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BMW of San Diego

San Diego, CA

4.8
678 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 678 reviews

March 19, 2026

Excellent customer service by their maintenance department for a factory recall issue. Very nice waiting area with coffee, water and snacks. More

by hardy.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, all employees were friendly and professional. They really work as a team.
Mar 19, 2026 -

BMW of San Diego responded

Thank you for recognizing our maintenance team's support with your recall. BMW of San Diego aims to make every visit comfortable. We appreciate your feedback.

March 19, 2026

They have a lot of service people on duty here. ..impressive. My guy, Michael, explained everything in detail...everyone was very friendly. Plus, the coffee machine makes a very competitive latt More

by JP IN LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ?, Sean Weaver
Mar 19, 2026 -

BMW of San Diego responded

Thank you for recognizing our team's efforts at BMW of San Diego. We're glad the service and coffee met your expectations. We appreciate your feedback.

March 19, 2026

They serviced my car promptly and efficiently, without trying to add any additional services or repairs. More

by sms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Mar 19, 2026 -

BMW of San Diego responded

Thank you for recognizing our team's approach at BMW of San Diego. We value straightforward service and appreciate your feedback.

March 18, 2026

Excellent service, all the staff is nice and ready to help on everything you need. Definitely coming back. More

by designstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Sean Weaver
Mar 18, 2026 -

BMW of San Diego responded

Thank you for your kind words about our team at BMW of San Diego. We appreciate your support and look forward to assisting you again.

March 16, 2026

Great service and response. The agent wS very helpful. He also checked everything and adviised me More

by bdarnell492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 16, 2026 -

BMW of San Diego responded

Thank you for sharing your experience. We appreciate your feedback about our team at BMW of San Diego. Your satisfaction is important to us.

March 16, 2026

I did not have an appointment and they took me in and I had a nail in one tire and they fixed my situation and was able to get a loner car as well. Next day my car was finished and very happy with the se More

by Patrick.johannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy taing
Mar 16, 2026 -

BMW of San Diego responded

Thank you for sharing your experience with BMW of San Diego. We're glad our team could assist you quickly and provide a loner car during your service. Wishing you safe travels in your BMW.

March 15, 2026

My service repercentive was very nice and very helpful. My whole experience was very friendly and helpful More

by Penwarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Stone , Sean Weaver
Mar 16, 2026 -

BMW of San Diego responded

Thank you for sharing your experience with our team at BMW of San Diego. We're glad to hear you found the service friendly and helpful. We appreciate your feedback.

March 13, 2026

Thank you for your kind and helpful answer. I really appreciate it. “Thank you for explaining the inspection items in detail and for providing accurate answers to my questions. More

by Charles Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 14, 2026 -

BMW of San Diego responded

We appreciate your positive feedback on our detailed explanations and accurate responses. BMW of San Diego is here to help anytime. Thank you for choosing us.

March 12, 2026

I recently had the pleasure of working with Max Macias at BMW, and the experience was absolutely outstanding from start to finish. Max is the kind of professional who truly raises the bar for customer servic More

by issacch62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Macias, Michelle, and Chris
Mar 12, 2026 -

BMW of San Diego responded

Our team appreciates your detailed feedback and recommendation. Thank you for choosing BMW of San Diego for your service needs. We look forward to assisting you again.

March 12, 2026

Very professional, timely. They provided ride back and from when the vehicle was in service. More

by surbhiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 12, 2026 -

BMW of San Diego responded

Thank you for recognizing our team's professionalism and timely service. We're glad we could assist with your ride during your vehicle's service. BMW of San Diego appreciates your feedback.

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