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BMW of San Diego

San Diego, CA

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rated
454 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 454 reviews

September 02, 2021

They are easy to work with and great customer service. They are fast and excellent in response time. One of the best I’ve worked with so far. Thank you BMW of San Diego! More

by Audi_guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 02, 2021 -

BMW of San Diego responded

That's excellent to see! We are so pleased to learn that you found the BMW of San Diego team to be prompt and courteous in their service to you. If there is anything else that we can do for you, please be sure to let us know.

September 01, 2021

Wouldn’t have given all the stars but my first service appointment (less than 3 months in) really could have been a lot better. My car was with you for 6 days, wasn’t even looked at until the end of the 3 More

by lgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael
Sep 02, 2021 -

BMW of San Diego responded

Thank you for taking the time to leave a review. Please don't hesitate to reach out at BMW of San Diego if there's anything additional we can do for you.

August 31, 2021

If you want supreme service this is the place to service your BMW. Michael took care of my repair which was covered under warranty and also provided me a loaner vehicle while my car was serviced. Malcolm wa More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm and Michael
Aug 31, 2021 -

BMW of San Diego responded

Hi Michelle, Your satisfaction means everything to us, so we are delighted that you encountered supreme service from our Service Department. Thank you for choosing BMW of San Diego and please know that you are always welcome here.

August 28, 2021

Wonderful service, fast, convenient and friendly very clean dealer, kept me informed and scheduled a ride for me More

by Cabral.luzmaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 29, 2021 -

BMW of San Diego responded

Thank you so much for being one of our valued guests here at BMW of San Diego! We appreciate your feedback! Safe travels.

August 28, 2021

There customer service is wonderful! So attentive. They kept me up-to-date on my cars progress. It is so nice to have a loaner car. Makes it so easy to have service. Thank You More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Aug 29, 2021 -

BMW of San Diego responded

Hi Peggy, We are happy that you encountered wonderful customer service. We strive to ensure that we keep our customers updated and informed, therefore we are happy to know of your recent experience. At BMW of San Diego we appreciate your business and we look forward to your next visit.

August 28, 2021

I was in a rush and every step of dropping off and picking up my BMW was done swiftly and with asmile. More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 29, 2021 -

BMW of San Diego responded

Thanks for stopping by to service your BMW, Susie. See you again at the next maintenance milestone!

August 27, 2021

All the staff were friendly and attentive. The dealership has done an excellent job of structuring the process for taking one's vehicle in for servicing, making it about as quick and efficient as possible fo More

by Bill645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ketenjian, Mia (at the loaner desk)
Aug 27, 2021 -

BMW of San Diego responded

Hi Bill, It is great that you found our Service Department to be friendly and attentive. We are pleased that we could assist you in an efficient and timely manner. At BMW of San Diego we appreciate your business and we look forward to working with you again.

August 26, 2021

My experience there was great! as soon as I got there i got received with a welcoming energy. The whole process of buying my car there was fast and easy. For every question I had, Matt had answered all of More

by Armando fuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Arsoni , Sean Weaver
Aug 27, 2021 -

BMW of San Diego responded

Hi Armando, Thank you for your positive review. We are thrilled you had a pleasant, professional, and informative purchasing experience with our Sales Team. We are looking forward to your next visit with us here at BMW of San Diego and we hope you enjoy your new vehicle.

August 25, 2021

Great service and amazing job with Customer service. Highly recommend More

by abrar khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Cook
Aug 26, 2021 -

BMW of San Diego responded

Abrar, we're happy our team provided an amazing and great service for you. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2021

Excellent customer service. My 2017 BMW 330e had a charger issue. CPO warranty didn’t cover it but they gave a new charger for free More

by Sameer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Aug 21, 2021 -

BMW of San Diego responded

Hi Sameer, Thank you for your positive review. We are thrilled you had a great experience with our Team for your 2017 BMW 330e. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing BMW of San Diego.