More
Caroline was great. I was greeted immediately. Turned over to Caroline and the service was finished sooner than expected. The waiting area was clean and quiet. Hi over to Caroline and the service was finished sooner than expected. The waiting area was clean and quiet. Hi More
Excellent service, professional, and took a couple hours. Marcelino was organized, communicated well and was able to set a car rental in advance. It was easy visit. Compared to a different dealer this place Marcelino was organized, communicated well and was able to set a car rental in advance. It was easy visit. Compared to a different dealer this place is organized and had protocols in place for Covid. More
Exceptional in every way highly recommend from the loaner car program to the sales staff always on point to your needs never a rush or feel like your rushed car program to the sales staff always on point to your needs never a rush or feel like your rushed More