BMW of South Austin

Great service - I had an unexpected flat. The fix was fast and Calvin was a joyful, kind, efficient service provider. Thank you! The fix was fast and Calvin was a joyful, kind, efficient service provider. Thank you! More

Charles was very informative helpful and was able to wrap everything up in a timely manner everything up in a timely manner More

I went in to BMW of South Austin for a tire repair and Calvin Medrano was super attentive and helpful. Calvin Medrano was super attentive and helpful. More

Was a great experience, I’m happy with service, but having to type 15 words in the survey is annoying having to type 15 words in the survey is annoying More

The premise is simple: a modern building filled with a team of great people who will ensure your car needs are met via a no-nonsense approach. As soon as you enter, you're greeted by some politely frie team of great people who will ensure your car needs are met via a no-nonsense approach. As soon as you enter, you're greeted by some politely friendly folks at the front desk. Personally, I was there to buy a vehicle. However, their service area looks like a lovely place to spend some time while they perform maintenance. I had an appointment set up and made sure to arrive early, although it wasn't needed. The sales team its a team above all and they were all kind with their time and generous with their conversation. I would suggest reaching out to Quintin Williams. Finance was a pretty straightforward process. All thanks to Ryan Mckey. After completing the purchase, they offer excellent technical onboarding for your vehicle. They are patient and thorough, ensuring all your questions are answered. Justin Hagenbauer is the local BMW Tech Maven. More

Calvin was great! Quick and efficient team, easy service and awesome dealership! Highly recommend BMW of South Austin! Quick and efficient team, easy service and awesome dealership! Highly recommend BMW of South Austin! More

The dealership was very professional and checked my car over throughly. I hadn't driven my BMW in quite a while, but they took care of me. Charles Reeves kept me updated and it was a quick turn around. I w over throughly. I hadn't driven my BMW in quite a while, but they took care of me. Charles Reeves kept me updated and it was a quick turn around. I was also very impressed by the video James Miller sent me of my car on the lift. So Cool. More

Ashley was fantastic to work with! She efficiently and cheerful and I would recommend her to everyone! A++++ experience She efficiently and cheerful and I would recommend her to everyone! A++++ experience More

I recently experienced a car breakdown after 6 pm by BMW South Austin, and the outstanding assistance provided by two client advisors from BMW South Austin deserves high praise. Their commitment to helping South Austin, and the outstanding assistance provided by two client advisors from BMW South Austin deserves high praise. Their commitment to helping me in a challenging situation went above and beyond my expectations. The first client advisor, Andy Anzaldua arrived promptly and jumped into action to assist me. Despite their best efforts, the tools at hand proved insufficient to revive my car. Without hesitation, the second client advisor,Grant Anderson, joined in to lend a hand. Together, they worked tirelessly in the cold for an impressive three hours, demonstrating both dedication and professionalism. Despite their valiant efforts, the lack of the right tool prevented us from moving my car even an inch. However, Andy Anzaldua and Grant Anderson didn't leave me stranded. Understanding the urgency, they left a note for the service department along with my car key in the drop box. The following day, I was relieved to find that the service department had promptly addressed the issue, moving my car to the shop for necessary repairs. The seamless coordination between the client advisors and the service technician showcased a level of professionalism that is truly commendable. I am immensely grateful to Andy Anzaldua and Grant Anderson for their zealous hearts and unwavering commitment to helping me in a time of desperate need. Their actions went beyond the scope of their job, and their professionalism and kindness made a significant impact on my experience. In a world where exceptional customer service is sometimes hard to come by, BMW South Austin should take pride in having such dedicated individuals on their team. Thank you, Andy Anzaldua and Grant Anderson for turning a stressful situation into a testament of outstanding service. Your actions have earned my sincere appreciation and respect. Sincerely, Min Zheng A tourist from Texas More