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BMW of South Austin

Austin, TX

Overview
Reviews
Vehicles
5.0
261 Reviews
Call Dealership (833) 262-4331
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5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 261 reviews

February 13, 2023

I always have such a great experience when dealing with people at BMW South Austin. Can’t wait to buy another vehicle here. Thanks Calvin Medrano for the great experience during my last appointment. More

by JACOBBITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
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Mar 28, 2023 -

BMW of South Austin responded

Thank you JACOBBITZER for your positive feedback. We can't wait to work with you again! Have a great day.

February 10, 2023

Great customer service and friendly great dealership all around BMW of South Austin never fails More

by mr.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
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Mar 28, 2023 -

BMW of South Austin responded

Thank you Mr.Salinas for your great review! Have a wonderful day!

January 13, 2023

Excellent service department. Great communication from service advisor to loaner to technician. Very much appreciated. More

by johnek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Melissa Easton, Jackie Pena
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January 12, 2023

Wonderful first impressions , loved taking my vehicle in for service and find a consultant to give me options on the next BMW I will own. Brian Woolverton was amazing and Ashley and Deb in sales were super More

by lonsmilor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
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January 10, 2023

Charles was great about sending me updates first thing each morning so I knew the status of my vehicle. I really appreciated the proactive updates! More

by Olivia Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Report | Print
January 09, 2023

Simply put, Charles and the service team make it look easy. Appointments are on time and communications are great. Work is outstanding. More

by Stevelthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Report | Print
December 28, 2022

From buying the vehicle from Dylan to the great service! Calvin Medrano, we thank you! More

by Rsvjcastaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Dec 28, 2022 -

Rsvjcastaneda responded

Thank you!

Dec 28, 2022 -

Rsvjcastaneda responded

Thank you!

December 21, 2022

Amazing experience, from sales to service Shawn and Charles really provided top notch service. Customer for life! More

by gim.jom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Shawn
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December 13, 2022

With the amount of times we came in with questions, anyone would have been annoyed. But they were so patient and answered everything. More

by FAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin G
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December 12, 2022

Nearly every service experience over the past four years has been exceptional and performed above my expectation. Our service advisor Charles Reeves is the primary driver of this rating. More

by dlyule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Report | Print
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