
BMW of San Diego
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 493 reviews
Andrew Kim was friendly, professional and helpful. He made my visit at BMW of SAn Diego very pleasant. I recommend him without reservation. Thank you! made my visit at BMW of SAn Diego very pleasant. I recommend him without reservation. Thank you! More
The service was good but this rating came primarily from The attentiveness if the service manager. His actions and response to an issue will keep me coming back. The attentiveness if the service manager. His actions and response to an issue will keep me coming back. More
Professional and pleasant environment and staff. Great service all around. Matched the earlier pricing as the new prices on tires came higher. Highly recommend Brad. service all around. Matched the earlier pricing as the new prices on tires came higher. Highly recommend Brad. More
Making appointment and obtaining loaner car was very easy - service was completed on time - very impressive - car was washed upon return - thanks for easy process - service was completed on time - very impressive - car was washed upon return - thanks for easy process More
Recently moved from New York and took my BMW to dealer for service. Excellent and friendly service. Highly recommend the service was completed as promised in 90 minutes and the car was meticulously washe for service. Excellent and friendly service. Highly recommend the service was completed as promised in 90 minutes and the car was meticulously washed! More
As usual, Service Advisor Gary James did a fantastic job clearly explaining the issue/service required and the service was done quickly and professionally. Well done. clearly explaining the issue/service required and the service was done quickly and professionally. Well done. More
Excellent service by everyone and quick turnaround. Always happy to be back to get my car serviced. Andrew Kim was professional and very nice, he’s a superstar!! Always happy to be back to get my car serviced. Andrew Kim was professional and very nice, he’s a superstar!! More
Art is the service advisor, he was Kind, helpful and proficient! Went out of his way. He explained everything I needed to know about my car. I had a great experience with everyone! proficient! Went out of his way. He explained everything I needed to know about my car. I had a great experience with everyone! More
We had a great experience with our sales person Matt Arsoni, he was on top of all our needs and concerns... awesome experience!! Thank you BMW of San Diego..finance Manager”Mo” was so professional and t Arsoni, he was on top of all our needs and concerns... awesome experience!! Thank you BMW of San Diego..finance Manager”Mo” was so professional and thorough with our contract, thanks again Mo.. More
I've said it before and I'll say it again, this dealership is amazing. Malcom who manages the rental fleet provides FANTASTIC customer service. I can be a difficult customer, I'm the first to admit dealership is amazing. Malcom who manages the rental fleet provides FANTASTIC customer service. I can be a difficult customer, I'm the first to admit it. That being said, Malcolm was accommodating throughout the entire process even switching me into the car I preferred when he had no obligation to do so. He consistently goes above and beyond on every visit to ensure I walk out a happy customer. Furthermore, I highly recommend requesting Andrew Kim for your service advisor. I've been going to him since I bought my first BMW and wouldn't have it any other way. Over the years their hasn't been a single time he hasn't taken care of me. Both Malcolm and Andrew are quite simply the best of the best. More