Back

BMW of San Diego

San Diego, CA

4.4
493 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

Showing 493 reviews

November 06, 2020

I had Chris L. In the beginning and was a pleasure. He listened to my concerns and arranged the proper service. Art at the pick up had the best customer service I have had from a ‘luxury brand’ in a long More

by Jgmoxley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Art
Nov 06, 2020 -

BMW of San Diego responded

Thank you for the positive review and rating! We are happy to know that you have had 5-star experiences with us and with the help of our team, especially Chris and Art. We value your business and we look forward to any future visits!

November 06, 2020

Everyone was helpful and easy to work with. Car was done quicker than expected which was nice. I will definitely be back for any other issues or maintenance that needs to be done. More

by CarFunn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 07, 2020 -

BMW of San Diego responded

Thank you for the great review! We are happy to see that our service was timely and our team personable. If we can assist you further, please be sure to let us know.

November 06, 2020

My service advisor was not the most friendly. When he Hollered my name in the lobby, I walked up to him and he didn’t even say hello or how are you, nor did he even introduce himself to me. He just start More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 07, 2020 -

BMW of San Diego responded

Victoria, I regret to learn about the level of service you feel that you received on your recent visit. Given the opportunity, I would like to speak with you about your experience. Please email me at wasaro@penskeautomotive.com. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

November 06, 2020

I have always had excellent service from BMW San Diego and have been leasing from the same dealership for over twenty years. They are extremely knowledgeable and always courteous More

by Detailsbyothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Garza, David Trusdale
November 05, 2020

The capability to schedule a service within the same week was great. Didnt have to wait a month out for an appointment and the time it took for the service to be completed was almost exactly the estimate giv More

by Aserra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 05, 2020 -

BMW of San Diego responded

Hi Aserra, thanks for the great review! We're glad to hear your experience was positive. Let us know if there is anything else we can help you with.

November 03, 2020

I had a great experience at BMW OF SD and would recommend them to everyone. They were friendly, prompt and very thorough. The price was also comparable. More

by Afsanehkb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Sean Weaver
Nov 03, 2020 -

BMW of San Diego responded

Thank you for the wonderful review! We are happy to learn that your experience was so outstanding, it earned your recommendation. If there is anything else we can do for you, please be sure to let us know.

November 02, 2020

Your personal adviser, Chris Levy, was very helpful and personable. I appreciated his help and recommendations for my 2016 BMW. I was very pleased with the services performed and the care taken with the ca More

by vincemarchetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 03, 2020 -

BMW of San Diego responded

Vince, Your review made me smile. We love hearing that our employees, such as Sean, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

November 01, 2020

The experience at BMW San Diego was top notch! I could not be happier with the experience from start to finish. Great staff great dealership, Thank you Jeff Vedenoff for the wonderful customer service in More

by MaxArmah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vedenoff, Sean Weaver
Nov 02, 2020 -

BMW of San Diego responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Jeff and our team. We value your business and we are always here to help!

October 31, 2020

Arturo had great customer service. He introduced himself to me with a smile. He listens to my concerns about my vehicle and accordate and kept me inform of the status of my car. More

by Myme1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Esquivel, Sean Weaver
October 29, 2020

They made me a quick, convenient appointment. My service representative, Chris, was excellent to work with. He got my rental car paid for and communication through the process was great. Everything went smo More

by asalter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris my service rep, Sean Weaver
...
28
...