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BMW of South Austin

Austin, TX

4.9
310 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 310 reviews

August 19, 2025

Recently returned to BMW as a former customer and had the pleasure of working with Chris Fitchett. From the start, Chris was both pleasant and professional. I sent over a photo of the vehicle I was intereste More

by juleesalinas2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Fitchett
Aug 21, 2025 -

BMW of South Austin responded

Juleesalinas2020, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

August 11, 2025

I’ve bought three BMWs from BMW of South Austin and each time I worked with Michael McKenery to find the perfect match for me and my family’s needs. He is attentive and takes great care in asking probing qu More

by jrb0928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Villarreal, Michael McKenery
Aug 12, 2025 -

BMW of South Austin responded

Jrb0928, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

August 09, 2025

Chris Fitchett in Sales was outstanding! From beginning to end no detail was overlooked . He made it a stress free and pleasant experience!!! More

by emjflight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Christopher Fitchett, Zachary Sperber
Aug 11, 2025 -

BMW of South Austin responded

Hi Emjflight, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2025

Jasmine at BMW of South Austin is fantastic! She’s friendly, knowledgeable, and made the whole experience easy and enjoyable. Highly recommend working with her! More

by Lanabonna12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Atkinson
Aug 07, 2025 -

BMW of South Austin responded

Lanabonna12, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. Come back to see us!

August 06, 2025

Between this one and the North Austin dealer, I always make sure to stop by while I’m in the area. The staff are always very welcoming and inviting, in a way that doesn’t feel obligated by working for the More

by Alton Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 07, 2025 -

BMW of South Austin responded

Alton Moore, your wonderful feedback and rating mean a lot to us. We hope you have a great day and come back to see us again!

August 04, 2025

The dealership was a very clean and professional facility with complimentary snacks and water everywhere More

by Joubin.ebadi61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 05, 2025 -

BMW of South Austin responded

Joubin.ebadi61, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We hope you have a great day!

August 04, 2025

I want to extend my sincere thanks to Elisa for her expert customer service and support. She was knowledgeable, patient, and went above and beyond to ensure everything was handled efficiently. Her prof More

by Damion Saunders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisa Garcia
Aug 05, 2025 -

BMW of South Austin responded

Hi Damion Saunders, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 04, 2025

They take utmost care about their customers. So patient and knowledgeable staff. I would opt only this dealer for my service in Austin More

by TejaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano, Brian Woolverton, Jose Barbosa
Aug 05, 2025 -

BMW of South Austin responded

Tejad, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

August 04, 2025

Very efficient and fast wrt the entire purchasing process. Jorge Hernandez was particularly very helpful in closing the deal. More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Aug 05, 2025 -

BMW of South Austin responded

Hello Sc, we appreciate you taking the time to leave us this feedback -we are glad we could help!

August 03, 2025

Jose, the mobile tech is amazing. This mobile service is so awesome I’ll be buying another BMW! More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 05, 2025 -

BMW of South Austin responded

Hello Tr, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

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