BMW of San Diego

Wouldn’t have given all the stars but my first service appointment (less than 3 months in) really could have been a lot better. My car was with you for 6 days, wasn’t even looked at until the end of the 3 appointment (less than 3 months in) really could have been a lot better. My car was with you for 6 days, wasn’t even looked at until the end of the 3rd day. Some problems attributed to use of a second key even though i was very clear that i had not used the spare key. More

If you want supreme service this is the place to service your BMW. Michael took care of my repair which was covered under warranty and also provided me a loaner vehicle while my car was serviced. Malcolm wa your BMW. Michael took care of my repair which was covered under warranty and also provided me a loaner vehicle while my car was serviced. Malcolm was super friendly and attentive in making sure my own car was returned to me and that my experience had gone well. I appreciate that they also cleaned the exterior and vacuumed the interior of my car when returning it to me. Thanks Guys! More

Wonderful service, fast, convenient and friendly very clean dealer, kept me informed and scheduled a ride for me clean dealer, kept me informed and scheduled a ride for me More

There customer service is wonderful! So attentive. They kept me up-to-date on my cars progress. It is so nice to have a loaner car. Makes it so easy to have service. Thank You kept me up-to-date on my cars progress. It is so nice to have a loaner car. Makes it so easy to have service. Thank You More

I was in a rush and every step of dropping off and picking up my BMW was done swiftly and with asmile. picking up my BMW was done swiftly and with asmile. More

All the staff were friendly and attentive. The dealership has done an excellent job of structuring the process for taking one's vehicle in for servicing, making it about as quick and efficient as possible fo has done an excellent job of structuring the process for taking one's vehicle in for servicing, making it about as quick and efficient as possible for such a large operation. Sam Ketenjian, my (new) service advisor is efficient and professional and easy to work with. Mia at the loaner desk was also a pleasure to work with. More

My experience there was great! as soon as I got there i got received with a welcoming energy. The whole process of buying my car there was fast and easy. For every question I had, Matt had answered all of got received with a welcoming energy. The whole process of buying my car there was fast and easy. For every question I had, Matt had answered all of them with great explanation. More

Great service and amazing job with Customer service. Highly recommend Highly recommend More

Excellent customer service. My 2017 BMW 330e had a charger issue. CPO warranty didn’t cover it but they gave a new charger for free charger issue. CPO warranty didn’t cover it but they gave a new charger for free More

This will be the 5th vehicle I obtained through this dealership- 2 or 3 prior to Penske taking over/ Jason Balelo has worked with me over the years/ he is knowledgeable, friendly, courteous and always a dealership- 2 or 3 prior to Penske taking over/ Jason Balelo has worked with me over the years/ he is knowledgeable, friendly, courteous and always a consummate professional- he’s the best along with Jovanni Martinez- together they make a dynamite team. I have referred friends to Jason and will continue to do so- I am extremely satisfied with my purchase. More