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BMW of South Austin

Austin, TX

5.0
253 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 253 reviews

December 31, 2024

Calvin Medrano was quick and efficient with helping me get back on the road after my flat tire. Thank you! More

by JF
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Dec 31, 2024 -

BMW of South Austin responded

Jf, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, BMW of South Austin

December 31, 2024

Valeria and everyone else at BMW of South Austin made our car buying experience enjoyable. Valeria was very friendly and knowledgeable. More

by evc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Parada, Ruben Villarreal
Jan 02, 2025 -

BMW of South Austin responded

Evc, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2024

I had an excellent experience with the service department at BMW of South Austin. The staff was professional, attentive, and kept me informed throughout the entire process. They diagnosed the issue quickly a More

by joseph.ellis737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco
Dec 31, 2024 -

BMW of South Austin responded

Hello Joseph.ellis737, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

December 29, 2024

My advisor, Chris Banasco, is new yet so knowledgeable and prepared for his clients. He made everything seamless, the video update and communication were outstanding. Great education without a sale-y ty More

by Todaysacura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco
Dec 30, 2024 -

BMW of South Austin responded

Hello Todaysacura, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

December 24, 2024

Valeria was great to work with. My wife and I drove up from Houston to purchase a pre-owned vehicle from them. The car was as-described, detailed, and ready on time for our appointm More

by NL
Recommend Dealer
Yes
Employees Worked With
Valeria Parada
Dec 26, 2024 -

BMW of South Austin responded

Nl, we are so pleased you enjoyed your visit to BMW of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2024

Jax was able to help me with some small issues under warranty and was very helpful in getting me a ride while the car was with them. More

by Sarah Anderson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 17, 2024 -

BMW of South Austin responded

Hello Sarah Anderson, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2024

I have brought my X5 in for scheduled service several times. Each time, the experience was excellent. I, especially, commend Charles Reeves in Service for the professional and thoughtful manner in which More

by abessin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 17, 2024 -

BMW of South Austin responded

Abessin, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

Charles Reeves always makes my experience excellent - From warranty work to routine maintenance BMW of South Austin knocks it out the the park! More

by Walter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 17, 2024 -

BMW of South Austin responded

Hello Walter K, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

December 15, 2024

It's always a pleasant, low stress experience. I was able to make an appointment, a loaner one no less, for the next day. My service associate Jax is the best. It's like just going in and talki More

by logsanaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 17, 2024 -

BMW of South Austin responded

Logsanaustin, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Always Fantastic service and a great experience. They've worked with me to get a deal I'm happy with on several occasions. They genuinely care about their customers. More

by welchkellyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Williams
Dec 17, 2024 -

BMW of South Austin responded

Welchkellyj, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

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