BMW of San Diego

Joe Merritt should be commended not only on his professionalism, honesty and excellent customer service skills, his integrity and character speaks highly for the management group for the San Dieg professionalism, honesty and excellent customer service skills, his integrity and character speaks highly for the management group for the San Diego BMW organazation! Thank you, Terry L. Beers More

I had a problem with my car which required immediate attention. Joe got my car taken care of on an emergency basis, got me in a loaner car and I was on my way. Many thanks for the prompt, efficient se attention. Joe got my car taken care of on an emergency basis, got me in a loaner car and I was on my way. Many thanks for the prompt, efficient service. More

I love the online feature of setting up an appointment. The amenities of the free wifi, the sense that they wash your car is also great. The lounge is awesome because I can still do my work while waiting t The amenities of the free wifi, the sense that they wash your car is also great. The lounge is awesome because I can still do my work while waiting to get my car worked on. Free soda would be a recommendation from me to make the experience even better More

Joe was incredibly friendly and helpful throughout the whole process with servicing my vehicle. Not only did he provide me with an effective timeline for when I'd get my car back, but he also applied an whole process with servicing my vehicle. Not only did he provide me with an effective timeline for when I'd get my car back, but he also applied an online discount to my order for which I had no idea existed. They even set me up with a loaner vehicle for free after telling me that it would take time to service my car. More

Joe has always been great to work with on the service of my 06 bmw 650. He is knowledgeable and a pleasure to deal with. I recommend Joe and BMW of San Diego to all bmw owners. my 06 bmw 650. He is knowledgeable and a pleasure to deal with. I recommend Joe and BMW of San Diego to all bmw owners. More

Great service overall and always very knowledgeable and trustworthy. Having the extended warranty is a great piece of mind for any BMW owner and I know that most things will get fixed under it. trustworthy. Having the extended warranty is a great piece of mind for any BMW owner and I know that most things will get fixed under it. More

On that day I have gone to several dealerships looking for a high end cars I felt would meet my needs. At Brown Cadillac I found the car I wanted to buy and I have gone twice to make sure this was right f for a high end cars I felt would meet my needs. At Brown Cadillac I found the car I wanted to buy and I have gone twice to make sure this was right for me, it was late in the evening and I was ready to buy, but then I was told the dealership was ready to close and was asked to come back tomorrow. The following day I went to Lexus dealership and looked at several new and used cars but I did not get a good offer for my trading. The dealship was OK but it really seem not eager to sell a car or consider me a serious buyer. I also heard one of the sales person being rude to one of there customers,I did not feel comfortable being there. My next stop and for the second time was the BMW dealership were Pedro Candiota for the second time met me and really made me feel a value customer. I looked at several cars and Mr Candiota made me feel a valued customer it was warm that day and he offerd a bottle of water and made me feel I was at the right dealership. I know this was a business and we all have to make a dollar, the 328i BMW felt right for me. My tradeing was good and even thou the dealership would be closeing in twenty minutes I was not asked to come back tomorrow. I put down $30,000 on my new BMW, my new car was washed with a full tank of gas. Pedro and a small staff stayed late in the evening for two or more hours past closing time. After the sell Pedro went over every-thing to make sure I would be OK. Pedro and the small staff stayed late that night and all the time making me feel I was a very important custumer. At this time I would say I have bought several new cars in my time but for sure Pedro, the staff made me feel very good. I stopped by the dealership the other day to ask a question or two about my new BMW Pedro saw me to say hello and still made me feel I'm a valude customer. Thank you More

I would definetely purchase another BMW at this dealership because of it's superior sales (Pedro Candiota) and service (Robert Mandgie). Sales and Service followup was completed and all aspects of dealership because of it's superior sales (Pedro Candiota) and service (Robert Mandgie). Sales and Service followup was completed and all aspects of this business transaction were superior and exceeded our expectations. More

Absolutely love this dealership!! Everyone is always so helpful and always smiling. Christine Z. in customer service is such a sweetheart. I'll be coming in for service soon :) helpful and always smiling. Christine Z. in customer service is such a sweetheart. I'll be coming in for service soon :) More

The service and friendliness at this dealership is beyond exceptional. I always have a great experience from the time I call for an appointment to the time I pick up my freshly washed car. I always get a t exceptional. I always have a great experience from the time I call for an appointment to the time I pick up my freshly washed car. I always get a thorough explanation of what work is needed and why. The work is done quickly and efficiently and with a high standard of quality. More