
BMW of San Diego
San Diego, CA
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I have owned numerous BMW's throughout the years, and have had them serviced in 4 states, I have had the most extraordinary experience with BMW San Diego then any other dealer. My service manager Brad La have had them serviced in 4 states, I have had the most extraordinary experience with BMW San Diego then any other dealer. My service manager Brad Lawn has gone over and above the call of duty when I have needed it. My 06 BMW needed a new tranny recently, it was a problem that I wasn't expecting, with the help of Brad and the team of service guys, they were able to fix this and keep costs low enough for me to rationalize fixing it. After this extensive work, my car began to have a recurring problem and at one point I was convinced the problem would never be solved. Brads patience and perseverance is what solved this problem! I will be a BMW SD customer for life. I am so beyond thrilled with this service dept. I cannot thank them enough for a superb experience during a frustrating time. More
review for tony zarcone: Tony gave us excellent customer service from beginning to end. Very professional. great car, great price, great experience. would definitely recommend him. service from beginning to end. Very professional. great car, great price, great experience. would definitely recommend him. More
jerry was very kind and helpful. we felt like we knew him for a long time which made our visit to BMW a very nice one. he was great to us and helped us out. thanks for a long time which made our visit to BMW a very nice one. he was great to us and helped us out. thanks More
customer service was great i was impressed. quality of customer service was great i was impressed. quality of work was very professional. every one was very friedly overall experience was great...fast a customer service was great i was impressed. quality of work was very professional. every one was very friedly overall experience was great...fast and efficient price as reasonable due to my credit score. More
I was very lucky to get Jerry on the phone just by chance. He listened to what I was looking for and did what he could to find the car I wanted.He sent me pictures of cars he thought I might be intere chance. He listened to what I was looking for and did what he could to find the car I wanted.He sent me pictures of cars he thought I might be interested in and when I saw the one I thought I wanted he took the time to bring the car to my work.He also helped me get a good deal on my old car and made sure everything I needed was taken care of. Lets just say I never got that kind of treatment from VW.I also have to add that everyone in service has been very helpful. More
Gerry assisted me very efficiently over the internet and via telephone to locate a car and complete the application qualifying process. He was very helpful, professional, courteous and ultimately fun. Defi via telephone to locate a car and complete the application qualifying process. He was very helpful, professional, courteous and ultimately fun. Definitely performed quality work. Gerry is very friendly, so was everyone else. Gerry made this experience for me very easy and if ever a car buying experience could be pleasurable, this was it. The price was reasonable in the comparison shopping I had performed. Thank you Gerry! More
The car buying process was the easiest it has ever been with Jerry helping me. I was on a tight schedule for the entire weekend and with his help and determination on finding what I wanted, I was in and o with Jerry helping me. I was on a tight schedule for the entire weekend and with his help and determination on finding what I wanted, I was in and out of the dealership in a few hours with a brand new car. BEST CAR BUYING EXPERIENCE TO DATE! More
I went to take a look at the cars available and Jerry listen to me very carefully asked the right questions and showed me then the perfect car ! He explain everything before I even asked .He was serious listen to me very carefully asked the right questions and showed me then the perfect car ! He explain everything before I even asked .He was seriously the best ..friendly but very professional and I pretty much decided to get the car in my visit. From there on he was helpful to the point of putting his cell phone in my car just in case I would need it ! I loved that little detail ..Anyway I was very impress with the way BMW treated me, I meet Brian Giroux and I have to say he was as friendly and helpful as Jerry so I can only say thank you for taking care of me . More
Jerry was friendly and personable. He sold both me and my husband cars and handled both transactions efficiently. He followed through on everything I needed done to the car thereafter. my husband cars and handled both transactions efficiently. He followed through on everything I needed done to the car thereafter. More
Made it simple and fast. Great customer service. Would recommend to anyone. Explained everything about the car and all the history. Out of all my car dealer experiences this has been by far the best. recommend to anyone. Explained everything about the car and all the history. Out of all my car dealer experiences this has been by far the best. More