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BMW of San Diego

San Diego, CA

4.8
661 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 661 reviews

April 18, 2026

Service almost always finished ahead of schedule. Professional staff, Comfortable environment and convenient shuttle service or car share. More

by Mauimitch48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Sean Weaver
Apr 23, 2026 -

BMW of San Diego responded

Thank you for recognizing our professional staff and convenient services. We appreciate your feedback at BMW of San Diego.

April 18, 2026

Excellent service. The service gives me comfort that I can trust. When I drive off the lot I don’t have to worry about my car. As a female this is my main concern. More

by Diedra Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 23, 2026 -

BMW of San Diego responded

Thank you for trusting BMW of San Diego with your service needs. We're glad to provide the comfort you expect. Your confidence in us is appreciated.

April 17, 2026

Great customer service and communication! Michael was very helpful! Always a pleasure to do business with BMW of San Diego More

by alex_rod1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 23, 2026 -

BMW of San Diego responded

Thank you for recognizing our customer service and communication. We're glad to hear your experiences with BMW of San Diego have been positive. We appreciate your business.

April 15, 2026

My car needed some recommended minor maintenance. They told me how long it would take and let me take out a loaner car. I know that my car will be serviced properly, and they even send videos to show More

by Buttercup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Wade was great; very personable.
Apr 23, 2026 -

BMW of San Diego responded

Thank you for sharing your experience with our maintenance service. We’re glad the loaner car and video updates were helpful. We appreciate your feedback about our lounge and coffee offerings at BMW of San Diego.

April 14, 2026

Excellent service and good customer service. On time and place is very nice and clean More

by Emmanlynf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 23, 2026 -

BMW of San Diego responded

Thank you for recognizing our service and the condition of our facility. We appreciate your feedback at BMW of San Diego.

April 11, 2026

Great service, great advisors. Quick response to urgent needs. Prices reasonable. Nice waiting area with corffee More

by globalbobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Cruze
Apr 23, 2026 -

BMW of San Diego responded

Thank you for recognizing our service and advisors. We appreciate your feedback on our quick response and amenities. BMW of San Diego values your business.

April 09, 2026

Easy service experience and clear communication. Provides ride to work and easy to schedule. Will definitely plan to schedule here again. More

by Laurelmed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Apr 23, 2026 -

BMW of San Diego responded

Thank you for recognizing our easy scheduling and clear communication. We appreciate your feedback and look forward to assisting you again at BMW of San Diego.

April 08, 2026

The whole operation was very easy and pleasant. The quote I received deemed fair and the services were high quality. More

by jeffnguyen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 23, 2026 -

BMW of San Diego responded

Thank you for sharing your experience. We're glad the process was smooth and the service met your expectations. BMW of San Diego appreciates your feedback.

April 03, 2026

The service writer did not address one of my concerns. When I pointed it out I received a shrug. So my concerns were not fully acknowledged. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 06, 2026 -

BMW of San Diego responded

Manny, I would like to learn more about your experience with our Service Team. We pride ourselves on the high-quality standards we maintain here at BMW of San Diego, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Best, Omar Nasery Service Manager BMW of San Diego ONasery@penskeautomotive.com

April 02, 2026

Checking in and getting a rental car was a breeze. Their follow up was poor. I was the one that had to call to check in on status each time. Other dealerships are more on top of that vs the customer c More

by Shaun A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Vela Cruz
Apr 23, 2026 -

BMW of San Diego responded

Shaun, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding updates on your vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Omar Nasery Service Manager BMW of San Diego ONasery@penskeautomotive.com