BMW of San Diego

BMW of San Diego is my go to for servicing all my bmws. Always problem solving my issues and providing fantastic service for all my needs. Jayson Vale Cruz is a fantastic Service Advisor! Always problem solving my issues and providing fantastic service for all my needs. Jayson Vale Cruz is a fantastic Service Advisor! More

X3 Maintenance Check Up Every aspect of my visit to this dealership was outstanding. From check-in to check-out, BMW of San Diego made my visit comfortable, thorough, and tim Every aspect of my visit to this dealership was outstanding. From check-in to check-out, BMW of San Diego made my visit comfortable, thorough, and timely. My customer rep (Glen) made sure I knew where the customer lounge was and even offered to escort me to the newly renovated space. The seats were plush and the environment great for passing time. Glen's service ticket for my vehicle included at least 10 maintenance actions, ranging from an oil change to wipers replacement to vehicle inspection. The car wash was a bonus. Although estimated to take two-and-a-half hours, the mechanics completed the service in an hour and a half and I was on my way home with a belly full of premium coffee and a smile on my face. Great service. These guys really went the distance for me and my vehicle. More

Excellent. Available for questions, had an individual who was able to answer technical questions that sales would not expected to answer. I felt very good was able to answer technical questions that sales would not expected to answer. I felt very good More

I had an amazing experience. My sales rep Jeff, was very helpful and not pushy at all. The facility is state of the art. I signed all docs electronically. Walked away with thumb drive (incl). 10 out 10 helpful and not pushy at all. The facility is state of the art. I signed all docs electronically. Walked away with thumb drive (incl). 10 out 10 More

They were fast with my oil change. All advisors were masks too. Dealership was not crowded and people were social distancing which made me more comfortable. masks too. Dealership was not crowded and people were social distancing which made me more comfortable. More

William the service manager was extremely accommodating. My service advisor, jayson, was also great. This dealership continues to impress and it remains the only bmw I’ll get my car serviced at. My service advisor, jayson, was also great. This dealership continues to impress and it remains the only bmw I’ll get my car serviced at. More

My service advisor Nicole was very professional, courteous, and provided excellent service. She called each day to let me know the status of my vehicle and there were no hidden costs. The whole cu courteous, and provided excellent service. She called each day to let me know the status of my vehicle and there were no hidden costs. The whole customer experience was outstanding. More

I always like the service this dealership offers and that is the reason I kept coming back here, very friendly and efficient associates make me feel at ease every time I come. is the reason I kept coming back here, very friendly and efficient associates make me feel at ease every time I come. More

Very satisfying experience Very satisfied. Excellent job fixing my car. Enjoyed the very professional attitude of everyone connected to the repair of my car. Everyone very helpf Very satisfied. Excellent job fixing my car. Enjoyed the very professional attitude of everyone connected to the repair of my car. Everyone very helpful. Thanks. More

I am very dissatisfied of the service including very poor customer service. Today I picked up my car and paid $1,138. Towed back at freeway. customer service. Today I picked up my car and paid $1,138. Towed back at freeway. More