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BMW of San Diego

San Diego, CA

not yet
rated
454 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 454 reviews

May 27, 2021

From appointment to finish, Very helpful,Nice service From appointment to finish, Very helpful, Nice service department! Friendly staff, Routine checkup, oil change, Loaner car , few hours later done ! More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 27, 2021 -

BMW of San Diego responded

Hi Barry, Thank you for your positive review. We strive to ensure that we can assist our customers in a timely manner, therefore we are pleased to hear about your recent experience. Thank you for choosing BMW of San Diego and we hope to see you again.

May 26, 2021

Great service made it easy to bring in may car I for service keep me informed of of the service being done made it easy to pick up my car More

by utclot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Truesdale , Sean Weaver
May 26, 2021 -

BMW of San Diego responded

Hi, we are very happy the team here at BMW of San Diego could provide you with a positive service experience! Thank you, and have a fantastic day!

May 26, 2021

Great customer service every time, And very satisfied Great customer service every time, And very satisfied with the service on my car, I am a customer for years and plan to be for many more More

by Juansedano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo from the service department
May 27, 2021 -

BMW of San Diego responded

Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving BMW of San Diego! Safe travels.

May 26, 2021

Chris was very knowledgeable very helpful and he actually followed through and he did help a lot he is an excellent excellent service experience I had with him More

by Zbabi70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S
May 26, 2021 -

BMW of San Diego responded

Hi there, Thank you for sharing your excellent experience with Chris. We are pleased to know that Chris was knowledgeable and helpful during your visit. Thank you for choosing BMW of San Diego and we hope to see you again.

May 24, 2021

Service performed in May 2021 was outstanding. Communication was timely and clear, explaining exactly what the status was at each promised point in time. A loaner vehicle was provided and helped f More

by biglare.rm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Levy
May 24, 2021 -

BMW of San Diego responded

Hello, thanks for sharing your outstanding experience with our Service Department! We're glad to hear you received five-star service from our team at BMW of San Diego. If there is anything else we can help you with, please let us know.

May 22, 2021

Meghan and the team made the whole process quick and simple. Everyone was friendly and helpful. Meghan was informative and well versed on the technology and inner workings of the vehicle More

by Rhettstafford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Galeli, Sean Weaver
May 23, 2021 -

BMW of San Diego responded

Thank you for recommending BMW of San Diego with this five-star review. We're happy to hear that Meghan and team did a great job being helpful and informative.

May 21, 2021

Excellent customer service. Jayson was very helpful even coming in on his day off to help me get the car I wanted. I love my new car and I will recommend San Diego to everyone! More

by Donnagelios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Balelo, Stephen Kang, Sean Weaver
May 21, 2021 -

BMW of San Diego responded

Thank you for the excellent review! We are so happy to learn that Jayson went the extra mile in service to you and we will be sure to share your kind words with him. Congratulations on your purchase; we hope you'll consider BMW of San Diego again in the future.

May 21, 2021

I have been purchasing & servicing my BMW autos for years and would highly recommend; profession / courteous staff, quality owner autos during service & on-time service... good job! More

by mkocherga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
May 21, 2021 -

BMW of San Diego responded

Thank you for sharing your feedback with us! We are happy to see that your service from BMW of San Diego was exceptional and has stood out in your mind. Please come back at any time.

May 17, 2021

Fantastic experience at BMW of San Diego. Sam Ketenjian is the best! Always so helpful, professional & friendly. He provides an excellent customer service and makes sure that you are satisfied with the ser More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAMUEL KETENJIAN , Sean Weaver
May 18, 2021 -

BMW of San Diego responded

Hi Elvira, thank you for taking the time to write a review! We're ecstatic to hear you're satisfied with the high level of customer service you received with Sam. We truly appreciate your positive feedback, and we are looking forward to working with you for years to come at BMW of San Diego.

May 16, 2021

The employees are very friendly, courteous, and accommodating especially Jayson Vale Cruz. He makes sure that the client is satisfied with the service before leaving the dealership. More

by libbycg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Cruz
May 17, 2021 -

BMW of San Diego responded

Thank you for the five stars, Libby! We appreciate you taking the time to mention Jayson and his excellent customer service skills. Please come back and see us at BMW of San Diego for any future automotive needs.

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