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BMW of South Austin

Austin, TX

5.0
487 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 487 reviews

March 29, 2026

I purchased my BMW in November 2025 and intentionally waited a few months before writing a review so I could speak to the experience over time, not just the initial purchase. Working with Michael McKe More

by liviaramirez2020
Recommend Dealer
Yes
Employees Worked With
Michael McKenery
Mar 31, 2026 -

BMW of South Austin responded

Hi Livia, thanks so much for taking the time to leave this positive review. We value our clients feedback and will be sure to share this with the team! We hope you're enjoying your new car and we're here for you if you need anything going forward! Take care!

March 28, 2026

Jorge Hernandez was incredibly easy to work with and made the process at the dealership one where I was in and out in less than an hour. 10 out of 10 recommend working with him. More

by jpwiechkoske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Mar 31, 2026 -

BMW of South Austin responded

Hi JP, Thanks for taking the time to let us know how we did! We appreciate your positive review and will be happy to share it with our team! Take care!

March 26, 2026

We purchased our previous car on 2022, and a new one now. Great quality, great service, great customer sales experience. More

by Gmehra68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Anderson, Ruben Villarreal, Jorge Hernandez
Mar 27, 2026 -

BMW of South Austin responded

HI Gmehra68, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations!

March 26, 2026

Can’t say enough good things about Jose Barbosa the mobile tech. He is a lifesaver. Literally came to the hospital to help save me in a crisis moment. What an absolute hero. More

by Francesco.lucarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Mar 27, 2026 -

BMW of South Austin responded

Hi Francesco, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations!

March 26, 2026

Jorge Hernandez made our purchase a great experience! He was very responsive in communications and made sure the car we were interested in was available to test drive when we arrived. More

by brandoncuevas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Morey, Jorge Hernandez
Mar 27, 2026 -

BMW of South Austin responded

Hi Brandon, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations!

March 23, 2026

Jose has been very great and amazing! !! Nothing but the best service always when dealing with him. More

by jake.cano1305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher “CC” Calder, Heidi Marhofer, Jasmine Atkinson, Jose Barbosa
Mar 25, 2026 -

BMW of South Austin responded

Hi Jake, thanks for sharing your positive experience with us! We'll make sure the message gets passed along to Jose and the team! Take care!

March 21, 2026

This is one of the nicest dealerships I have ever been. The people are incredibly professional and friendly you can count on them to make it right if you run into any issues. They'll make sure you have exa More

by SteelRing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Maxwell, Ruben Villarreal, Jorge Hernandez, Owen Eyestone
Mar 25, 2026 -

BMW of South Austin responded

Hi SteelRing, thanks for taking the time to leave your positive review! We value your input greatly and will be sure to share the kind words with our team. Take care!

March 21, 2026

I recently had an excellent experience at BMW of South Austin, thanks to both Jorge Hernandez in sales and Spencer Morey in finance. From start to finish, the entire process was smooth, professional, and More

by Kassandra Aguirre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Ryan Mckey, Spencer Morey, Brian Woolverton, Stephanie Rhodes, Jorge Hernandez
Mar 25, 2026 -

BMW of South Austin responded

Hi Kassandra, thank you for your positive review. We take pride in our dealership and staff and will make sure your message gets shared with them. Take care and let us know if you have any automotive needs going forward! We'll be happy to serve you.

March 20, 2026

Jose the Mobile Tech gave me exceptional services this morning. He is knowledgeable and friendly. My experience today would make me want to buy my next car at BMW of South Austin. More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Mar 25, 2026 -

BMW of South Austin responded

Hi Adam, thanks so much for leaving the positive review! We hope we can assist you in the future. Take care!

March 20, 2026

Jose Barbosa provided quick and friendly service this morning. I went to get my engine coolant topped off but Jose also took care of the wiper fluid and tire pressure. Jose was top notch! More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Mar 25, 2026 -

BMW of South Austin responded

Hi ED, thanks so much for taking the time to let us know how your experience was. We value your time and will make sure to pass your message along to our team! Take care!

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