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BMW of San Diego
San Diego, CA
498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 498 reviews
May 09, 2025
Very professional. Customer service is a high priority. The upstairs lounge room is comfortable. I felt welcome during my time there. Customer service is a high priority. The upstairs lounge room is comfortable. I felt welcome during my time there. More
by Winnygoat
Employees Worked With
Chris Levy
May 06, 2025
Brad Lawn has been my service manager at BMW of San Diego for many years. He is always knowledgeable, polite and has communicated effectively. Last month, my car had a serious problem. Brad was empathic b for many years. He is always knowledgeable, polite and has communicated effectively. Last month, my car had a serious problem. Brad was empathic but more importantly creative in getting my car repaired and back on the road. I would highly recommend BMW of San Diego. More
by Don
Employees Worked With
Sean Weaver
May 06, 2025
Follow up on servicing. This is a recall, as signing in, service manager suggested tire replacement and alignment, due inner wear. An all day servicing, was able to enjoy This is a recall, as signing in, service manager suggested tire replacement and alignment, due inner wear. An all day servicing, was able to enjoy new x3 loaner til services completed, the next day. Drives much better, thank you More
by RS
Employees Worked With
Sean Weaver
May 05, 2025
BMW of San Diego checks all the boxes. I was greeted when I showed up and had a very small wait to see an advisor. They put me in a loaner car and finished my car way before they thought t I was greeted when I showed up and had a very small wait to see an advisor. They put me in a loaner car and finished my car way before they thought they might. I was very happy with everything that happened. More
by socalmcc
Employees Worked With
Marcelino
May 01, 2025
Unlike other BMW dealerships in the San Diego area, BMW of San Diego was able to rapidly and efficiently address the issue with my car (brake recall) of San Diego was able to rapidly and efficiently address the issue with my car (brake recall) More
by ssaiegh
Employees Worked With
Sam
May 01, 2025
Outstanding service and very accommodating and courteous personnel. Really appreciate Chris’and Pedro’s service! Outstanding video report too. personnel. Really appreciate Chris’and Pedro’s service! Outstanding video report too. More
by Dquicho
Employees Worked With
Chris Levy, Pedro Tonda
May 01, 2025
Great dealership. Andrew Kim was knowledgeable and very helpful. Good facilities. Free coffee. They also use mobile phone technology to update etc. Andrew Kim was knowledgeable and very helpful. Good facilities. Free coffee. They also use mobile phone technology to update etc. More
by gzau
Employees Worked With
Andrew Kim
November 09, 2024
BMW San Diego said they could not diagnose nor repair my transmission problem I have a 1995 740i with 50,000 miles on it, and it is like new. My transmission lever had been intermittently sticking over t transmission problem I have a 1995 740i with 50,000 miles on it, and it is like new. My transmission lever had been intermittently sticking over the past 3 years, and this year, it would not shift into park after a 15-mile trip when I got home in my drive. I phoned BMW San Diego with a clear description of my problem and was told they could likely fix it. I had AAA tow it in, and BMW diagnosed it as the shifter lever. They kept my car for three weeks while they got a new lever from Germany. It cost $1377, so I hoped it would be fixed. During Sept and October I drove four trips, a total of 40 miles, and the problem kept occurring. I was scared to drive the car, fearing it would lock up in a grocery parking lot. It would shift when cold so I could start it and drive it back to BMW. Upon arrival the service manager tried to drive my car, he could not get it out of the park. He assured me he would oversee the job and have every one of BMW's best mechanics evaluate my problem. After a week (They gave me a free loaner, thank you.), he phoned back and said they had no idea how to fix my car other than installing a new transmission. During that wait, I did more research on my own and found that others shared my problem. A transmission shop in Encinitas said, "We have heard of your problem, but we cannot fix it. You need to call Frank at Marimar transmission, as he is the only one we know who can fix your problem." I phoned Frank at Mirimar Transmission, and he told me to drive my car from BMW to his shop. He apologized for his workload delay but said if he could find the parts he needed in San Diego, he could fix my car in two days. Two days and $3800 later, my 740 is shifting like new. More
by john263
Employees Worked With
Chris service manager
