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BMW of San Diego

San Diego, CA

not yet
rated
454 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 454 reviews

July 03, 2021

Jason Balelo is amazing at his job. We are repeat customers for many years and many cars. Every time we go to your dealership and interact with Jason we are beyond impressed and continue to tell ever More

by aaronikkig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON BALELO , Sean Weaver
Jul 03, 2021 -

BMW of San Diego responded

Aaron, Jason will be very pleased to learn of your five-star review! We are glad to hear is excellent customer care continues to bring you back. BMW of San Diego appreciates your loyal business. We hope you will continue to choose us for all your automotive needs.

July 03, 2021

Service dept. is excellent! Samuel Ketenjian and Jayson Vale Cruz are top notch! They are friendly, knowledgeable and fast. I would recommend them to others More

by solana girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel, Jayson and Ana Loredo, Sean Weaver
Jul 05, 2021 -

BMW of San Diego responded

Hi there, Your review is important to us. It is fantastic to know that our team were friendly, knowledgeable and able to help you in a timely manner. We appreciate your recommendation and at BMW of San Diego we look forward to your next visit.

July 02, 2021

Overall purchasing experience was excellent from the initial contact to driving off the lot will a new car. Ryan Littlefield promised an easy and efficient process and he certainly delivered. I highly r More

by Peter Hendrickson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Littlefield, Sean Weaver
Jul 05, 2021 -

BMW of San Diego responded

Hi Peter, Thank you for your positive review. It is great that you encountered an easy and efficient process during your recent experience. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing BMW of San Diego and we hope to continue to assist with all of your future automotive needs.

July 02, 2021

Chris Levy was amazing. Personable, knowledgeable and to his word! He made me feel like a family member … He called when car was ready. Excellent service More

by Bettyarosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy, Sean Weaver
Jul 02, 2021 -

Bettyarosa responded

The personal attention by Chris Levy was excellent. The entire process was great. The team deserves a big A plus … They handle themselves in a very professional manner…

Jul 02, 2021 -

BMW of San Diego responded

Thank you! We want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

July 01, 2021

My maintenance advisor is always on top of things makes it a lot easier the over all maintenance experience especially the way my maintenance advisor keeps me informed More

by reginaldlovely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Jul 02, 2021 -

BMW of San Diego responded

Hi, we are very happy the Service Team here at BMW of San Diego could provide you with a positive experience! Thank you, and have a fantastic day!

July 01, 2021

Great service both while buying a new car and their service dept. More

by Joandjenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 03, 2021 -

BMW of San Diego responded

Thank you for bringing your business to us at BMW of San Diego! Please give us a call if you need anything!

June 30, 2021

Gary S. In the service department is a true professional and it’s always so nice dealing with him when my car is in for service. Remodeled upstairs waiting room makes for an enjoyable experience while waiti More

by Nic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary S.
Jul 01, 2021 -

BMW of San Diego responded

Hi Nic, Thank you for your positive review. We are pleased you have continually experienced professional and helpful service with our team. We are looking forward to your next visit with us for any of your automotive needs. Thank you for choosing BMW of San Diego.

June 30, 2021

Dealership was clean and modern, customer waiting areas were nice. My sales associate Martin Barnes was professional and worked hard to get us the best deal. More

by fcaltabiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginnie in finance, Sean Weaver
Jun 30, 2021 -

fcaltabiano responded

I’m very happy.

Jul 02, 2021 -

BMW of San Diego responded

Martin, thank you for the kind words about our dealership. It's great to hear that Martin got you a great deal on your vehicle. Enjoy your new car and we look forward to seeing you again here at BMW of San Diego!

June 29, 2021

Great fast service but long delay to pick up car . Chris was very helpful and prompt. I hope they are able to get more help by next visit. More

by Rayfalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jul 01, 2021 -

BMW of San Diego responded

Hi Ray, Thank you for taking the time to give us your review. We are pleased that you encountered a great service during your recent visit. We take on board your feedback about the timing. Thank you for choosing BMW of San Diego and we look forward to working with you again.

June 21, 2021

Very satisfied with the service writer and service performed at San Diego BMW More

by Estcape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 22, 2021 -

BMW of San Diego responded

Thank you for the 5-stars. BMW of San Diego appreciates your business. We are glad your service experience was great. Let us know if you need anything else.

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