
BMW of South Atlanta
Union City, GA
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Fantastic customer service from manager and head mechanic. They were Interested in finding best solution for you and your BMW so you can be on your way as soon as possible mechanic. They were Interested in finding best solution for you and your BMW so you can be on your way as soon as possible More
Basic service and recall repairs ends in $4000.00 repair bil The worst service ever!! We took a car in for routine service ($500) and recall fixes. Ended up with $4k in repairs after 2 weeks. The service was The worst service ever!! We took a car in for routine service ($500) and recall fixes. Ended up with $4k in repairs after 2 weeks. The service was a simple oil changed. Service tech Tim Walker was clueless. After initial fix, we didn't make it home before check engine light came on (check engine light never came on before service. EVER!!). We took car back and service tech assured us it was the battery. We paid $486 for battery. Before we could get car home check engine light came on again. We brought car back a second day. Service perform "something" and before we could get car home again "check engine light " came on again and now car was making a sound similar to a bird twirping. We took car back for a third day in a row. They reviewed and suddenly we're told the car required $4400 dollars in repairs!! Unbelievable!! There was absolutely nothing wrong with the vehicle on initial visit. The car only had 70k miles. It took another FULL 13-days from the time of the initial visit until the vehicle was ready for pickup. BMW offered no courtesy vehicle or anything. This experience was an absolute nightmare. I'm still of the belief that the service department screwed up our car fixing recall items and stuck us with a $4k bill. Unbelievable. This is undoubtedly our 1st and Last visit to BMW South and our last BMW purchase. Never again!!! More
I love BMW of South Atlanta, I luv the way they service my premium car. The Advisor I deal with is great and he sure all device is done completely on my premium car my premium car. The Advisor I deal with is great and he sure all device is done completely on my premium car More
This is my second vehicle with them in 5 years and they have exceeded all expectations! No haggle on price, and very easy process! If you are looking for a great buying experience with ease and care, pleas have exceeded all expectations! No haggle on price, and very easy process! If you are looking for a great buying experience with ease and care, please visit BMW of South Atlanta. They are hands down, the best dealership in all of Georgia! More
Very good atmosphere service was fast ,courteous and efficient. Tim did a wonderful job in keeping me abreast of the situation and sanitized my space efficient. Tim did a wonderful job in keeping me abreast of the situation and sanitized my space More
Always Great Service We bought our BMW X3 there and always take it there for service. Bryce always takes such good care of our car. Good advice and good service! We bought our BMW X3 there and always take it there for service. Bryce always takes such good care of our car. Good advice and good service! More
Excellent buying and service experience. I bought a 328i from BMW of South Atlanta in 2017 and was impressed with the overall buying experience and the subsequent service experience. Followi I bought a 328i from BMW of South Atlanta in 2017 and was impressed with the overall buying experience and the subsequent service experience. Following up on a special offer for a X3 I again was very impressed with the buying experience and look forward to continued excellent service in the future. The staff is very professional and a real pleasure to deal with. More
Great Valet Service BMW valet service Had Valet Service for brake fluid service and was great experience. BMW came to house, wiped down car thoroughly, took to dealershi BMW valet service Had Valet Service for brake fluid service and was great experience. BMW came to house, wiped down car thoroughly, took to dealership to service and returned it promptly. I hope they will continue this service after the pandemic! More
Good professional service My total experience was very Good professional service My total experience was very professional and non stressful. I would highly recommend this dealership. Service was supreme Good professional service My total experience was very professional and non stressful. I would highly recommend this dealership. Service was supreme and timely. The environment was clean and relaxing. More