BMW of Sarasota - Service Center

Great experience!!!! Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will alway Fernando is fabulous! Very professional and polite. Was very helpful and explained all aspects of the services provided. Very approachable. Will always request Fernando in the future. More

Repair My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW re My car was evaluated and repaired in a very timely manor. Fernando always kept me updated with my repair. When I asked him to show me the part BMW replaced, he took the time to look it up on his computer and explain the reason the part failed. More

Rating Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car Would visit again. Have owned man BMW’s and this dealership rates high. Pleasant experience all the way around. Really happy with my new car More

Gracious efficiency That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing That, in a nutshell, is how I would describe Fernando Santori. Add to that his calm demeanor which makes bringing my car in for repair almost relaxing. Fernando has been helping us for several years now. It is always a pleasure to work with him. More

Frustration It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took It is not your fault. There was a computer glitch in my 2019 X3 M40i which caused warning signals about a malfunctioning TPM. To rectify this it took 3 hours one day, ordering a part Over night and a 1 1/2 hour visit day 2. You did your job. It was simply not fun. My service guy Seth is not listed below. More

Push for more repairs When you go for one issue at this dealership, they will find many and try to sell you more services than what you need. Especially after your warranty When you go for one issue at this dealership, they will find many and try to sell you more services than what you need. Especially after your warranty has expired. So be aware before you choose. More

2 new front tires Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and of Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and offered matching best price. Seth is not listed as a service employee below. WHY? More

Wouldn’t go anywhere else. We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anyw We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anywhere else! Great Dealership and great team of caring and kind employees that go the extra mile. Tracey and Rob Broden More

All was good except the rental car The service center was great, lots of help from Susan from New Jersey. Jessica was great to work with. The only downfall was getting into a rental car The service center was great, lots of help from Susan from New Jersey. Jessica was great to work with. The only downfall was getting into a rental car. I waited 90 minutes. Fortunately when I went back for the car I was in and out. More

Car is unreliable but dealer is great This is the third time in 3500 miles that I have had to take my 530e in for service. But each time BMW of Sarasota has been very responsive. This is the third time in 3500 miles that I have had to take my 530e in for service. But each time BMW of Sarasota has been very responsive. More