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BMW of San Diego

San Diego, CA

Overview
Reviews
4.8
665 Reviews
Call Dealership (858) 560-5050
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5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 665 reviews

January 13, 2026

Great dealership! I estimate like the new service advisor, Malcolm. Very professional but very friendly as well! More

by Dave Larson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Hamilton
Report | Print
Jan 13, 2026 -

BMW of San Diego responded

We appreciate your feedback about our service advisor Malcolm. Our team at BMW of San Diego is glad to assist you with professionalism and friendliness. Thank you for choosing us.

January 10, 2026

They helped me out alot very good service and it was a easy process very happy with what they fixed More

by Abel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 11, 2026 -

BMW of San Diego responded

We're glad our team made the process easy and took care of what needed fixing. Thanks for choosing BMW of San Diego. If you need anything else, just let us know.

January 02, 2026

Very pleasant went time I go. Great customer service. Staff is friendly and store is always neet and clean. I love the free coffee. More

by noksdcouncil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 03, 2026 -

BMW of San Diego responded

We appreciate your kind words about our customer service and clean facility. It's great to know you enjoy the complimentary coffee as well. Thank you for choosing BMW of San Diego.

January 02, 2026

Excellent service, I was provided a shuttle to my house and back to pick up vehicle. They really take good care of the client. More

by loaizaamelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
Report | Print
Jan 02, 2026 -

BMW of San Diego responded

We appreciate you highlighting our shuttle service and care for clients. Your feedback motivates our team at BMW of San Diego. Thank you for sharing your experience.

January 01, 2026

Very clean facility service department was great. My service coordinator did a great job and getting me in and out in good time.. More

by Djsutton27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms wade
Report | Print
Jan 02, 2026 -

BMW of San Diego responded

Thank you for recognizing our clean facility and efficient service department. We're glad our team could assist you promptly. We appreciate your trust in BMW of San Diego.

December 31, 2025

Very efficient. Promised less and delivered more. TJ gave me good advice about the oil change special price. More

by Lfdent5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jan 02, 2026 -

BMW of San Diego responded

We're glad our team could provide helpful advice about the oil change special. Thank you for choosing BMW of San Diego. We appreciate your feedback.

December 31, 2025

Attention to detail. They really take care of the customers. The issues are well documented and explained. Stalk are experienced and polite. More

by rajbhatt24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 01, 2026 -

BMW of San Diego responded

Thank you for recognizing the attention our team puts into each customer's experience. At BMW of San Diego, we aim to provide clear and thorough service. We appreciate your feedback.

December 30, 2025

Service was fast and efficient. Advisor was great, listened to my issues and ensured they are answered. He provided a loaner when he thought I will be waiting longer than I should. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 31, 2025 -

BMW of San Diego responded

We appreciate your feedback and are glad our team met your expectations with timely service and attentive support. Thank you for choosing BMW of San Diego.

December 20, 2025

Professional staff, excellent customer service, knowledgeable and courteous service advisors and highly qualified and experienced technicians. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Report | Print
Dec 21, 2025 -

BMW of San Diego responded

We appreciate your recognition of our team at BMW of San Diego. Providing knowledgeable service is important to us. Thank you for sharing your experience.

December 20, 2025

Efficient process for checking in and meeting with Service staff. Quick service turn around, however, one item on check list was not addressed, thereby resulting in a lowered rating. Overall satis More

by carmenaurea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Dec 21, 2025 -

BMW of San Diego responded

Thank you for your feedback about your service experience with us. We appreciate you highlighting the quick turnaround and will review the missed checklist item with our team. Your satisfaction is important to BMW of San Diego.

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