
BMW of Tampa
Tampa, FL
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Professional courteous no-haggle leasing experience I leased a vehicle from here. On my first visit, they provided all the information I needed and lot more with total patience and constant friendly smi I leased a vehicle from here. On my first visit, they provided all the information I needed and lot more with total patience and constant friendly smiles on their faces. That was important for me because, I have seen signs of frustration on sales person in another nearby dealership when I was asking detailed questions. I did not buy on my first visit due to my unaffordability but they never let me feel that they aren't getting my business. They are super polite whether you buy from them or not; no typical car-sales tricks (I have enough in last 20 years). I provided my affordability and left. Few days later, they called and said they have a vehicle matching my exact need. I went back, test drove that again, signed the lease and left the dealership with my vehicle. No haggle whatsoever; just like last time, they were super nice and most importantly they kept their word on the money to the penny. No haggle whatsoever. Anna, the lady I worked with most, is extremely nice, professional and honest. Chase the finance person was great as well. Had a wonderful experience during my entire stay in the dealership. This is my first interaction with Reeves and I an extremely satisfied. Keep up the good work Reeves. You are better than at least two of your nearest competitions. More
Wonderful customer service and Staff! All of the staff at Reeves are absolutely wonderful, but most of all my service advisor, Corey. He is very courteous, knowledgeable and very professio All of the staff at Reeves are absolutely wonderful, but most of all my service advisor, Corey. He is very courteous, knowledgeable and very professional. I would highly recommend this dealership to purchase a car and to have service performed at this location. Marsha More
Service Department Handing over my car, getting the loaner, and getting my car back was effortless, not counting rush hour traffic. Denis was great in giving me the kn Handing over my car, getting the loaner, and getting my car back was effortless, not counting rush hour traffic. Denis was great in giving me the knowledge/feedback I needed, and responded quickly to my texts on "how is it all going". More
Always Excellent Services Corey is always helpful and informative. Awesome Service!! He always returns my phone calls To set appointment promptly. His recommendations are so he Corey is always helpful and informative. Awesome Service!! He always returns my phone calls To set appointment promptly. His recommendations are so helpful. Thank you Corey and continue doing a Great Job! More
New to Tampa Ryan and team are professional, knowledgeable and courteous. Really enjoyed my experience with Reeves and look forward to my next! Great team and exce Ryan and team are professional, knowledgeable and courteous. Really enjoyed my experience with Reeves and look forward to my next! Great team and excellent facilities. Car wash was much needed and much appreciated. More
Air Bag Factory recall Michael Derby and the tech team provided faultless service. From courtesy shuttle service to fantastic communications, I could not have been happier w Michael Derby and the tech team provided faultless service. From courtesy shuttle service to fantastic communications, I could not have been happier with the serve. Thanks again. More
Great place Whenever I have an issue with my car I can always get it in there quickly.. my service advisor Greg is always very helpful. They always give me a ni Whenever I have an issue with my car I can always get it in there quickly.. my service advisor Greg is always very helpful. They always give me a nice loaner car while mine is being fixed and it is usually fixed in a timely manner and returned clean and vacuumed More
Thorough & comprehensive My service writer made sure he understood all my concern. Then when I picked up the vehicle he reviewed what was done thoroughly. Quite satisfied ove My service writer made sure he understood all my concern. Then when I picked up the vehicle he reviewed what was done thoroughly. Quite satisfied overall. More
Honest & Fair Very professional. Honest about what services need to be done. Fair and upfront with warranty coverages and any out of pocket moneys if any. Follo Very professional. Honest about what services need to be done. Fair and upfront with warranty coverages and any out of pocket moneys if any. Follow up was prompt and ongoing. And vehicle repairs were completed ahead of schedule. More
Ultimate Service Rep, Michael & Tech, James went above and beyond to diagnose & fix my many issues & fixed them within a day. My BMW was back in running con Service Rep, Michael & Tech, James went above and beyond to diagnose & fix my many issues & fixed them within a day. My BMW was back in running condition in no time. They were extremely knowledgeable and communicative... kept me informed all through the service process and even took me to the car to show me the problem areas. I will definitely be back. More