BMW of South Atlanta

Engine & ABS fault lights still come on after BMW service! The BMW Engine & BMW ABS fault lights on dash is the reason my BMW was brought in for service 5/10/2018 and I personally spoke to Service Advisor over The BMW Engine & BMW ABS fault lights on dash is the reason my BMW was brought in for service 5/10/2018 and I personally spoke to Service Advisor over the phone from my job that very day to approve the service. The BMW Service Advisor assured me the problem was solved for $4546.86. My daughter brought the car back to the device advisor in 07/26/2018 for the same BMW ABS fault light and BMW Engine fault light and service advisor said he ran tests on the BMW and could not find any problems. The next time car was driven the same fault lights came back on. Since I was back in town from my job today 9/24/2018 , I personally brought my BMW back in for the third visit because the fault lights are still coming on every time I drive the car. I travelled on my job extensively out of state. However, I called and was told to bring the car back in. Guess what the remedy is??? 1. Replace ABS wheel speed sensor 2. Replace rubber intake air boot 3.Replace intake manifold differential pressure-sensor 4. Replace battery to start the process. I was told by the manager on the job that the repairs made on my car after it was left on 5/10/2018 had nothing to do with the BMW ABS fault light and BMW Engine fault lights on my dash. This is what BMW repaired on my BMW: Oil change, replaced upper timing cover gasket and valve cover gasket, replaced alternator bracket seal, replace vacuum pump seal. And The Service Advisor who help us and explained the repairs to my family and myself over the phone is no longer working at BMW of the South. I left BMW of the South very disappointed in the lack of excellence in the service I received today by giving me the option of paying for additional services listed above or as I opted to do leave BMW of the South with the same problems I paid $4536.86 to repair. I paid $4546.86 to BMW of the South and I am highly disappointed in the most poor customer service ever with a dashboard covered with fault lights. More

Great service experience Always apprehensive about getting serviced at a dealer. First time at BMW South and it was a nice experience. No pushy service sales pitches, very c Always apprehensive about getting serviced at a dealer. First time at BMW South and it was a nice experience. No pushy service sales pitches, very communicative with updates...in and out easily while I waited. SA Carey Phillips was great to work with. More

Excellent Customer Service! I am beyond pleased with my experience! We took our 2011 X5 in for service and Alfred was beyond accommodating and detailed with the diagnosis repor I am beyond pleased with my experience! We took our 2011 X5 in for service and Alfred was beyond accommodating and detailed with the diagnosis reporting to my husband and I. After deciding that it was best to move on to a new vehicle, I called Sales and I'm so happy that B. J. Jones answered! He listened to my needs and he delivered to my satisfaction. The voice of the customer is key and I sincerely feel that my voice was heard. I also have to mention that our sit down to discuss numbers, warranty, and sign could have been stressful, but it was not! Ms. Janae Mitchell is a subject matter expert on insurance, necessary warranty, and other areas that I had questions about. She took the time to explain Gap Insurance and why it's important. She has a very good persona and her soft skills are beyond excellent. I felt at peace and very calm throughout the entire process. The team at BMW of South Atlanta is extremely knowledgeable and it is fitting for the luxury products being sold. Shirelda Feagen More

Knowledgeable in honest reps The Reps honesty was the upmost importance to me, trust is everything; the representative gain my respect for their hard work, due diligence and hones The Reps honesty was the upmost importance to me, trust is everything; the representative gain my respect for their hard work, due diligence and honesty; I am grateful to be a part of the BMW family, thank you. More

New X6 owners My wife and I came in to build a 2018 new X6 and because of Quincy and the sales manager. He have us a great offer we couldn't refuse! Will definitely My wife and I came in to build a 2018 new X6 and because of Quincy and the sales manager. He have us a great offer we couldn't refuse! Will definitely recommend Quincy to new buyers More

Best Oil Change so far. I don’t like car dealerships- period. I don’t look forward to going- at all. When I leave I usually feel like I’ve been taken advantage of🤔 I don’t like car dealerships- period. I don’t look forward to going- at all. When I leave I usually feel like I’ve been taken advantage of🤔😠😡 I had a very pleasant experience at BMW of South Atlanta- 🤩 I will be back. More

Nasita is an absolute pleasure! My experience here from start to finish has been absolutely amazing. Nasita walked me through all of the steps to help make this process as easy as p My experience here from start to finish has been absolutely amazing. Nasita walked me through all of the steps to help make this process as easy as possible. She is such a pleasure and is so helpful, from the paperwork to helping me take off my old license plate holder, she does it all! I'm glad that I was able to have my first BMW experience here and with the staff at BMW of South Atlanta. Nasita, Glen, and the rest of the staff here are the best! More

QUINCY JONES VERY NICE SALESPERSON BIG SHOUT OUT TO SALESMAN QUINCY JONES.. HE WAS VERY THOROUGH AND NOT PUSHY AT ALL. HE MADE ME FEEL VERY COMFORTABLE WITH MY DECISION TO PURCHASE. THA BIG SHOUT OUT TO SALESMAN QUINCY JONES.. HE WAS VERY THOROUGH AND NOT PUSHY AT ALL. HE MADE ME FEEL VERY COMFORTABLE WITH MY DECISION TO PURCHASE. THANKS FOR ALL YOU DID FOR ME!!! I WILL DEFINITELY SEND YOU SOME REFERRALS. More

Sorriest Dealership Ever My son paid cash for his car and it was on a wrecker within 6-8 hours of the purchase. No follow-up. From the bottom (sales) to the top (Sons Dealersh My son paid cash for his car and it was on a wrecker within 6-8 hours of the purchase. No follow-up. From the bottom (sales) to the top (Sons Dealerships), completely don't give a xxxx! BMW is the only car my husband and son have ever owned. BMW of North America should be embarrassed and ashamed of the crap that has taken place with this purchase. More

Service expectation was exceeded! Be sure to read this review - I run a high end repair shop in Peachtree City. There is always a chance that we need the OEM to step in and resolve a p Be sure to read this review - I run a high end repair shop in Peachtree City. There is always a chance that we need the OEM to step in and resolve a problem and it leaves us very helpless as you can imagine. We do business with this dealer on a daily basis and we are treated like family. You would be hard pressed to find anyone to stand up to the challenge of resolving a problem and caring for a customer as well as these guys do. Bryce oversees all the service needs and personally handles our problems when needed with service 2nd to none! You can count on everyone from the GM to the porters to take care of your needs. Few people take time out of their busy day to say "thank you" these days but I rely on you guys often to take care of my customers and I appreciate all you do. Thank you gentlemen! - Jason More