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BMW of San Diego
San Diego, CA
492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 492 reviews
June 28, 2020
Andrew Kim at BMW of San Diego service dept. is highly competent, knowledgeable, courteous, transparent and a delight to work with. He provides top class service without ever accepting or asking for tips. competent, knowledgeable, courteous, transparent and a delight to work with. He provides top class service without ever accepting or asking for tips. He always does his homework to explore options for the owner without hinting for any thing in return. He is in it to provide true service. More
by Kaiyom
Employees Worked With
Andrew Kim
June 27, 2020
Advisor Caroline Cook, treated me with professionalism. I was very satisfied, excellent work, She is the best! help me a lot .Than you very much!.Caroline was very satisfied, excellent work, She is the best! help me a lot .Than you very much!.Caroline More
by Ofeliarocha58
Employees Worked With
Caroline Cook 5 stars
June 27, 2020
Samuel from service was nice. Gets you in and out in a timely matter. I had other car issues and forgot to tell him but he had it looked at and it is all working great now timely matter. I had other car issues and forgot to tell him but he had it looked at and it is all working great now More
by T Lugo
Employees Worked With
Samuel Ketenjian
June 26, 2020
Great emergency warranty service on my 2018 X3. From out of town -Scottsdale. Fixed with no appointment in less than a day. Provided loaner. Really Outstanding! of town -Scottsdale. Fixed with no appointment in less than a day. Provided loaner. Really Outstanding! More
by Sheldon
Employees Worked With
Caroline Cook, Sean Weaver
June 25, 2020
Best deal in town. Reasonable, respectful and not pushy nor aggressive salesmen. Good experience. Would buy there again. They keep their promises. Recommendable. Keep it up! nor aggressive salesmen. Good experience. Would buy there again. They keep their promises. Recommendable. Keep it up! More
by Belgodude
Employees Worked With
Martin, Sean Weaver
June 25, 2020
Service experience was good. Car was ready on time. Timely notification. Service advisor was friendly and knowledgeable. Facility was clean and able To provide appropriate dostancing Timely notification. Service advisor was friendly and knowledgeable. Facility was clean and able To provide appropriate dostancing More
by Gfreedman2
Employees Worked With
Dave, Sean Weaver
June 21, 2020
Friendly and courteous staff also very accommodating to customer needs. Scheduled oil change service for my 335. I finally had better experience than last time. customer needs. Scheduled oil change service for my 335. I finally had better experience than last time. More
by bmamo
Employees Worked With
Glen, service advisor
June 16, 2020
If your military or vet don’t forget to ask about discounts. After a services is performed ask for the checklist if not included. The interior of the loaner car wasn’t properly cleaned or not cleaned discounts. After a services is performed ask for the checklist if not included. The interior of the loaner car wasn’t properly cleaned or not cleaned. Found a used mask on the side passenger, the steering handle had some sticky residue. I didn’t notice it until I parked the car at the store. Also make sure there are no scratches on the body. The person who walked around the car with me missed an obvious spot. More
by J637143
Employees Worked With
James Gary
June 16, 2020
I like this dealership as all the staff I have encountered were kind and courteous. The loaner cars were awesome. I also like them cleaning my car when I get It serviced. and I like the two of my encountered were kind and courteous. The loaner cars were awesome. I also like them cleaning my car when I get It serviced. and I like the two of my service advisors because they didn’t aggressively push me to pay for unnecessary services. More
by Hast
Employees Worked With
Jayson Cruz and Dave Truesdale
June 14, 2020
Andrew Kim was friendly, professional and helpful. He made my visit at BMW of SAn Diego very pleasant. I recommend him without reservation. Thank you! made my visit at BMW of SAn Diego very pleasant. I recommend him without reservation. Thank you! More
by Mia
Employees Worked With
Andrew Kim, Sean Weaver
