Back

BMW of South Austin

Austin, TX

4.9
312 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

Directions

By Type

Showing 312 reviews

July 22, 2025

Received excellent valet service at my home today provided by Jose Barbosa. Saved me time and a trip to Austin. More

by CWhitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen, Jose Barbosa
Jul 24, 2025 -

BMW of South Austin responded

Hello Cwhitten, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

July 21, 2025

Very friendly service with fast responses. Completely transparent pricing, shared all information about the vehicle. Car was spotless. Stress free experience. More

by jpsully61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Jul 22, 2025 -

BMW of South Austin responded

Jpsully61, we really appreciate your feedback! We can't wait to see you again, have a great day.

July 21, 2025

I had a disappointing experience with the paint job on my vehicle at this BMW service center. The initial work was subpar, with unpainted spots at the edges and uneven, rough surfaces. The quality felt rushe More

by Yashas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Aguirre
Jul 22, 2025 -

BMW of South Austin responded

Yashas, we strive for 100% satisfaction, and it is disappointing to see your experience was less than stellar. We hope you can give us another chance in the future. Have a great day!

July 20, 2025

Jose came to my home for a mobile service. He quickly fixed a loose trim piece and gave the car a full once over to ensure it was in top shape. Excellent experience and I hope to see this mobi More

by Matt Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Vinny O'Flaherty, Jose Barbosa
Jul 22, 2025 -

BMW of South Austin responded

Matt Sherman, we are so pleased you enjoyed your home visit from BMW of South Austin! It's experiences like yours that really keep us motivated! Have a great day!

July 17, 2025

Just had an alignment done at BMW of South Austin and couldn’t be happier with the service. Jose Barbosa was my technician — he did a great job and was super friendly and outgoing. Really appreciated the More

by Liam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco, Jose Barbosa
Jul 17, 2025 -

BMW of South Austin responded

Liam, we are so happy to read such a great review about BMW of South Austin! Come back and see us soon!

July 16, 2025

Poor experience from beginning to end. Sales person only responded when it was convenient for him. He Was very pushy until the purchase was finalized. After completing purchase it was time More

by BossMan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael McKenery
July 14, 2025

Jose mobile tech, great to work with, fun and knowledgeable about the cars. Taught me about BMW. Would work with again. More

by Brassell.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose mobile mechanic
Jul 16, 2025 -

BMW of South Austin responded

Brassell.chris, we're glad to hear you enjoyed our new Service Mobile dept. We hope to be of service to you again in the future. Best wishes, BMW of South Austin 😁

July 11, 2025

Jose from Mobile Tech came through big time. Super professional, easy to work with, and just an all-around chill, respectful dude. Made the whole process smooth from start to finish. You can tel More

by Moataman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose mobile Tech
Jul 14, 2025 -

BMW of South Austin responded

Moataman99, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 30, 2025

Calvin Medrano - What can be said about this saint amongst men that hasn't already been written in the history books? Integrity, Passion, Effective Communication... Best in the biz. More

by Bingbingbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Jul 16, 2025 -

BMW of South Austin responded

Bingbingbing, we love that you appreciate our man Calvin and recognize him for the legend he is. Thanks for giving us the opportunity to demonstrate why we are the best around. Its mostly because of Calvin.

June 29, 2025

There’s only one salesman I want to work with and that’s Andy Anzaldua. He made my car buying experience perfect. He’s the BEST! More

by JLMcCurdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Anzaldua
Jun 30, 2025 -

BMW of South Austin responded

Jlmccurdy, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
5
...