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BMW of San Diego

San Diego, CA

3.2
463 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 463 reviews

July 21, 2021

I just needed a door handle replaced and they had it done in 1 1/2 hour. Very friendly and very helpful. Offered to wash the car but just got it detailed. More

by safetyjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 22, 2021 -

BMW of San Diego responded

Thank you for your fantastic review of your experiences with us! We can't wait to see you again soon!

July 19, 2021

Staff were friendly and very helpful and the service was awesome, I will recommend the BMW San Diego Dealership to others. Thanks to Sam and all the staff. More

by shallumetpison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam from service , Sean Weaver
Jul 19, 2021 -

BMW of San Diego responded

Thank you for the positive star rating and the awesome feedback! The team at BMW of San Diego is glad your experience was friendly and helpful!

July 17, 2021

Pleasant and courteous service.Longer than expected wait Pleasant and courteous service. Longer than expected wait time although there was a waiting area provided and The offer of a service car offered a More

by Jaynemc15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 17, 2021 -

BMW of San Diego responded

We are so thrilled to learn about how wonderful your experience was at BMW of San Diego. Thank you for taking the time to give us a review! We look forward to working with you again in the future!

July 17, 2021

My first experience here was terrific. My Service Advisor Chris Levy was excellent, he listened to me and responded in a way that gave me confidence in the dealership. More

by mark.demarest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jul 18, 2021 -

BMW of San Diego responded

Thank you much for your review! We are delighted to learn about your visit with us here at BMW of San Diego!

July 13, 2021

Excellent service by my assessor Gary James from BMW of San Diego , very professional and knowledgeable regarding the service of my BMW i8. Very helpful. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Jul 14, 2021 -

BMW of San Diego responded

Thank you for the 5-stars, Jim! The team at BMW of San Diego is glad your experience was excellent and professional. Let us know if you need anything else.

July 11, 2021

Fue una experiencia agradable comprar una unidad nueva en esta Agencia, el profesionalismo y atención en todo momento y en todas las etapas de la compra fueron tales que las siguientes unidades definitivamen More

by robertogonzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shantiai, Sean Weaver
Jul 12, 2021 -

BMW of San Diego responded

Hi Roberto, Thank you for your positive review. We are thrilled you had a great experience with our team here at BMW of San Diego. We are looking forward to your next visit with us for any of your automotive needs.

July 10, 2021

Went to pick up the car and the cashier could not locate the invoice for the repairs. Kept asking for ID, etc. There was a discrepancy in the cost of the service due to an estimate for painting a very small More

by Longs0006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian, Sean Weaver
Jul 11, 2021 -

BMW of San Diego responded

Steve, Thank you for sharing your review. Your feedback is important to us here at BMW of San Diego and I would appreciate the chance to discuss the cost of your recent service in greater detail. Please email me at wasaro@penskeautomotive.com with your preferred contact information. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

July 08, 2021

BMW San Diego is the best, the salesperson Chadi haddad was so humble and cooperative, the way I see he works with good attitude and down to earth. Initially I planned to buy Mercedes while my home back I More

by Mssaadansari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Haddad, Sean Weaver
Jul 09, 2021 -

BMW of San Diego responded

Thank you for the 5-stars and for sharing your experience! The team at BMW of San Diego is glad your visit was such a wonderful one. Safe travels in your BMW 330e. We look forward to future visits.

July 07, 2021

Matt Arsoni and the dealership itself are top notch. The experience was smooth helpful, and overall it didn’t take long to finish everything up. More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Arsoni , Sean Weaver
Jul 08, 2021 -

BMW of San Diego responded

Glad everything went well! We look forward to working with you in the future.

July 03, 2021

Jason Balelo is amazing at his job. We are repeat customers for many years and many cars. Every time we go to your dealership and interact with Jason we are beyond impressed and continue to tell ever More

by aaronikkig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON BALELO , Sean Weaver
Jul 03, 2021 -

BMW of San Diego responded

Aaron, Jason will be very pleased to learn of your five-star review! We are glad to hear is excellent customer care continues to bring you back. BMW of San Diego appreciates your loyal business. We hope you will continue to choose us for all your automotive needs.

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