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BMW of South Austin

Austin, TX

5.0
253 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 253 reviews

December 13, 2024

Love working with Jax! She provided excellent, efficient service with clear communication and thorough updates. Highly recommend! More

by katietdaly
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 13, 2024 -

BMW of South Austin responded

Hello Katietdaly, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

I had a great experience purchasing my first BMW at BMW of south Austin. Valeria and Heidi were a killer team and made the process as easy as possible! When I’m ready for my next car I will be back for sur More

by Courtney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Parada, Heidi Marhofer
Dec 13, 2024 -

BMW of South Austin responded

Courtney, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!

December 08, 2024

Jax takes care of the details each time I need an appointment. She goes over and beyond to ensure that I am informed each step of the way and completes follow up timely. This helps me plan my day an More

by cmressmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 09, 2024 -

BMW of South Austin responded

Cmressmann, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

December 02, 2024

Best dealership in the south central Texas area to get your BMW or MINI serviced. More

by Garrett91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 04, 2024 -

BMW of South Austin responded

Hello Garrett91, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

November 30, 2024

Amazing and prompt service. Every one of my needs was met and the service teams is really the greatest in the area. More

by Eloneous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny O'Flaherty
Dec 02, 2024 -

BMW of South Austin responded

Hello Eloneous, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Chris Banasco was fantastic. Got me in quickly, before a holiday! My issue was resolved and I was communicated with through the whole process. Great experience! More

by piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco
Nov 29, 2024 -

BMW of South Austin responded

Piper, we are so happy to read such a great review about BMW of South Austin! If you have any further questions, please don't hesitate to reach out!

November 27, 2024

Been coming here since 2022 and I will continue to be a huge fan of this dealership because of Calvin the service manager who continuously gives my car and I the amazing service I need to stay on the road More

by jovan.marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Nov 29, 2024 -

BMW of South Austin responded

Jovan.marin, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

Jax is amazing! So pleasant to deal with and she made my visit stress free. Definitely recommend her as an advisor. You won’t be disappointed! More

by Julz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Nov 27, 2024 -

BMW of South Austin responded

Julz, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

November 22, 2024

Always great customer service and appreciate the expansive customer waiting area stocked with drinks and snacks. More

by Michelek1005tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Nov 25, 2024 -

BMW of South Austin responded

Hello Michelek1005tx, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

November 19, 2024

Jacqueline Porras is amazing at BMW South Austin. Jacqueline stayed in touch with updates on my car every day. Jacqueline made sure when I dropped off my car a loaner car was ready and available. Jac More

by Juliet MacColl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Caligiuri, Jax Porras
Nov 20, 2024 -

BMW of South Austin responded

Hello Juliet Maccoll, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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