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BMW of South Austin

Austin, TX

5.0
254 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 254 reviews

May 20, 2023

Calvin medrano in the service department Was great! They provided fast and friendly service, we got a new car loner while car was in service! Top notch staff here!! Will return for more services in the More

by jams9655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin medrano in the service department , Christopher “CC” Calder
May 21, 2023 -

BMW of South Austin responded

Jams9655, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

May 15, 2023

3rd transaction at Hendricks annnd cannot state how much Calvin my service manager and sales rep Leandro are GRADE A++++ class acts! Makes sales and service a breeze. Cannot rave enough about this dealershi More

by Eechamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CALVIN MEDRANO 5 Stars!!!!!! , Leandro Bolanos
May 15, 2023 -

BMW of South Austin responded

Hi Eechamp, we're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2023

Very helpful and great communication! Calvin medrano in the service department took great care of me very professional! More

by Derek
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
May 12, 2023 -

BMW of South Austin responded

Derek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. If you're ever in need of more help, please let us know!

May 07, 2023

Very helpful and professional group of individuals. Ali,Curtis,Laurie and Deborah we're all awesome! More

by EricB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Curtis Hardin, Heath Manson, Laura Mikiciuk
May 07, 2023 -

BMW of South Austin responded

Ericb, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

May 06, 2023

Calvin Medrano is an excellent service advisor at this exceptional BMW dealership. He expertly resolved a scuff on my car and won my business. He is a superstar! Grazie! More

by kayhewett
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
May 06, 2023 -

BMW of South Austin responded

Hi Kay H, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 04, 2023

The people at this dealer are the best, super helpfull and knowledgeable about my car I would totally recommend them to all my friends. Charles was a great advisor totally coming back. More

by Herritageblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Christopher “CC” Calder
May 05, 2023 -

BMW of South Austin responded

Hi Herritageblack, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations! We hope you have a great day!

May 01, 2023

Super clean location, great cappuccino, very helpful video feedback on underbody of vehicle. Professional Employees. More

by Bernd Haubold
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
May 02, 2023 -

BMW of South Austin responded

Hi Bernd Haubold, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2023

Everything was really great. We scheduled routine oil change but the tech found some issues with the car that were covered under warranty and was able to get them fixed. Cha More

by Amy Ruedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Apr 25, 2023 -

BMW of South Austin responded

Hi Amy Ruedas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2023

Everyone was helpful, the location is clean, and service was timely. My agent was particularly helpful and I enjoyed interacting with him More

by trevor
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 21, 2023 -

BMW of South Austin responded

Trevor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

Calvin and the service department were above and beyond. Got me in for routine maintenance and diagnostics on short notice and had me out and back on the road quickly. Courteous, efficient, and thorough… I More

by Luminarist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 15, 2023 -

BMW of South Austin responded

Luminarist, we are so pleased you enjoyed your visit to BMW of South Austin! We hope to see you soon!

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