BMW of Springfield

Yamil Gutierrez went above and beyond to continue to work out all our concerns with Anthony Garnica’s help to move up to complete our conversion to a 2022. A conversation and a call at home with Brad Perkins out all our concerns with Anthony Garnica’s help to move up to complete our conversion to a 2022. A conversation and a call at home with Brad Perkins who had service add the final part, sealed our decision. I want to commend Yamil for staying focused and letting his team do there part and quietly letting the deal play to a successful conclusion. Sales always has to do their part to get the right people, vehicle, and deal to get the sales completion. But it’s my belief that it is faith in the service management that keeps you happy and coming back to the table. Thanks again to Yamil Gutierrez for staying on point and for Brad Perkins for having a service department to keep customers happy. More

Shaun was great to work with He was knowledgeable courteous attentions to our concerns and requests courteous attentions to our concerns and requests More

Great service , amazing customer service . Shawn was a great help and made sure I was taken care of, as well as all staff. great help and made sure I was taken care of, as well as all staff. More

Our experience at BMW of Springfield was wonderful! Correy was very friendly, helpful and professional. He made the process of buying a car easy. It was very stress-free! My husband and I highly recomm Correy was very friendly, helpful and professional. He made the process of buying a car easy. It was very stress-free! My husband and I highly recommend working with him. More

Most dealerships like to play games when working a deal. BMW of Springfield doesn’t play games. They’re up front with everything and manage all expectations. Such a pleasant buying experience. BMW of Springfield doesn’t play games. They’re up front with everything and manage all expectations. Such a pleasant buying experience. More

Yamil was very personable, patient, and really cared about what we needed rather than just selling us a car. We will be a client if his for life. We have already recommended others to him. Great Advi about what we needed rather than just selling us a car. We will be a client if his for life. We have already recommended others to him. Great Advisor, Quality Vehicle, and a great price. Yamil took good care of us More

Great overall experience. Tim was super cool to work with and I would recommend him without hesitation and I would recommend him without hesitation More

Fantastic service. Tim did an excellent job of going over all the features for my vehicle and was very knowledgeable on all the little details I feel most salesmen exclude for the sake of speed. Definitely a all the features for my vehicle and was very knowledgeable on all the little details I feel most salesmen exclude for the sake of speed. Definitely a wonderful experience and so happy with my new vehicle! More

On August 27, 2021, my husband and I purchased a 2022 Blue BMW X3 at Reliable Superstore in Springfield, MO, and the salesman was Timothy T. We are writing to inform you of the good service that we have Blue BMW X3 at Reliable Superstore in Springfield, MO, and the salesman was Timothy T. We are writing to inform you of the good service that we have been getting with Tim. Tim has helped us tremendously. Every time we have needed help with understanding different functions on our new BMW, he has gone over and above in helping us. Also, he checks on us quite often to see if we need anything. Please understand Tim did not ask us to write this review, we asked him if it was all right for us to do this for him because we had told him how much we appreciate him checking on us. Over the years we have purchased many vehicles, but in the last 7 years, we have purchased six (6) new vehicles from other dealerships and have never experienced the level of customer service that we received after the purchase of the vehicle that we have had with Tim. Sure, the salespersons are excited about when we purchase from them, but it is the after the sale is that I pay attention to. I hope and trust that Tim will continue to give all his clients the excellent service that he gave us because it really does matter. More

This is our third purchase from Reliable BMW of Springfield. We love the little benefits (unlimited car washes); test drives; check ups; friendly people. Tim is a cut above the best! He is knowledg Springfield. We love the little benefits (unlimited car washes); test drives; check ups; friendly people. Tim is a cut above the best! He is knowledgeable of any car you ask about, tech savvy, personable and never pressures the purchase. I would recommend BMW of Springfield to anyone for their next purchase....even if their not looking! More