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BMW of San Diego
San Diego, CA
472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 472 reviews
September 11, 2020
They diagnosed the problem—about in the back left tire —quickly, changed the tire and had mr on my way. While I wish the bolt didn’t embed itself in my tire, I was pleased with the speed with which they —quickly, changed the tire and had mr on my way. While I wish the bolt didn’t embed itself in my tire, I was pleased with the speed with which they sent me on my way. More
by Wendy
Employees Worked With
Sean Weaver
September 05, 2020
Chris Levy was patient and explained everything to me and did not pressure me when he recommended service I did not want at this time. I will be using this dealership in the future. did not pressure me when he recommended service I did not want at this time. I will be using this dealership in the future. More
by Frankvantil
Employees Worked With
Chris Levy
September 03, 2020
Jason Balelo was so helpful during the whole process. Answered all my questions! Also took the time to show me all the advances in the technology of the new car. Never worked with Sean Weaver... how can Answered all my questions! Also took the time to show me all the advances in the technology of the new car. Never worked with Sean Weaver... how can I evaluate him.... unless he was the financial person! He was great... More
by toniwisehart
Employees Worked With
Jason Balelo, Sean Weaver
September 02, 2020
I had an amazing time buying my new BMW X3, and I doubt think a lot of people can say they had fun buying a new car. Everyone made me feel special, they educated me more on the BMW brand which made me even think a lot of people can say they had fun buying a new car. Everyone made me feel special, they educated me more on the BMW brand which made me even more excited to drive my new car. The attention to detail was amazing and iM so happy with my purchase. More
by Brandyleigh
Employees Worked With
Carlos Arias
September 01, 2020
Quality service and very friendly staff. Some bottlenecks in the drop off and pick-up process that management should address. Solid, knowledgeable and friendly team that provides an excellent experience and in the drop off and pick-up process that management should address. Solid, knowledgeable and friendly team that provides an excellent experience and quality service at a reasonable (for BMW) price. Had the car detailed there - I don’t recommend that. More
by mbernard
Employees Worked With
Art
September 01, 2020
I have been a customer for 15 years and continue to prefer BMW products. The quality of service is outstanding, and problems are dealt with in a thoroughly professional manner. Special thanks must go t prefer BMW products. The quality of service is outstanding, and problems are dealt with in a thoroughly professional manner. Special thanks must go to my service advisor, Carolina Cook. More
by wjneely8
Employees Worked With
Caroline Cook, Sean Weaver
September 01, 2020
I called Gary to inquire about a noise and he was quick I called Gary to inquire about a noise and he was quick to volunteer that I was still under warranty and made an appointment for me, got me a loaner, I called Gary to inquire about a noise and he was quick to volunteer that I was still under warranty and made an appointment for me, got me a loaner, did not charge me for the inspection. They could not find the problem initially but kept the ticket open so that I could claim it under warranty when it returned. It returned a few days later and everything was taken care of with a minimum of hastle. More
by fatto
Employees Worked With
Gary James
August 30, 2020
Caroline Cook provided amazing customer service. Always kept in contact and updated me daily. Very friendly and was given a great quality of service! I would recommend this dealership to everyone! kept in contact and updated me daily. Very friendly and was given a great quality of service! I would recommend this dealership to everyone! More
by albertjsalvador
Employees Worked With
Caroline Cook
August 30, 2020
Andrew Kim is an excellent service advisor. He is friendly but very efficient. He notified me in a timely manner that my car was ready. I will definitely ask for Andrew Kim for my next visit. friendly but very efficient. He notified me in a timely manner that my car was ready. I will definitely ask for Andrew Kim for my next visit. More
by Joan T
Employees Worked With
Andrew Kim
