BMW of South Austin
Austin, TX
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BMW Technician Jose came to help fix a flat and put on my spare. Very knowledgeable and helpful. He even helped make sure they had the tire in stock. spare. Very knowledgeable and helpful. He even helped make sure they had the tire in stock. More
Absolutely outstanding service from Charles. I had a complicated warranty situation with my BMW X7 involving both the transfer case and differential, and Charles handled it like a total pro. I had a complicated warranty situation with my BMW X7 involving both the transfer case and differential, and Charles handled it like a total pro. He was proactive, thorough, and clearly knowledgeable — the kind of advisor who anticipates what you need before you even have to ask. What could’ve been a frustrating, confusing process ended up feeling smooth and handled because he stayed ahead of everything, communicated clearly, and made sure nothing fell through the cracks. If you want someone who actually advocates for you, knows the system inside and out, and treats your car like it matters, ask for Charles. He’s the one you want taking care of your BMW. More
Jorge Hernandes was helpful thru out the process as i purchased the BMW certified 5 series from the dealership. He stayed with me from the beginning all the way until i received the car. I have purchase purchased the BMW certified 5 series from the dealership. He stayed with me from the beginning all the way until i received the car. I have purchased several cars from out of state and between Jorge and the South Austin BMW store I am very pleased. More
Deborah (Sales Manager) and Jose Barbosa went out of their way to salvage a bad situation. We had a couple of unfortunate incidents happen during my latest service appointment, but these two individuals their way to salvage a bad situation. We had a couple of unfortunate incidents happen during my latest service appointment, but these two individuals were superstars and helped save the day. More
Charles at BMW of South Austin has been an exceptional service representative. He consistently goes above and beyond to ensure my vehicle is maintained with care and precision. His professionalism, clear service representative. He consistently goes above and beyond to ensure my vehicle is maintained with care and precision. His professionalism, clear communication, and genuine dedication to customer satisfaction make every service visit smooth and stress-free. I truly appreciate his expertise and highly recommend Charles to anyone seeking top-tier service support. More
Jose with Roadside Assistance was amazing. Very prompt and very friendly. He was very knowledgeable with BMW and had some very helpful tips. Much appreciated Very prompt and very friendly. He was very knowledgeable with BMW and had some very helpful tips. Much appreciated More



