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BMW of South Austin

Austin, TX

4.9
312 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 312 reviews

August 04, 2025

The dealership was a very clean and professional facility with complimentary snacks and water everywhere More

by Joubin.ebadi61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 05, 2025 -

BMW of South Austin responded

Joubin.ebadi61, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We hope you have a great day!

August 03, 2025

Jose, the mobile tech is amazing. This mobile service is so awesome I’ll be buying another BMW! More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 05, 2025 -

BMW of South Austin responded

Hello Tr, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

August 02, 2025

I worked with Jorge H and had the best car purchase experience. I made the purchase from out of state, and Jorge made the process as seamless as possible. More

by Blue2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge H, Spencer Morey
Aug 05, 2025 -

BMW of South Austin responded

Blue2, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2025

I recently had the pleasure of interacting with BMW's in south Austin work with an employee named Calvin ,and it was an outstanding experience. From the moment I reached out, Calvin was courteous, knowledge More

by Jonathanc38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Aug 01, 2025 -

BMW of South Austin responded

Jonathanc38, we're so glad that we were able to go above and beyond your expectations! We appreciate your positive review about your recent experience with us!

August 01, 2025

I work in d2d sales and saw an interaction with Jose and a customer. He was very pleasant and created a safe space for the customer experience. I don’t even have a BMW but I really liked Jose’s interaction- More

by cait.smith95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 05, 2025 -

BMW of South Austin responded

Cait.smith95, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

August 01, 2025

Had my oil light on and stopped in and Calvin Medrano went above and beyond to make sure my auto was ok and in good running order so I could continue on my trip. I will make it a point and stop by whenev More

by hpcervantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Aug 01, 2025 -

BMW of South Austin responded

Hpcervantez, we are so pleased you enjoyed your visit to BMW of South Austin! It's experiences like yours that really keep us motivated!

August 01, 2025

What can I say, this dealer is great! Bought my BMW here three years ago, and even though I now drive a different brand, I still come back here. Calvin was great getting my car in and out More

by Sean C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Aug 01, 2025 -

BMW of South Austin responded

Sean C, we really appreciate your feedback! Reviews like this give us motivation and help us ensure we provide high-quality care.

August 01, 2025

Stopped in because I was having trouble with my onboard display/infotainment system. I was helped by Calvin Medrano, one of the advisors there. He was actually able to solve the issue himself instead of ha More

by john.m.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Aug 01, 2025 -

BMW of South Austin responded

Hello John.m.c, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 31, 2025

Elisa was knowledgeable and efficient with getting me the help I needed. She was very professional and attentive throughout the process. More

by Ronald Murphy
Recommend Dealer
Yes
Employees Worked With
Elisa Garcia
Aug 01, 2025 -

BMW of South Austin responded

Ronald Murphy, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2025

I worked with Jorge Hernandez at BMW of South Austin and had a great experience. He was straight to the point, transparent throughout the entire process, and made everything quick and easy. No games or pres More

by EEsukpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez, Ryan Mckey
Aug 01, 2025 -

BMW of South Austin responded

Eesukpa, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!