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BMW of South Austin

Austin, TX

5.0
488 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 488 reviews

October 28, 2025

I have been there several times. Very happy w product and even happier w the experience. I can’t say enough about the team and the service they provide. More

by Johnny V Neck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mckey, Charles Reeves, Michael McKenery
Oct 30, 2025 -

BMW of South Austin responded

Hello Johnny V Neck, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

October 25, 2025

Jose Barbosa the service person was amazing, we were stopped on the side of the road and stopped to turn around to come help us. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Oct 27, 2025 -

BMW of South Austin responded

Anne, we're glad to hear you enjoyed your experience with our service staff. We hope you have a great day and stay safe out there!

October 24, 2025

Jose barbosa is AWESOME! ! I had a issue with my x3 and he drove a hour each way to fix my problem with a smile and helpfully knowledge...he even gave me a free quart of synth More

by screwedupklown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Oct 27, 2025 -

BMW of South Austin responded

Screwedupklown, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

October 21, 2025

I got a flat tire on the highway and BMW of South Austin helped me out immediately! They sent Jose Barbosa over to my BMW where he was able to swap out the tire with a donut. I then drove my car back to BMW More

by asegal0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny O'Flaherty, Jose Barbosa
Oct 22, 2025 -

BMW of South Austin responded

Hello Asegal0623, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2025

As always hendricks service is a class act. Thanks calvin!! I love my x5 and i will buy another. More

by Lyleshanley
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Calvin Medrano
Oct 17, 2025 -

BMW of South Austin responded

Lyleshanley, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2025

Jose Barbosa is amazing. Keep him as long as you can. Great work and attitude. More

by James
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Oct 17, 2025 -

BMW of South Austin responded

Hello James, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

October 13, 2025

Jose Barbosa went above and beyond when my X3’s battery died. I had requested a tow from BMW Roadside Assistance. Apparently there wasn’t a truck available so Jose came out to see if he could get my car st More

by stacey.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Oct 14, 2025 -

BMW of South Austin responded

Hello Stacey.collins, we appreciate you taking the time to leave us this feedback. Don't hesitate to reach out if you need anything!

October 10, 2025

Charles was extremely friendly and professional. Car was completed the same day and was cleaned and detailed when I picked it up. Amazing service!!! More

by MJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Mike Caligiuri, Calvin Medrano, Vinny O'Flaherty, Brian Woolverton, Chris Banasco, Samantha Rojas, James Low, Jose Barbosa, Benjamin Krebs
Oct 10, 2025 -

BMW of South Austin responded

Hello Mjb, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2025

I recently bought my BMW X5 from thsi dealership, Jorge was the one who first test drove the car with me and explained the car features to me without being pushy for selling the car. Later on when I made u More

by BMW_newbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Oct 03, 2025 -

BMW of South Austin responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Very welcoming and kind environment. The service team did a great job helping me out. Thanks calvin! More

by Samanthavictoria619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Oct 03, 2025 -

BMW of South Austin responded

Hi Samanthavictoria619, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations!

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