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BMW of South Austin

Austin, TX

Overview
Reviews
Vehicles
5.0
253 Reviews
Call Dealership (833) 262-4331
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5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 253 reviews

February 17, 2025

The entire Hendrick Automotive group is a cut above the rest of the dealerships in the industry, a genuine concern for customer satisfaction really does seem to be a top priority. I had the pleasure of buy More

by Chrisfitchett51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Villarreal, Peter Duran, Christopher Fitchett
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Feb 18, 2025 -

BMW of South Austin responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

February 16, 2025

My absolute favorite bmw dealership, I go out of my way to use this dealership . Staff is top notch and professional More

by Mike iacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales manager Steve , Brian Woolverton
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Feb 17, 2025 -

BMW of South Austin responded

Mike Iacono, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

February 16, 2025

The employees are professional and friendly. The sales area is very clean, and they always have coffee and snacks available while you wait. More

by ljbauman712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Report | Print
Feb 18, 2025 -

BMW of South Austin responded

Ljbauman712, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

February 13, 2025

Calvin Medrano was extremely helpful and delight to work with. Very professional and shows he actually cared about the job More

by aryanchordia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Feb 17, 2025 -

BMW of South Austin responded

Aryanchordia, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 13, 2025

Calvin Medrano was a pleasure to work with. Very professional and friendly and showed he actually cared about the customer More

by aryanchordia
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Feb 17, 2025 -

BMW of South Austin responded

Hello Aryanchordia, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

Excellent sales and service. Fast and fair. Excellent staff who are very attentive to customer needs. More

by mfrettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Lucas Boyd, Jax Porras
Report | Print
Feb 10, 2025 -

BMW of South Austin responded

Hello Mfrettig, thank you; we appreciate your feedback! We hope you have a great day!

February 07, 2025

Brian is a great service advisor as he communicates well, provides realistic timelines and accurate cost estimates. More

by Rengelhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Report | Print
Feb 10, 2025 -

BMW of South Austin responded

Rengelhardt, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 03, 2025

Anthony Hidalgo was absolutely awesome help definitely an asset to the company and your customers.. More

by Ecsyourchoice.js@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hildago
Report | Print
Feb 05, 2025 -

BMW of South Austin responded

Ecsyourchoice.js@gmail.com, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

February 02, 2025

Had a great experience with Michael and his team at BMW South Austin. They were professional, knowledgeable and made the experience fun and I got a great car! More

by bethcolman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen, Ruben Villarreal, Michael McKenery
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Feb 05, 2025 -

BMW of South Austin responded

Bethcolman7, we're happy you found our staff to be so supportive during your experience here at BMW of South Austin. We do hope we can be of assistance in the future. Take care!

January 31, 2025

Jax was incredible. Very kind. Listened attentively to the issues. Worked hard to assess the issue. Spoke directly with head mechanic. He sat with me in the car and went More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (head mechanic, think that was his name), Jax Porras
Report | Print
Feb 03, 2025 -

BMW of South Austin responded

Hello Ng, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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