BMW of San Diego

I had my tires replaced here a few days ago it cost me $2000. Noticed this morning a bulge coming out of the side of one of the tires. I just took it back to the dealership and they told me to go to a dis $2000. Noticed this morning a bulge coming out of the side of one of the tires. I just took it back to the dealership and they told me to go to a discount tire co to have it fixed/replaced and refused to fix or replace the faulty tire they put on my car. The women who spoke to me was rude and told me "that's just how we do things here". NEVER BUY ANYTHING FROM THESE PEOPLE THEY ARE SCAMMERS... THE TYPE OF USED CARE SALESMEN THAT PUT A 40% PRICE HIKE ON THE CAR TO NEGOTIATE YOU DOWN!!! After talking to the discount tire people they said it would have taken the bmw dealership 1 phone call to have the warranty covered by the tire company. More

this dealership has the worst ever loaner car department and it isn't so much because of the snags sometimes when they run out of cars, no. it's the way it is managed by somebody who would remind one of a s and it isn't so much because of the snags sometimes when they run out of cars, no. it's the way it is managed by somebody who would remind one of a short order cook, constantly barking orders like she owned the place. well her staff sit there in that loaner counter talking about two things, one is how they think she is so fake and two, their lives and boyfriends, while us customers have to hear all this. this trying hard to be manager name is kim bayered and after asking around i found out she was the general manager's "assistant". wow, that makes her head honcho i guess. i'm glad i've turned in my lease because it really wasn't a pleasant experience at all having to deal with this unprofessionalism first thing in the morning. i hope this gets to roger penske. his current management there in this dealership is terrible! oh one other thing, on the google reviews, there's this one "fan" of this dealership whose name is cards fan or something. well, that this kim bayared. i know because once when i was waiting for a loaner all she did was talk about the cardinals and true enough her own personal car came up and bingo, her plates were all about these cardinals. she stoops so low. reflection of the top? More

TERRY ZITO WAS GREAT AND HELPFUL. HE IS ALWAYS SO UNDERSTANDING AND ALWAYS MAKES SURE TO EXPLAIN EVERYTHING ABOUT MY CAR IN GREAT DETAIL. AS A SINGLE WOMAN I APPRECIATE HIS HONESTY AND KINDNESS.HE K UNDERSTANDING AND ALWAYS MAKES SURE TO EXPLAIN EVERYTHING ABOUT MY CAR IN GREAT DETAIL. AS A SINGLE WOMAN I APPRECIATE HIS HONESTY AND KINDNESS.HE KEPT ME UPDATED DAILY AND EXPLAINED WHY CERTAIN THINGS WERE NOT COVERED UNDER MY EXTENDED MAINTENANCE PLAN. I WILL ALWAYS CONTINUE TO GO TO TERRY AND PLAN TO PURCHASE MY NEW VEHICLE FROM THEM BY THE END OF THIS YEAR. More

I JUST LEASED MY FIRST BMW EVER...HAVE ALWAYS PURCHASED BEFORE. I WAS REFERRED TO MARC D. BY A FRIEND OF MINE AND HE DID NOT DISAPPOINT. HE MADE THE WHOLE EXPERIENCE EASY. HE WAS PROFESSIONAL, COURTEOUS AN BEFORE. I WAS REFERRED TO MARC D. BY A FRIEND OF MINE AND HE DID NOT DISAPPOINT. HE MADE THE WHOLE EXPERIENCE EASY. HE WAS PROFESSIONAL, COURTEOUS AND RESPECTFUL OF MY TIME. FINANCE DID A GREAT JOB TOO! I WOULD DEFINITELY RECOMMEND BMW OF SD TO ANYONE INTERESTED IN BUYING A BMW. More

So far the sales experience was great from receptionist to sales all the way up to financing. Mario even took all of my stuff from my trade in car and transfered it to the new car. He even offered to detai to sales all the way up to financing. Mario even took all of my stuff from my trade in car and transfered it to the new car. He even offered to detail the newly purchased car for a detailing on the weekend when there was no rain. The sales process was the same as always where you still need to negotiate. I thought that the sales experience was great compared to San Diego Volvo (although, the sales guy here was friendly and systematic, the financing was disorganized, see my review on San Diego Volvo). This is what I would expect from buying a car with an added value "above and beyond" CSR buying experience. More

I just hope SALES people like BRIAN would be consistent with PRICE on extra options when I bought my car. It seems like BRIAN and FINANCIAL DEPT, don't see each other eye to eye....THIS TELLS SOMETHING ABO with PRICE on extra options when I bought my car. It seems like BRIAN and FINANCIAL DEPT, don't see each other eye to eye....THIS TELLS SOMETHING ABOUT THEIR CREDIBILITY....I bought my car here because I researched a lot of dealership and they have the CAR that I like with several OPTIONS and it is under CPO. I just hope it was pleasant buying experience. More

Went in to buy a specific car and requested a 09 328 sedan. Mark tried to upsale me to a 09 335 coupe. I said if you can make the price comparable to that of the 328 sedan, then I might consider it. Of sedan. Mark tried to upsale me to a 09 335 coupe. I said if you can make the price comparable to that of the 328 sedan, then I might consider it. Of course the do the whole dog and pony show "let me go run the numbers with my manager"... He comes back wanting something way over my price range. I laughed at him and said "I can't believe you guys are hurting for business - I've checked the news reports for the past 11 months for BMW national sales and you're sales are under 25% average month over month, and you continue to act this way." He did not like that comment. I also told him I asked for a specific car and he didn't acknowledge my initial request. I went as far as contacting BMW corporate and yet have to hear back from them. For a company that promotes such esteem, they sure don't act like it. I would think this is a buyers market when it comes to automobiles... no wonder dealerships are going under. More

First of all, I would bet 100 bucks half the positive comments about particular sales people are the "actual" sales people. First of all, the BMW sales men said the chrome wheels were "factory new" in fa comments about particular sales people are the "actual" sales people. First of all, the BMW sales men said the chrome wheels were "factory new" in fact I could out they were not. Especially, when a private company was in the back of the store bringing chrome BMW wheels. Second of all, talk to 3 different sales men and you get 3 different answers. they are dishonest, overpriced, and lie! The BMW "pre-certified" warranty is a scam because it starts from the date of service, not when you purchase the car. Watch out! And I saved 12k by going to someone else. Compare prices! Talk to Brian in used cars and if you buy a car elsewhere he will show his immaturity and say something negative about the new car place. I noticed they wined and dined me and wifey when I brought my 760 in but when someone else brought in a 1994 540 they treated them different. ps the BMW keychains, license plates are on ebay, etc. dont get ripped off! Wow 39 for a keychain, wow. This is my personal opinion. More

Mark Marques was extremely rude and uninterested in working with me as a customer. The dealer facility is very nice but the lack of customer service is not even something you'd expect in a Kia dealer. working with me as a customer. The dealer facility is very nice but the lack of customer service is not even something you'd expect in a Kia dealer. Service preformed on my car was acceptable and hassle free. More

Our family has purchased a few BMWs from Harry. It's always been a positive experience. We're even hoping to get a new 1-Series from him soon!! Service has always been great, as well! They get my car always been a positive experience. We're even hoping to get a new 1-Series from him soon!! Service has always been great, as well! They get my car in, offer a free loaner car if necessary (although, I wish it was a BMW rather than a Toyota), and call as soon as it's ready. BMWs really are the ULTIMATE DRIVING MACHINE! :) More