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BMW of San Diego

San Diego, CA

4.4
492 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 492 reviews

December 06, 2020

I came for service and the appt / customer service was excellent. Very informative, clean, and organized. I will be returning soon. I enjoyed my visit. More

by Lbarnes14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D truesdale
Dec 06, 2020 -

BMW of San Diego responded

That's great to see! We are happy to learn that we exceeded your expectations and have earned your loyal business. If there is anything else we can do for you, please be sure to let us know.

December 06, 2020

Service rep Chris was friendly, professional, and efficient. Gets the job done! Got in and out quickly and resolved a recall repair too. Highly recommend Chris. More

by resqmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 06, 2020 -

BMW of San Diego responded

Thank you for the wonderful review! We can't wait to share your feedback with Chris. Your recommendation is truly appreciated; we look forward to working with you again.

December 05, 2020

Very pleased the way Jason Valecruz the service adviser handled the whole process. From keeping me informed the moment the car arrived to making sure that every issue on my car was fixed. Also 5-⭐️⭐️⭐️⭐️⭐️ More

by selvyn4you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Valecruz, Sean Weaver
Dec 05, 2020 -

BMW of San Diego responded

Thank you for the great review. We will be sure to thank Jason and Pedro for providing you with excellent service. We look forward to working with you again.

December 05, 2020

Rapid service with thorough explanation of repairs. Clean environment. Good replacement car. Friendly, polite with clear expectations of cost and wait time. Very satisfied. K More

by Belgodude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 06, 2020 -

BMW of San Diego responded

Thank you for the excellent review! We are so happy to see that our team was courteous and personable! We appreciate your feedback and will be sure to share it with our team. Please come back at any time.

December 03, 2020

Martín treat us great excellent service I’m putting mi soon Martin pleasure making business with Bmw thanks four everything will come back for the x6 competition! More

by Mauricio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martín , Sean Weaver
Dec 03, 2020 -

BMW of San Diego responded

Mauricio, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 02, 2020

I felt comfortable with both the salesman and the dealership’s atmosphere. The experience from the introduction to the finalizing the purchase was very easy. More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sepehr Tefreshi
Dec 03, 2020 -

BMW of San Diego responded

Thank you for the positive review and rating, Russell! We are happy to know that you had a good experience with us and we hope that you will continue to visit us!

December 01, 2020

Carlos did a great job helping me. I got the vehicle I wanted. I searched all over the area. I ended up driving from Riverside to get the right one. More

by Rick_budz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arais
Dec 01, 2020 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us and with the help of our team, especially Carlos. We value your business and we look forward to any future visits! Enjoy your car!

November 29, 2020

The Kearny Mesa dealership has no comparison, always as it’s best. The service department is just awesome, but what makes the difference is getting the best service advisor, so thumbs up for Caroline Cook More

by OF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
Nov 29, 2020 -

BMW of San Diego responded

Thank you so much for your awesome feedback for Caroline. If there is anything else we can help with in the future, please do not hesitate to reach out. Have a wonderful day!

November 27, 2020

I’ve been a customer for over 15 years. I love the improvements made to the service department. The new test message for updates are great! No more phone tag with my adviser. Andrew Kim was super frie More

by Qwidit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
Nov 28, 2020 -

BMW of San Diego responded

Thank you for the amazing review. We will be sure to thank Andrew for providing you with friendly and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

November 22, 2020

Ryan was great! After agreeing on a price on a new x3, I drove down from the LA area to pick it up. It was detailed and ready to go when I got there. Paperwork was smooth and went pretty quick. This was the More

by hm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Littlefield, Mohammed, Sean Weaver
Nov 22, 2020 -

BMW of San Diego responded

Thank you so much for your wonderful review! We appreciate you stopping by!

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