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BMW of San Diego

San Diego, CA

4.7
546 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 546 reviews

July 12, 2025

The work was done fast, I don’t have to leave my car, my brakes were fixed. Thank You BMW of San Diego! More

by laulh62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ketenjian, Sean Weaver
Jul 12, 2025 -

BMW of San Diego responded

Glad our team could lend a hand with the brakes. Take care!

July 11, 2025

Excellent service, no wait, nice loaner car, Michael is the best! I highly recommend this dealership More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from crevice department , Sean Weaver
Jul 12, 2025 -

BMW of San Diego responded

We appreciate the high recommendation and are pleased to know you enjoyed our service at BMW of San Diego. Our team always aims to deliver great experiences.

July 04, 2025

BMW of San Diego has been the best dealer and service department I that ever seen and worked with for the past 25 years owning a BMW More

by AliV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herber, Sean Weaver
Aug 06, 2025 -

BMW of San Diego responded

We're grateful for your kind words and long-term support. It's a pleasure serving you at BMW of San Diego.

July 04, 2025

Effective customer service on my M4 Comp. Came in with a flat but ended up needing all 4 tires replaced due to tread wear. Unexpectedly they had 4 Pirelli P-Zeros in stock. Did not request a More

by animurali98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truesdale
Jul 05, 2025 -

BMW of San Diego responded

We're pleased to hear the M4 Comp service experience was smooth and efficient. It's great our team had the Pirelli P-Zeros in stock when needed and that you valued their assistance. Thanks for your positive remarks about our team's care at BMW of San Diego.

July 01, 2025

Very professional but loaner process takes way too long…should be electronic not on paper. More

by danapizzuti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Jul 17, 2025 -

BMW of San Diego responded

Hello, We appreciate you sharing this review and are glad you found our team to be professional. If you'd like to further discuss your feedback regarding our loaner vehicle process, please don't hesitate to reach out. Thank you, Christine Zwiener BMW of San Diego czwiener@penskeautomotive.com

June 30, 2025

I have been going to this location since I purchased my BMW. There is a location a lot closer but the service at BMW San Diego is amazing. Once again my service guy Heber took good care of me and I will co More

by Wasanna75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heber O.
Jul 01, 2025 -

BMW of San Diego responded

We appreciate your loyalty and are glad to hear about your continued positive experiences with our team at BMW of San Diego. Looking forward to serving you again.

June 28, 2025

BMW of San Diego’s service department is top-notch. Gus, my service advisor, was outstanding—professional, honest, and on point from start to finish. He made the whole process smooth and stress-free. A More

by odellmiller1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Jun 29, 2025 -

BMW of San Diego responded

We're glad to know our team made your experience with the service department smooth and stress-free. Thank you for choosing BMW of San Diego.

June 24, 2025

Great, reliable service. Marcelliano was attentive to my concerns. Replies to texts and phone calls efficiently. More

by rgmurthy82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelliano
Jun 24, 2025 -

BMW of San Diego responded

Thank you for your positive feedback. We're glad our team could address your concerns efficiently at BMW of San Diego.

June 21, 2025

I am extremely pleased with this dealership. I purchased my car in 2013 and I have had the most outstanding Service Advisor, Brad Lawn ever since! More

by calvinsilvad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lawn-5 Stars
Jun 21, 2025 -

BMW of San Diego responded

Thank you for sharing your positive experience with BMW of San Diego. We're grateful to have earned your trust over the years and appreciate the kind words about our team.

June 19, 2025

BMW of San Diego was excellent as always. I was there for a recall replacement. My advisor kept me informed with the inspection and any additional repair recommendations. Very knowledgeable a More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Jun 20, 2025 -

BMW of San Diego responded

Thank you for recognizing the professionalism of our team at BMW of San Diego. We're glad to hear everything went smoothly with your recall replacement and inspection.

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