BMW of San Diego

On that day I have gone to several dealerships looking for a high end cars I felt would meet my needs. At Brown Cadillac I found the car I wanted to buy and I have gone twice to make sure this was right f for a high end cars I felt would meet my needs. At Brown Cadillac I found the car I wanted to buy and I have gone twice to make sure this was right for me, it was late in the evening and I was ready to buy, but then I was told the dealership was ready to close and was asked to come back tomorrow. The following day I went to Lexus dealership and looked at several new and used cars but I did not get a good offer for my trading. The dealship was OK but it really seem not eager to sell a car or consider me a serious buyer. I also heard one of the sales person being rude to one of there customers,I did not feel comfortable being there. My next stop and for the second time was the BMW dealership were Pedro Candiota for the second time met me and really made me feel a value customer. I looked at several cars and Mr Candiota made me feel a valued customer it was warm that day and he offerd a bottle of water and made me feel I was at the right dealership. I know this was a business and we all have to make a dollar, the 328i BMW felt right for me. My tradeing was good and even thou the dealership would be closeing in twenty minutes I was not asked to come back tomorrow. I put down $30,000 on my new BMW, my new car was washed with a full tank of gas. Pedro and a small staff stayed late in the evening for two or more hours past closing time. After the sell Pedro went over every-thing to make sure I would be OK. Pedro and the small staff stayed late that night and all the time making me feel I was a very important custumer. At this time I would say I have bought several new cars in my time but for sure Pedro, the staff made me feel very good. I stopped by the dealership the other day to ask a question or two about my new BMW Pedro saw me to say hello and still made me feel I'm a valude customer. Thank you More

I would definetely purchase another BMW at this dealership because of it's superior sales (Pedro Candiota) and service (Robert Mandgie). Sales and Service followup was completed and all aspects of dealership because of it's superior sales (Pedro Candiota) and service (Robert Mandgie). Sales and Service followup was completed and all aspects of this business transaction were superior and exceeded our expectations. More

Absolutely love this dealership!! Everyone is always so helpful and always smiling. Christine Z. in customer service is such a sweetheart. I'll be coming in for service soon :) helpful and always smiling. Christine Z. in customer service is such a sweetheart. I'll be coming in for service soon :) More

review for tony zarcone: Tony gave us excellent customer service from beginning to end. Very professional. great car, great price, great experience. would definitely recommend him. service from beginning to end. Very professional. great car, great price, great experience. would definitely recommend him. More

The service and friendliness at this dealership is beyond exceptional. I always have a great experience from the time I call for an appointment to the time I pick up my freshly washed car. I always get a t exceptional. I always have a great experience from the time I call for an appointment to the time I pick up my freshly washed car. I always get a thorough explanation of what work is needed and why. The work is done quickly and efficiently and with a high standard of quality. More

I have owned numerous BMW's throughout the years, and have had them serviced in 4 states, I have had the most extraordinary experience with BMW San Diego then any other dealer. My service manager Brad La have had them serviced in 4 states, I have had the most extraordinary experience with BMW San Diego then any other dealer. My service manager Brad Lawn has gone over and above the call of duty when I have needed it. My 06 BMW needed a new tranny recently, it was a problem that I wasn't expecting, with the help of Brad and the team of service guys, they were able to fix this and keep costs low enough for me to rationalize fixing it. After this extensive work, my car began to have a recurring problem and at one point I was convinced the problem would never be solved. Brads patience and perseverance is what solved this problem! I will be a BMW SD customer for life. I am so beyond thrilled with this service dept. I cannot thank them enough for a superb experience during a frustrating time. More

jerry was very kind and helpful. we felt like we knew him for a long time which made our visit to BMW a very nice one. he was great to us and helped us out. thanks for a long time which made our visit to BMW a very nice one. he was great to us and helped us out. thanks More

customer service was great i was impressed. quality of customer service was great i was impressed. quality of work was very professional. every one was very friedly overall experience was great...fast a customer service was great i was impressed. quality of work was very professional. every one was very friedly overall experience was great...fast and efficient price as reasonable due to my credit score. More

I was very lucky to get Jerry on the phone just by chance. He listened to what I was looking for and did what he could to find the car I wanted.He sent me pictures of cars he thought I might be intere chance. He listened to what I was looking for and did what he could to find the car I wanted.He sent me pictures of cars he thought I might be interested in and when I saw the one I thought I wanted he took the time to bring the car to my work.He also helped me get a good deal on my old car and made sure everything I needed was taken care of. Lets just say I never got that kind of treatment from VW.I also have to add that everyone in service has been very helpful. More

I went to take a look at the cars available and Jerry listen to me very carefully asked the right questions and showed me then the perfect car ! He explain everything before I even asked .He was serious listen to me very carefully asked the right questions and showed me then the perfect car ! He explain everything before I even asked .He was seriously the best ..friendly but very professional and I pretty much decided to get the car in my visit. From there on he was helpful to the point of putting his cell phone in my car just in case I would need it ! I loved that little detail ..Anyway I was very impress with the way BMW treated me, I meet Brian Giroux and I have to say he was as friendly and helpful as Jerry so I can only say thank you for taking care of me . More