
BMW of South Austin
Austin, TX
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I had an excellent experience with the service department at BMW of South Austin. The staff was professional, attentive, and kept me informed throughout the entire process. They diagnosed the issue quickly a at BMW of South Austin. The staff was professional, attentive, and kept me informed throughout the entire process. They diagnosed the issue quickly and had my car back to me in no time. I Highly recommend their service team for any maintenance or repairs. More
My advisor, Chris Banasco, is new yet so knowledgeable and prepared for his clients. He made everything seamless, the video update and communication were outstanding. Great education without a sale-y ty and prepared for his clients. He made everything seamless, the video update and communication were outstanding. Great education without a sale-y type of vibe. I would highly recommend Chris and BMW south austin to anyone looking for great customer service. More
Valeria was great to work with. My wife and I drove up from Houston to purchase a pre-owned vehicle from them. The car was as-described, detailed, and ready on time for our appointm My wife and I drove up from Houston to purchase a pre-owned vehicle from them. The car was as-described, detailed, and ready on time for our appointment. No surprises in the finance room or games. It was a pleasurable transaction and I look forward to doing business with them again in the future. More
I have brought my X5 in for scheduled service several times. Each time, the experience was excellent. I, especially, commend Charles Reeves in Service for the professional and thoughtful manner in which times. Each time, the experience was excellent. I, especially, commend Charles Reeves in Service for the professional and thoughtful manner in which he handled each of those visits. Each time, I felt like a valued customer! More
Charles Reeves always makes my experience excellent - From warranty work to routine maintenance BMW of South Austin knocks it out the the park! From warranty work to routine maintenance BMW of South Austin knocks it out the the park! More
It's always a pleasant, low stress experience. I was able to make an appointment, a loaner one no less, for the next day. My service associate Jax is the best. It's like just going in and talki I was able to make an appointment, a loaner one no less, for the next day. My service associate Jax is the best. It's like just going in and talking to a friend. The facility is always clean and neat. More
Always Fantastic service and a great experience. They've worked with me to get a deal I'm happy with on several occasions. They genuinely care about their customers. They've worked with me to get a deal I'm happy with on several occasions. They genuinely care about their customers. More