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BMW of San Diego

San Diego, CA

3.5
466 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 466 reviews

December 30, 2020

The service was quite good. Finance was great, except the timing which was longer than expected. My new BMW has a great body style and features. More

by wilzahmar8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 30, 2020 -

BMW of San Diego responded

Thank you for the great review! We are happy to learn that you are pleased with your new BMW and the service the BMW of San Diego team provided you. Congratulations on your purchase; we look forward to working with you again.

December 30, 2020

Brought my car in for regular maintenance and to check out an odd noise. Service advisor dodged my calls, refusing to update me on status and then lied about progress even though no work was done. Kept More

by CJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arturo Esquivel
Dec 30, 2020 -

BMW of San Diego responded

CJ, Thank you for sharing your review with us. I look forward to speaking with you directly about your experience. Thank you, Ana Garcia Service Director BMW of San Diego ana.garcia@penskeautomotive.com

December 28, 2020

great! nice top notch friendly customer service. went to renew my lease and was in and out in a matter of 90 minutes. will see you back in 3 years! More

by walid_chlioui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 29, 2020 -

BMW of San Diego responded

Thanks for this outstanding review! Congratulations on your new lease!

December 24, 2020

Great service. Friendly, professional and got a great deal. Did not have any bs like vin window etching, nitrogen fee, protective apliques and etc like some other dealers. Just plain get what you walked More

by z3rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 24, 2020 -

BMW of San Diego responded

Thank you for the great review! We are happy to learn that Matt provided you with straight-forward service. Congratulations on your new vehicle; BMW of San Diego looks forward to your next visit.

December 24, 2020

Location was excellent, auto inventory was plentiful, sales staff was courteous, and informative, and support staff was very informative in checking me out on the X3. Loving the new auto and glad of the More

by BMW-Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berry Wood, Dauffne, Marry Riggs, where all professional and considerate through out the purchasing experience.
Dec 25, 2020 -

BMW of San Diego responded

Thanks for taking the time to leave feedback for BMW of San Diego. Please don't hesitate to reach out to us if there's anything more we can do for you or your BMW X3. Congratulations and happy driving!

December 24, 2020

Caroline was great. I was greeted immediately. Turned over to Caroline and the service was finished sooner than expected. The waiting area was clean and quiet. Hi More

by mpderisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline, Sean Weaver
Dec 25, 2020 -

BMW of San Diego responded

Hi, thank you for taking the time to leave a review for us at BMW of San Diego. We're happy we could meet your expectations. We are stoked you had a great experience with Caroline. Have a wonderful day!

December 18, 2020

Excellent service, professional, and took a couple hours. Marcelino was organized, communicated well and was able to set a car rental in advance. It was easy visit. Compared to a different dealer this place More

by Smithsusanam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino
Dec 19, 2020 -

BMW of San Diego responded

We understand that with all the COVID-19 concern, buying a car during this time can certainly be stressful. Our team is here to lift the extra weight off your shoulders, and we couldn't be happier to learn Marcelino helped deliver a smooth experience for you. We can't thank you enough for trusting us to help you find the perfect fit. Have a wonderful day!

December 16, 2020

Very clean dealership and the staff is very professional. Good selection of vehicles. Went in to buy an X5 and ended up with two vehicles. More

by Smiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Barnes
Dec 17, 2020 -

BMW of San Diego responded

Hi there, thanks for the kind words! Congratulations on your new vehicles! We truly appreciate your business and hope to see you again!

December 12, 2020

Straight forward deal, Charles Webb is very friendly and a good adviser he’s so convincing, its our second car in this bmw san diego. More

by BMN X5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Webb, Sean Weaver
Dec 13, 2020 -

BMW of San Diego responded

Thank you for the kind review! Charles was happy to help you find your perfect ride. Come back to see us here at BMW of San Diego!

December 12, 2020

Exceptional in every way highly recommend from the loaner car program to the sales staff always on point to your needs never a rush or feel like your rushed More

by Dan.zamora77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Dec 13, 2020 -

BMW of San Diego responded

Thank you for the five-star review! We are delighted to know that you received exceptional service with us. Please let us know if we can be of any further assistance and we look forward to seeing you again here at BMW of San Diego.

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