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BMW of South Austin

Austin, TX

5.0
487 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 487 reviews

April 24, 2026

Bryan Weber was extremely friendly, helpful & professional. Highly recommend BMW of South Austin. My next car will also be from them. More

by Dana E Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Weber
April 23, 2026

Just had great experience with Service Advisor Bryan Weber! He was communicative & helped get my issue resolved. More

by Ted F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Weber
April 20, 2026

So far I’ve had a great experience at BMW South Austin when purchasing my X7. The whole process was smooth, and I never felt pressured at any point. Jorge and Logan were both extremely straightforward, an More

by Kyliekruger11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Morey, Jorge Hernandez
Apr 22, 2026 -

BMW of South Austin responded

Hi Kylie, thanks so much for taking the time to let us know how we did! We hope you enjoy your X7 and let us know if you ever need anything in the future! Take care!

April 14, 2026

Christian Perez was AMAZING! ! Exceptional customer service and care throughout the whole process. Friendly and communicated everything clearly. Made me a priority More

by Erika Dumas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
Apr 22, 2026 -

BMW of South Austin responded

Hi Erika, thanks so much for leaving feedback on your recent visit. We'll be sure to pass your message along to our team! Take care.

April 10, 2026

Everyone at the dealership is amazing and the customer service is top tier. Recently, I needed my windshield wipers changed, BMW sent a mobile tech to my job to replace them. I was so thankful that I didn More

by nikilyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Apr 22, 2026 -

BMW of South Austin responded

Hi Nikil, thanks so much for letting us know how our team did! We're glad that Jose was able to help you out. Take care and let us know if you need anything in the future!

April 10, 2026

Always super helpful and great customer service every time . The whole team and Jose make me feel welcome all the time. More

by Crystinaw01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Apr 22, 2026 -

BMW of South Austin responded

Hi Crystina, thanks so much for leaving this positive review! We hope to be of service to you in the future.

April 08, 2026

I’ve been to many bmw dealerships between houston & austin & this is by far the best. The level of customer service is unmatched here especially since Jose Barbosa joined the team. I enjoy my time when More

by luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Apr 22, 2026 -

BMW of South Austin responded

Hi Luisa, thank you so much for letting us know how we did. We're glad you enjoyed your experience and we hope to see you again in the future!

April 06, 2026

Jose Barbosa was very helpful, courteous on his house visit to finish our service call. Would want him on any call I need. A little sad my x5 can’t connect to my genie garage door opener. Not compatible. More

by tim.benson
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Apr 22, 2026 -

BMW of South Austin responded

Hi Tim, thanks so much letting us know about your experience. We hope to be of service to you in the future. Take care!

April 06, 2026

We had a pleasant experience with Jorge on buying our BMW and would recommend him to anyone looking for the BMW in Austin More

by Collinchant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Jorge Hernandez
Apr 22, 2026 -

BMW of South Austin responded

Hi Collin, thanks so much for taking the time to leave this positive review. We hope to be of service to you in the future! Take care!

April 03, 2026

Jose Barbosa delivered a really high level of service when helping me get my BMW’s state inspection. It hadn’t been driven in a while and he quickly and accurately told me how to drive it for a few days More

by pn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa, Jose Barbosa
Apr 22, 2026 -

BMW of South Austin responded

Hi pn, thanks so much for taking the time to leave us this positive review. We'll make sure to let our team know!