
BMW of San Diego
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 493 reviews
I had Chris L. In the beginning and was a pleasure. He listened to my concerns and arranged the proper service. Art at the pick up had the best customer service I have had from a ‘luxury brand’ in a long listened to my concerns and arranged the proper service. Art at the pick up had the best customer service I have had from a ‘luxury brand’ in a long time. He showed me all the car’s functions and how to go from Automatic to Manual. Now I actually know what the service signs actually mean as I guess I don’t have an obvious oil change light. Also enjoyed the lounge upstairs to work while I waited. Was overall a really good experience. More
Everyone was helpful and easy to work with. Car was done quicker than expected which was nice. I will definitely be back for any other issues or maintenance that needs to be done. quicker than expected which was nice. I will definitely be back for any other issues or maintenance that needs to be done. More
My service advisor was not the most friendly. When he Hollered my name in the lobby, I walked up to him and he didn’t even say hello or how are you, nor did he even introduce himself to me. He just start Hollered my name in the lobby, I walked up to him and he didn’t even say hello or how are you, nor did he even introduce himself to me. He just started walking back to his area as I followed. Unfortunately I didn’t get his name. More
I have always had excellent service from BMW San Diego and have been leasing from the same dealership for over twenty years. They are extremely knowledgeable and always courteous and have been leasing from the same dealership for over twenty years. They are extremely knowledgeable and always courteous More
The capability to schedule a service within the same week was great. Didnt have to wait a month out for an appointment and the time it took for the service to be completed was almost exactly the estimate giv was great. Didnt have to wait a month out for an appointment and the time it took for the service to be completed was almost exactly the estimate given on the phone. More
I had a great experience at BMW OF SD and would recommend them to everyone. They were friendly, prompt and very thorough. The price was also comparable. them to everyone. They were friendly, prompt and very thorough. The price was also comparable. More
Your personal adviser, Chris Levy, was very helpful and personable. I appreciated his help and recommendations for my 2016 BMW. I was very pleased with the services performed and the care taken with the ca personable. I appreciated his help and recommendations for my 2016 BMW. I was very pleased with the services performed and the care taken with the car. See you again soon!! Vince Marchetti. More
The experience at BMW San Diego was top notch! I could not be happier with the experience from start to finish. Great staff great dealership, Thank you Jeff Vedenoff for the wonderful customer service in not be happier with the experience from start to finish. Great staff great dealership, Thank you Jeff Vedenoff for the wonderful customer service in getting me the car I wanted the way I wanted it! More
Arturo had great customer service. He introduced himself to me with a smile. He listens to my concerns about my vehicle and accordate and kept me inform of the status of my car. to me with a smile. He listens to my concerns about my vehicle and accordate and kept me inform of the status of my car. More
They made me a quick, convenient appointment. My service representative, Chris, was excellent to work with. He got my rental car paid for and communication through the process was great. Everything went smo representative, Chris, was excellent to work with. He got my rental car paid for and communication through the process was great. Everything went smooth and fast. More