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BMW of San Diego

San Diego, CA

Overview
Reviews
4.7
546 Reviews
Call Dealership (858) 560-5050
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5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 546 reviews

August 06, 2025

Good service and helpful , taking care of good and made customer happy. completely on time. Thanks ! More

by Dat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Sean Weaver
Report | Print
Aug 06, 2025 -

BMW of San Diego responded

We're glad to hear that our team's service met your expectations. Thank you for sharing your experience with BMW of San Diego.

August 04, 2025

Mariciano was nice, courteous and very knowledgeable in helping me when I brought my car in for service on 07/29 More

by Juliete gerfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariciano, Sean Weaver
Report | Print
Aug 05, 2025 -

BMW of San Diego responded

We’re glad our team provided knowledgeable and courteous service. Thank you for choosing BMW of San Diego.

August 04, 2025

Great service with the state of the art technology. The mobile service is amazing and just in time! More

by cristinanoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 05, 2025 -

BMW of San Diego responded

Thank you for sharing your feedback. We're glad to hear our mobile service and technology met your needs at BMW of San Diego.

August 03, 2025

Marcelino Soto, service agent is great. Honest punctual efficient service. Loaner department probably understaffed for volume but th two young men are hard workers and very friendly. More

by WMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Aug 03, 2025 -

BMW of San Diego responded

Thank you for your kind words about our team at BMW of San Diego. We appreciate your feedback on the loaner department and will consider this as we improve our services.

July 31, 2025

Andrew kim customer service representative is a great person, the guy is really helpful and nice he made the process easy and quick. He is smiling and trying hard to help people out. More

by michael demian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew kim
Report | Print
Jul 31, 2025 -

BMW of San Diego responded

Thank you for sharing your positive experience. We're glad our team could assist in making the process smooth and easy.

July 31, 2025

Resolved an issue that another BMW dealer/service department could not. Thank you BMW San Diego! More

by frankiefrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Lawn
Report | Print
Aug 01, 2025 -

BMW of San Diego responded

Happy to have helped with your issue. Best regards from BMW of San Diego.

July 30, 2025

Fantastic service and attention to detail. My service agent, Michael, was very considerate and clear with everything. I appreciate the amazing service a lot. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Parker, Sean Weaver
Report | Print
July 30, 2025

Excellent customer service. Tyler Blake is the guy to go to! He was earnest and professional and no pressure. More

by riddimboy62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
Report | Print
July 29, 2025

Easy to schedule. Advisor is polite. Provide good information of repair results through videos. Clean waiting area. More

by goodruli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jul 30, 2025 -

BMW of San Diego responded

Thank you for your feedback. We're pleased that our team could provide you with a seamless experience at BMW of San Diego.

July 28, 2025

Good customer service. Agent is so respectful and thoughtful to the customer. Although, it's quite expensive for repairs but at least there costumer service is excellent. More

by RESLAVA919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ, Sean Weaver
Report | Print
Jul 28, 2025 -

BMW of San Diego responded

Thank you for acknowledging our customer service. It's great to know that you've had a positive experience with our team at BMW of San Diego. Wish you well on the road ahead.

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