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BMW of San Diego

San Diego, CA

4.3
485 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 485 reviews

September 09, 2018

If you like throwing money away, then this place is for you I'm keen to support local businesses, but when they seek to take advantage or just downright gouge potential customers, I look elsewhere. Case in poi More

by dewarsandsoda
Price
Recommend Dealer
No
Employees Worked With
Daniel Brummett
Sep 10, 2018 -

BMW of San Diego responded

Hello, I am concerned to hear about your disappointment with your experience with us. I would appreciate the chance to speak with you and get more information. Please email me at chauenstein@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Craig Hauenstein General Manager BMW of San Diego

July 14, 2018

Above and Beyond Lynn in the business office helped solve Fast Track license plate violation mistake. She went above and beyond her duties with such kind and thoughtfu More

by Adelej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn in the business office
Jul 15, 2018 -

BMW of San Diego responded

Thank you for the great review. We will be sure to thank Lynn for going above and beyond to help you with this situation. Let us know if there is anything else we can help you with. We look forward to your next visit.

June 28, 2018

These guys are A1 Thorough in every way, best BMW service in San Diego. Quick to get us in for appointment, quick to greet us and take us in to discuss work. Car was fi More

by Gobmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
June 27, 2018

BMW X3 purchase We had a excellent experience evaluating the X3 and making the purchase. Alex Good was very helpful in selecting the features we wanted.. He also arra More

by jpandcp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Good
January 29, 2018

Must not need to sell cars I'm being generous here. I first inquired online for a 5 series. After literally 1 quick email and call, I stated to the internet sales rep that I w More

by GUSTAVO S VIDAL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Internet and sales floor
September 05, 2017

Usually good service gone wrong! My service professional was more than helpful. There were some communication issues, but those were quickly resolved. My major issue was upon returnin More

by minnie78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave, Esteban, Ana
June 23, 2017

Positive Experience I bought a 2014 BMW 225i from Rich in the certified pre-owned department. It was a positive experience without any problems. A few days later a tire More

by George Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Certified Pre-Own
May 14, 2017

poor service department Their service department is as bad as it gets. Scheduled a routine oil change. I am late when I get there, have to wait for 10-15 minutes before a se More

by Hao Tang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tenji Timmerman
February 03, 2017

Rip off alert!!!! I usually take my car for service in Escondido and have always had a good experience at the Escondido dealership. Because of time constraints, I took More

by Kemcal79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
January 16, 2017

very bad custumer service do not return phone calls , phone rings like 30 times b4 answer if answer ,on gereral to many to mention,not a friendly place to do business More

by jackdemoley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Weaver
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