
BMW of San Diego
San Diego, CA
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I came for service and the appt / customer service was excellent. Very informative, clean, and organized. I will be returning soon. I enjoyed my visit. excellent. Very informative, clean, and organized. I will be returning soon. I enjoyed my visit. More
Service rep Chris was friendly, professional, and efficient. Gets the job done! Got in and out quickly and resolved a recall repair too. Highly recommend Chris. efficient. Gets the job done! Got in and out quickly and resolved a recall repair too. Highly recommend Chris. More
Very pleased the way Jason Valecruz the service adviser handled the whole process. From keeping me informed the moment the car arrived to making sure that every issue on my car was fixed. Also 5-⭐️⭐️⭐️⭐️⭐️ handled the whole process. From keeping me informed the moment the car arrived to making sure that every issue on my car was fixed. Also 5-⭐️⭐️⭐️⭐️⭐️ to the master mechanic Pedro for doing an excellent job on all the repairs. Thank you. More
Rapid service with thorough explanation of repairs. Clean environment. Good replacement car. Friendly, polite with clear expectations of cost and wait time. Very satisfied. K environment. Good replacement car. Friendly, polite with clear expectations of cost and wait time. Very satisfied. K More
Martín treat us great excellent service I’m putting mi soon Martin pleasure making business with Bmw thanks four everything will come back for the x6 competition! soon Martin pleasure making business with Bmw thanks four everything will come back for the x6 competition! More
I felt comfortable with both the salesman and the dealership’s atmosphere. The experience from the introduction to the finalizing the purchase was very easy. dealership’s atmosphere. The experience from the introduction to the finalizing the purchase was very easy. More
Carlos did a great job helping me. I got the vehicle I wanted. I searched all over the area. I ended up driving from Riverside to get the right one. wanted. I searched all over the area. I ended up driving from Riverside to get the right one. More
The Kearny Mesa dealership has no comparison, always as it’s best. The service department is just awesome, but what makes the difference is getting the best service advisor, so thumbs up for Caroline Cook it’s best. The service department is just awesome, but what makes the difference is getting the best service advisor, so thumbs up for Caroline Cook as she gets a golden star for receiving and following up with the appointment and service overall. More
I’ve been a customer for over 15 years. I love the improvements made to the service department. The new test message for updates are great! No more phone tag with my adviser. Andrew Kim was super frie improvements made to the service department. The new test message for updates are great! No more phone tag with my adviser. Andrew Kim was super friendly, helpful and professional. He answered every question I had. My car was ready way ahead of planned even though I had an issue that was scheduled originally. I will recommend Andrew and BMW service to anyone. Thanks for the improvements to the department and great customer service! 5 stars for Andrew More
Ryan was great! After agreeing on a price on a new x3, I drove down from the LA area to pick it up. It was detailed and ready to go when I got there. Paperwork was smooth and went pretty quick. This was the drove down from the LA area to pick it up. It was detailed and ready to go when I got there. Paperwork was smooth and went pretty quick. This was the best car buying experience I’ve had! More