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BMW of San Diego
San Diego, CA
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 477 reviews
August 09, 2020
Jayson was amazing! Very courteous and took care of what I needed. Car was done as promised and great communication! Highly recommended if you need service! I needed. Car was done as promised and great communication! Highly recommended if you need service! More
by rnmguzman8407
Employees Worked With
Jayson ValeCruz
August 08, 2020
they were very professional and catering excellent experience. Caroline was my service rep went the extra mile. thank you for the wonderful experience! I definitely will refer my friends and family experience. Caroline was my service rep went the extra mile. thank you for the wonderful experience! I definitely will refer my friends and family More
by dmicheleestrada
Employees Worked With
Caroline Cook, Sean Weaver
August 07, 2020
Dealership met every expectation; clean, easy to get around, amenities well above average. My service rep, Dave Truesdale, was courteous, knowledgeable and responsive. Overall, great experience. around, amenities well above average. My service rep, Dave Truesdale, was courteous, knowledgeable and responsive. Overall, great experience. More
by gary
Employees Worked With
Dave Truesdale
August 05, 2020
Excellent customer service. Service Department Rep Sean went above and beyond to ensure everything was explained, that I received a rebate for my tires and called daily with updates until the service was c went above and beyond to ensure everything was explained, that I received a rebate for my tires and called daily with updates until the service was completed. More
by amandaseaw_2000
Employees Worked With
Dave
August 01, 2020
Fine! I bought my X5 plugin hybrid about 4 years ago and have had it serviced there since. I am quite pleased with the service BMW SanDIego provides. ;-) I bought my X5 plugin hybrid about 4 years ago and have had it serviced there since. I am quite pleased with the service BMW SanDIego provides. ;-) More
by ldorman
Employees Worked With
DAve Truesdale and, before him, Kenji Timmerman.
July 31, 2020
Sam gave me wonderful attention. Went into the dealership due to the A\C not blowing cool air and to get the car detailed. Great job performed on both issues. due to the A\C not blowing cool air and to get the car detailed. Great job performed on both issues. More
by Jsorenson1z
Employees Worked With
Samuel
July 30, 2020
From the moment I walked in and met my representative Brad, I was completely sold. He was the epitome of what great service should look like. Brad made me instantly sure I brought my beautiful BMW to t Brad, I was completely sold. He was the epitome of what great service should look like. Brad made me instantly sure I brought my beautiful BMW to the right place. My car will never be serviced anywhere else and when I buy my next BMW it will be from San Diego BMW. More
by susandhaas
Employees Worked With
Bradford Lawn
July 29, 2020
I’ve had a few visits in this dealership. This is the second car purchased from there. Amazing experience both times. A few services there already on this current BMW, good experiences there. I enjoy second car purchased from there. Amazing experience both times. A few services there already on this current BMW, good experiences there. I enjoy working with my service rep, Gary James. Also Alejandra at the loaner car desk was very helpful in finding me a particular loaner car that I wanted. She also took the time to sanitize the loaner car in front me so I feel safe in it. Picking up my serviced vehicle was very easy. I’ll be back. More
by Mercedesbenzpnoy
Employees Worked With
Gary James and Alejandra.
July 21, 2020
Very pleased. Amir Savar, the sales rep was very helpful. He handled the transaction for me in July of 2017 and was great. For that reason, I came back to him. I had kept his business card in my file. He han He handled the transaction for me in July of 2017 and was great. For that reason, I came back to him. I had kept his business card in my file. He handled the July 2020 lease transaction as well. Thanks. More
by Michael F. Armstrong
Employees Worked With
Amir Savar
July 18, 2020
Yes but . . . My 2nd dealing with this dealership and mixed marks. My choices are here or going to dealer 30 miles away. Work done well and timely. Courtesy staff. What bothered me was what could be cla mixed marks. My choices are here or going to dealer 30 miles away. Work done well and timely. Courtesy staff. What bothered me was what could be classified as predatory behavior being a female. I was told that all was good but one tire was low in air, we can get you a new tire today for only $366. I asked if there was a leak or hole. No, just that it was low. Really?!? The tread wear is the same as the others so what's the issue and would you do this to a man? I will give 1 more try and then I will go to a non-Pensky BMW dealer. More
by Bebe
Employees Worked With
Dave Truesdale
