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BMW of San Diego

San Diego, CA

3.5
466 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 466 reviews

December 10, 2020

my service rep is awesome - always helpful and guides me in right direction. She was very informative and helped me find best resolution for my service needs More

by EStew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
Dec 11, 2020 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and to know that our team was helpful. We hope that you will continue to visit us!

December 09, 2020

Prompt and efficient service department..Also I returned Prompt and efficient service department.. Also I returned a leased vehicle.The person helping me at the front reception desk was excellent and very h More

by Dnunnari729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist/Lease return
Dec 10, 2020 -

BMW of San Diego responded

Thank you for taking the time to share your excellent service experience with us! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 09, 2020

Brad Lawn is the best service person I have Brad Lawn is the best service person I have experienced. He is a no nonsense businessman and gives an honest and true assessment of their car. More

by carole_ekstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Dec 10, 2020 -

BMW of San Diego responded

Carole, your review made me smile. We love hearing that our employees, such as Brad, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

December 08, 2020

I appreciated the special efforts everyone performed to have a safe environment and communication during the pandemic. They were polite, responsive to my questions and completed the work in an acceptable t More

by turbinefree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
December 05, 2020

Very pleased the way Jason Valecruz the service adviser handled the whole process. From keeping me informed the moment the car arrived to making sure that every issue on my car was fixed. Also 5-⭐️⭐️⭐️⭐️⭐️ More

by selvyn4you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Valecruz, Sean Weaver
Dec 05, 2020 -

BMW of San Diego responded

Thank you for the great review. We will be sure to thank Jason and Pedro for providing you with excellent service. We look forward to working with you again.

December 05, 2020

Rapid service with thorough explanation of repairs. Clean environment. Good replacement car. Friendly, polite with clear expectations of cost and wait time. Very satisfied. K More

by Belgodude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 06, 2020 -

BMW of San Diego responded

Thank you for the excellent review! We are so happy to see that our team was courteous and personable! We appreciate your feedback and will be sure to share it with our team. Please come back at any time.

December 05, 2020

I came for service and the appt / customer service was excellent. Very informative, clean, and organized. I will be returning soon. I enjoyed my visit. More

by Lbarnes14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D truesdale
Dec 06, 2020 -

BMW of San Diego responded

That's great to see! We are happy to learn that we exceeded your expectations and have earned your loyal business. If there is anything else we can do for you, please be sure to let us know.

December 05, 2020

Service rep Chris was friendly, professional, and efficient. Gets the job done! Got in and out quickly and resolved a recall repair too. Highly recommend Chris. More

by resqmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 06, 2020 -

BMW of San Diego responded

Thank you for the wonderful review! We can't wait to share your feedback with Chris. Your recommendation is truly appreciated; we look forward to working with you again.

December 03, 2020

Martín treat us great excellent service I’m putting mi soon Martin pleasure making business with Bmw thanks four everything will come back for the x6 competition! More

by Mauricio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martín , Sean Weaver
Dec 03, 2020 -

BMW of San Diego responded

Mauricio, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 02, 2020

I felt comfortable with both the salesman and the dealership’s atmosphere. The experience from the introduction to the finalizing the purchase was very easy. More

by Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sepehr Tefreshi
Dec 03, 2020 -

BMW of San Diego responded

Thank you for the positive review and rating, Russell! We are happy to know that you had a good experience with us and we hope that you will continue to visit us!

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