
BMW of South Austin
Austin, TX
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I had an outstanding experience with Chris Fitchett at BMW of South Austin. I drove all the way from Houston to purchase a BMW M3, and it was absolutely worth it. Chris worked out an amazing deal for me t BMW of South Austin. I drove all the way from Houston to purchase a BMW M3, and it was absolutely worth it. Chris worked out an amazing deal for me that exceeded my expectations and left me completely satisfied. He was incredibly knowledgeable, addressing every question and concern I had with patience and professionalism. His customer service was top-notch, and I truly felt valued throughout the entire process. I highly recommend BMW of South Austin and Chris Fitchett for anyone in the market for a BMW—you won’t be disappointed! More
I recently visited the BMW service center and had the pleasure of working with Brian Woolverton. From start to finish, Brian provided top-notch service and truly went above and beyond to ensure my experi pleasure of working with Brian Woolverton. From start to finish, Brian provided top-notch service and truly went above and beyond to ensure my experience was seamless. Brian’s professionalism and expertise stood out immediately. He took the time to listen to my concerns, clearly explained the recommended services, and kept me updated throughout the process. His attention to detail and dedication to customer satisfaction were truly impressive. Not only did Brian make sure my BMW was in perfect condition, but he also made the entire experience stress-free and enjoyable. It’s rare to find someone who combines technical knowledge with such excellent customer service. If you’re looking for a service advisor who genuinely cares about you and your car, I highly recommend Brian Woolverton. He’s a true asset to the BMW team, and I will definitely be returning for future service needs! More
Buyers, please beware of this dealership. I recently purchased a used car from this dealership. They claimed that the car wash was "broken" to hide the fact that the car had a problem with I recently purchased a used car from this dealership. They claimed that the car wash was "broken" to hide the fact that the car had a problem with its body (up to 5K to fix). This was also hidden from the pricing of the car. The showroom is nice, but their sales tactic is shady. Will not return with another purchase or service with this dealership going forward. More
Jax was great to work with, very communicative and made my appointment the very next day upon my request. All work was done and I was happy to receive a loaner while my car was being serviced. my appointment the very next day upon my request. All work was done and I was happy to receive a loaner while my car was being serviced. More
Jax was amazing today! I forgot my key fob and she worked with another advisor to make sure I could have my car serviced today. She saved my morning!!!! I forgot my key fob and she worked with another advisor to make sure I could have my car serviced today. She saved my morning!!!! More
Michael, Grant , and their manager Deborah were fantastic to work with. They recognized what I wanted, and found me a very competitively priced car. The experience was fast and easy. Lots of dealerships i to work with. They recognized what I wanted, and found me a very competitively priced car. The experience was fast and easy. Lots of dealerships in South Austin feel old, an small inside too. Usually you are better off going to North Austin or even Houston for more selection. BMW of South Austin is huge, with a nice inventory. Great experience overall. More
I bought a new car from Valeria and she did an amazing job!! I love my new I5 and am thrilled to have worked with Valeria! Zach did my delivery and he did a great job! Valeria and I drove to Houston to pi job!! I love my new I5 and am thrilled to have worked with Valeria! Zach did my delivery and he did a great job! Valeria and I drove to Houston to pick up my trade, she really went the extra mile! So friendly and outgoing, such a fun trip! Picked up my car the next day and it’s amazing!!$ More
Couldn’t have asked for more satisfying car buying experience. From when I walked in to when I drove my new car off the lot, everyone was nice and attentive, particularly Valeria and Rueben, who made experience. From when I walked in to when I drove my new car off the lot, everyone was nice and attentive, particularly Valeria and Rueben, who made the process a breeze. More